Emporio Ixtapa - with Optional All Inclusive

3.5 star property

Photo gallery for Emporio Ixtapa - with Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Interior
Interior
2 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Restaurant
  • Air-conditioning
The current price is NZ$199
includes taxes & fees
14 June - 15 June

Explore the area

View map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪7 min walk‬
  • Place, Delfiniti
    ‪10 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

Superior Room, 1 King Bed, Mountain View

  • Sleeps 3

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(53 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Ocean View

  • Sleeps 3

Junior Suite, 2 Double Beds, Ocean View

  • Sleeps 5

Superior Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(26 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(21 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double or Twin Room

7.6 out of 10
Good
(29 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(23 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Ixtapa

Emporio Ixtapa - with Optional All Inclusive puts you in the heart of Ixtapa, within a 20-minute stroll of El Palmar Beach and Marina Ixtapa. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages, detox wraps and body wraps along with access to the sauna. The buffet restaurant, Condimento, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the resort's own poolside bar, you can stop for a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. 10 square feet (1 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3.5-property class El Palomar resort include Zihuatanejo Bay and Linda Beach.

What's nearby

  • Magic World Aquapark - 5 min walk - 0.5 km
  • El Palmar Beach - 7 min walk - 0.6 km
  • Magic World Aquatic Park - 7 min walk - 0.6 km
  • Delfiniti - 10 min walk - 0.9 km
  • Marina Ixtapa - 19 min walk - 1.6 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 21 min drive

Restaurants

  • ‪Ruben's Hamburgers - ‬3 min walk
  • ‪The Generals - ‬3 min walk
  • ‪Mini Super y Tacos La Calandria - ‬2 min walk
  • ‪Sr. Taco Grill - ‬2 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬2 min walk

About this property

Emporio Ixtapa - with Optional All Inclusive

Some rates at Emporio Ixtapa - with Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa - with Optional All Inclusive such as an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club and a hot tub.

This 3.5-star Ixtapa resort is smoke free.

  • 219 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10 sq ft of conference space
  • 1 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Emporio Ixtapa - with Optional All Inclusive offers 219 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 390 for adults and MXN 235 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa - with Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 390 for adults and from MXN 235 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Frequently asked questions

What is the cancellation policy at Emporio Ixtapa - with Optional All Inclusive?

Emporio Ixtapa - with Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Ixtapa - with Optional All Inclusive?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Emporio Ixtapa - with Optional All Inclusive on 14 Jun 2026 start from NZ$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Ixtapa - with Optional All Inclusive?

Onsite parking is limited.

Are there any beaches close to Emporio Ixtapa - with Optional All Inclusive?

Yep, Emporio Ixtapa - with Optional All Inclusive is a short 8-minute walk from El Palmar Beach. Fun beach activities include waterskiing and sailing.

Is there a spa on site at Emporio Ixtapa - with Optional All Inclusive?

Yep, there is an onsite spa at Emporio Ixtapa - with Optional All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Emporio Ixtapa - with Optional All Inclusive have a pool?

Emporio Ixtapa - with Optional All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Emporio Ixtapa - with Optional All Inclusive have a waterslide?

No, there is no waterslide at Emporio Ixtapa - with Optional All Inclusive, but Magic World Aquapark is a short 6-minute walk away.

What luxury perks are available at Emporio Ixtapa - with Optional All Inclusive?

Emporio Ixtapa - with Optional All Inclusive features a private beach, a full-service spa and a health club.

Is Emporio Ixtapa - with Optional All Inclusive family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Emporio Ixtapa - with Optional All Inclusive is a hit with families.

Does Emporio Ixtapa - with Optional All Inclusive serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Emporio Ixtapa - with Optional All Inclusive?

No, Emporio Ixtapa - with Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Ixtapa - with Optional All Inclusive?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Ixtapa - with Optional All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Emporio Ixtapa - with Optional All Inclusive?

No, pets and service animals are not allowed.

Emporio Ixtapa - with Optional All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1086 reviews
Rating 8 - Good. 292 out of 1086 reviews
Rating 6 - Okay. 112 out of 1086 reviews
Rating 4 - Poor. 47 out of 1086 reviews
Rating 2 - Terrible. 52 out of 1086 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice place. Wish it was quieter. Too noisy all of the time, and until late every night. Exhausting.
Stayed 13 nights in Feb 2026

