2/10 Terrible
Verified traveller
24 Sept 2023
Liked: Cleanliness
Disliked: Room comfort
Disappointing stay
When we got there, we were initially given the wrong room and were told the room we booked was taken. It was difficult to communicate since the person that checked us in didn’t speak English, but we managed with google translator. We were promised that we could switch rooms the next day around noon. Their credit card reader also charged us 7€ more than we expected, when we booked it online and they said that the card reader automatically does that with cards in foreign currencies. That’s something we never experienced during the entire month we spent in Turkey, so it seemed very odd. The next day, time passed and no one contacted us. We sat around with all of our stuff for hours, waiting to switch rooms. After a lot of arguing over the phone (since there isn’t an actual reception), they gave us the room, we left our stuff and only then was it being cleaned after the previous guests. The “kitchen” didn’t have anything except one plate and one set of cutlery, so it’s pretty useless if you were planning on actually using it. The bed in our first room started to break in the middle, and sleeping in general was very uncomfortable. Also, the first room especially smelled like an ashtray, despite huge signs that prohibit smoking. Overall a very unpleasant stay. Would not recommend at all!
Verified traveller
Stayed 4 nights in Sep 2023