4/10 Poor
ALI
8 Feb 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Review:
During my recent stay at the hotel, I encountered significant challenges that impacted the overall quality of my experience. Primarily, the noise level within the premises was disruptive, preventing me from getting adequate rest. Despite attempts to address the issue with the staff, the situation persisted unabated, with loud conversations and phone calls persisting on the floor.
Furthermore, the lack of attention to cleanliness and maintenance detracted from the comfort of the accommodations. Dirty towels, broken shower taps, and the absence of hangers in the bathroom were notable shortcomings that should have been addressed promptly to uphold basic standards of hospitality.
Additionally, the chaotic surroundings of the hotel, coupled with the absence of adequate parking facilities, contributed to a sense of inconvenience and disorganization. These factors collectively diminished the overall satisfaction with my stay and detracted from the value proposition of the establishment.
In summary, improvements in noise control, cleanliness, maintenance, and facility management are essential for enhancing the guest experience and ensuring the reputation of the hotel remains favorable.