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was ultra clean and impeccable service from our housekeeper. Fresh towel and flower arrangements every day and amenities replaced only when required, which was good to see. Hotel staff were extraordinarily friendly and accommodating. Only two concerns. 1. The NOISE was over the top! Unnecessarily LOUD music at the pool, all day, every day. I can see during aquacize or other group gatherings, but not all day every day. Also, very loud music in the lobby seating area all day! There is no quiet place to sit and read or have a conversation. I had several days when I had to leave because of headaches. 2. The food has declined somewhat since last year. The quality and service was inconsistent. We found the coffee bar in the lobby had the only decent coffee. We would love to return next year, but unless these concerns are addressed we may look elsewhere. Gracias to all the lovely staff. We appreciate your hard work ❤️
Poolside cabana
❤️❤️
Enchiladas
Beautiful sunsets
Stayed 13 nights in Feb 2026

4/10 Poor

Guadalupe Alejandro

Stayed 2 nights in Feb 2026

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and obliging. Especially Hector who was so kind and courteous and spoke with us every day (except his day off) He made us feel very comfortable. And our room was always clean and neat with special effects thanks to Patricia. Loved the flower and towel "art" ! The only negative things were that one day a gentleman who was clearly a guest entered our room with his card key. I was there at the time but if I had not been there he may have been able to steal everything. This was unsettling. The desk cancelled all cards to our room and all was good but it should not have happened. When someone goes to the desk to get their card reset they should have to prove they are registered to that room! I wish we could have extended our stay by 2 days after the unrest situation of Feb 22 but they were unable to accommodate us. We found alternate accommodation for those 2 nights.
Stayed 14 nights in Feb 2026

8/10 Good

Phyllis, Cobourg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location with attentive staff. Saul, a senior manager went above and beyond. Restaurant was very good. There was some language issues but, for the most part, it all went smoothly.
Stayed 7 nights in Feb 2026

10/10 Excellent

SEBASTIAN, SUNNY ISLES

Stayed 1 night in Feb 2026

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Property conditions & facilities
Aid for an ocean view king room - they said had no more- too bad
Stayed 3 nights in Feb 2026

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room upgraded to beach view, friendly staff, beautiful grounds
Stayed 4 nights in Feb 2026

4/10 Poor

Peter

Stayed 6 nights in Feb 2026

8/10 Good

Ross Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were very courteous. Quite noisy at night music or events seemed to go to at least 1am every night. Compared to other properties on the strip it it appears to be loud almost 24 hours a day. Maybe not the ideal property for seniors which we are.
Stayed 14 nights in Jan 2026

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Toda mi estadía estuvo muy bien sin ningún problema
Stayed 3 nights in Feb 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
It is clean, comfortable beds and pillows, and super friendly staff. And great location, plenty of beach chairs.
Stayed 28 nights in Jan 2026

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Located on the beach in Ixtapa
Stayed 28 nights in Jan 2026

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean
Stayed 12 nights in Jan 2026

10/10 Excellent

Diane Margaretta, rock valley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendky staff
Great time with family!
Stayed 7 nights in Feb 2026

10/10 Excellent

Jim F

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great 2 weeks, staff are a special bunch, food was great, location the best
Stayed 14 nights in Jan 2026

10/10 Excellent

Phyllis, Cobourg

Stayed 1 night in Feb 2026

6/10 Okay

Barbara

Stayed 2 nights in Jan 2026

2/10 Terrible

Robin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We would not recommend the Emporio. We bought the breakfast inclusive package and the food was terrible. The staff were ok but not overly helpful
Stayed 7 nights in Jan 2026

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Ryan

Stayed 14 nights in Jan 2026

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. We had an ocean view that was spectacular. All the staff were great, from the staff that greet you, the front desk staff, maids, and wait staff. All very friendly and went out of theirvway to help.
Stayed 21 nights in Jan 2026

6/10 Okay

Leslie, Kamsack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room had a musty smell. The HVAC system worked well, but could likely use a thorough cleaning. This older building could use some TLC. Staff were prompt to address simple repairs (ie. shower curtain rod, door lock). The food was consistent for a solid 3-star resort. The staff were excellent and very friendly. The resort is very popular with the Nationals, especially Thursday to Sunday. Lots of families enjoying the pools. Daily aquasizes involved the leader blowing a whistle way too much. This was quite annoying. The beach is excellent. Temperatures were 30 - 32 C everyday for two weeks. The numerous cabanas around the pool and on the beach had comfortable mattresses and sun protection - very much appreciated! Nightly entertainment was average at best and much too loud (maybe I’m just getting old??)
Stayed 13 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The hotel was very nice and clean. The staff was exceptional and very nice and courteous the breakfast buffet was outstanding i’m very happy with my stay there. It was my first time and I would recommend it for anybody beautiful place and the staff was amazing.
The view from my room
The view from my room
Stayed 7 nights in Jan 2026

10/10 Excellent

Israel F

Liked: Cleanliness, staff & service, amenities
Our room was excellent just the way I expected ocean view nice
Stayed 2 nights in Jan 2026