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Candlewood Suites Jackson by IHG

2.5 star property
Hotel in Jackson with seasonal outdoor pool and 24-hour front desk

Photo gallery for Candlewood Suites Jackson by IHG

1 bedroom, premium bedding, down duvets, desk
Exterior
Exterior
Exterior
1 bedroom, premium bedding, down duvets, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$189
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • High Falls State Park
  • Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Tanger Outlets
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down duvets, desk

Premium Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - queen
Down duvet
  • 54 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Sofa bed
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Jackson

At Candlewood Suites Jackson by IHG, you'll be 12.9 km (8 mi) from Tanger Outlets and 14.2 km (8.8 mi) from Butts County Courthouse. Highlights at this hotel include in-room free WiFi and Smart TVs. .This pet-friendly hotel offers a 24-hour front desk, a gift shop and a front desk safe. Additionally, you'll find a seasonal outdoor swimming pool, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Jackson hotel include Veterans Memorial Park "The Flame" and Sylvan Grove Hospital.

What's nearby

  • Noah's Ark Rehabilitation Center - 6 min drive - 8.6 km
  • Tanger Outlets - 7 min drive - 12.5 km
  • Dauset Trails Nature Center - 24 min drive - 26.3 km
  • Indian Springs State Park - 27 min drive - 25.4 km
  • Atlanta Motor Speedway - 29 min drive - 42.7 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 46 min drive

Restaurants

  • Love's Travel Stop
  • ‪Burger King - ‬5 min walk
  • Dunkin'
  • ‪Wendy's - ‬7 min drive
  • ‪O Rudy's Rib Shack - ‬6 min drive

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with seasonal outdoor pool and 24-hour front desk
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front desk safe, and a lift. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 2023
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Similar properties

Exterior

Holiday Inn Express & Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 341 reviews
The price is NZ$180
includes taxes & fees
9 Sept - 10 Sept
Holiday Inn Express & Suites Jackson by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Frequently asked questions

What is the cancellation policy at Candlewood Suites Jackson by IHG?

Candlewood Suites Jackson by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Jackson by IHG?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Jackson by IHG on 7 Sept 2025 start from NZ$189.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Jackson by IHG?

Yep, Candlewood Suites Jackson by IHG has a free self car park.

Does Candlewood Suites Jackson by IHG have a pool?

Candlewood Suites Jackson by IHG has a seasonal outdoor pool. The pool is open from May 27 to September 30.

Is Candlewood Suites Jackson by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Jackson by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Jackson by IHG?

No, Candlewood Suites Jackson by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Jackson by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Candlewood Suites Jackson by IHG?

Cats and dogs are welcome at Candlewood Suites Jackson by IHG, with dog exercise areas on offer.

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 240 reviews
Rating 8 - Good. 40 out of 240 reviews
Rating 6 - Okay. 9 out of 240 reviews
Rating 4 - Poor. 8 out of 240 reviews
Rating 2 - Terrible. 9 out of 240 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and peaceful!
Stayed 4 nights in May 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities

Disappointed

There was no soap or shampoo in the bathroom. We had to ask the front desk. There were no carts available when we checked in but staff member was able to locate one for us. Noise from adjacent room was noticeable. Rooms are smaller than normal. Did not like the TV set up with LG channels. Staff did not seem well organized.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff was very kind and helpful and room was clean. Only issue the programmable thermostat, which had a bunch of miscellaneous settings that caused the thermostat to cut off at various points in the evening. Took an hour for me to sort it out.
Stayed 1 night in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Decent place for cost

Front desk was very nice. Room was subpar Floor wasn’t clean. Carpets felt sticky. I believe the ac unit in bedroom is actively leaking.
Stayed 1 night in May 2025

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room & friendly staff! Wish we were staying longer.
Stayed 1 night in May 2025

10/10 Excellent

Lon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Stayed 1 night in May 2025

4/10 Poor

Jeremy

Travelled with family
Liked: Cleanliness, property conditions & facilities
When we arrived our room wasn’t ready, after waiting approximately 20 minutes we were able to check in and once we got to the room, housekeeping was still in there. We just asked them to leave and come back later because we had to get ready for a wedding. We got there after check in time and the room should have been ready.
Stayed 1 night in Apr 2025

10/10 Excellent

Collin

Stayed 1 night in Apr 2025

10/10 Excellent

robin, Cheboygan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean!!
Stayed 1 night in Apr 2025

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service
It’s convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been to this location before and would certainly stay again. The staff is friendly, professional and courteous, and the facilities, including the room, are always clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Faye, Palatine

The power was out but they escorted us to a room and provided keys when the power was restored.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

It was a short trip but the accommodations were very nice. The staff was very friendly.
Stayed 1 night in Apr 2025

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yevhenii

Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince to area we needed to work
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny

Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean. Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Typically a nice hotel, but…

Last year it was a great stay. This year it was just ok. Someone else’s food was left in the fridge, and some things like dishes were out of place. Makes us wonder if the room was thoroughly cleaned or not. Kitchen faucet was very loose/wobbly, and the room was set to 84*, same temperature as outside. Overall still a nice hotel, but wasn’t worth the money this time around. I don’t like the idea of charging my card $50 for incidentals that haven’t happened either. I know you reimburse if there aren’t any incidentals, but it’s just one more thing I have to remember to check on later. How about you have the card in your system and if there’s an actual incidental, THEN you charge the card. Same thing with the pets. My dogs have never done any damage to a hotel room, but I get charged for pets anyway. How about only charge IF the pets make mess or damage something?
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay
Stayed 1 night in Mar 2025

2/10 Terrible

Darin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First - they overbooked my room type, king Suite then gave me an inferior room. Then they said everyone that had my room type checked in for the night which was of course a lie since l had to wait until 3PM to check in and I was the first person at the desk at that time. Then they told me my room was out for maintenance - sure it was. They said they could not compensate me for the difference in the room price since I booked through a third party. I took the inferior room and got up the next morning to no hot water in the shower but the sink had some. $143 was spent on a room l would not have paid $50 for. The no hot water was icing on the cake. Do NOT stay at this trash hotel. I am expecting Expedia to handle this situation with the hotel and getting me my money back.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was a little sketchy but it was close to breakfast and lunch places and a Publix.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025