Hotels & Accommodation near Itria Valley

The staff was great and very helpful

Beautiful location. The Trullos are unique. Sleeping under a dome is very relaxing. The bedrooms could do with more shelving. Had to leave clothes in luggages on the floor. In the off season, each individual Trullo pool is unheated. I was still able to swim my laps in 20 degrees water. Quite invigorating! Others might not venture at this temperature. The daily included breakfasts were delicious and very healthy. A car is essential as this is true Puglia country living. Expect drive at least 10 minutes to find a nearby restaurant. A golf cart comes with your Trullo rental. It is a 3-4 minute drive from the parking lot to my Trullo. A most unique countryside experience. Do not expect a front desk or guest services. That is part of the charm. Very off the beaten path. Interesting concept! A very beautiful property.

On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management.