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Comfort Suites Jackson I-40

2.5 star property
Hotel in Jackson with free breakfast and 24-hour front desk

Photo gallery for Comfort Suites Jackson I-40

Relax by the pool surrounded by a comfortable seating area and lounge chairs.
Relax in this spacious living area with a high ceiling, comfortable seating, and a fully equipped kitchen.
Enter a hotel with a striking stone and stucco facade, featuring a large overhang and glass door entrance.
Welcome to our reception area, featuring a curved reception desk and a warm, inviting atmosphere.
Relax in this stylish room with a large bed, sofa, and desk, surrounded by artwork and natural light.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is NZ$205
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Casey Jones Village
    ‪3 min walk‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed

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About the area

Jackson

Comfort Suites Jackson I-40 places you in the centre of Jackson, steps from Casey Jones Village and within a short 5-minute stroll of Music Highway Crossroads. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, free newspapers in the lobby and a gift shop. There's also the convenience of RV/bus/truck parking. .With a stay at this Jackson hotel, you'll be 2.3 km (1.4 mi) from Union University and 2.9 km (1.8 mi) from Old Hickory Mall.

What's nearby

  • Casey Jones Village - 3 min walk - 0.3 km
  • Union University - 2 min drive - 1.8 km
  • North Hospital - 3 min drive - 3.2 km
  • Old Hickory Mall - 3 min drive - 3.5 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.4 km

Getting around

  • Nashville International Airport (BNA) - 135 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with free breakfast and 24-hour front desk
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Jackson I-40. Free self parking is available.

This Jackson hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Frequently asked questions

What is the cancellation policy at Comfort Suites Jackson I-40?

Comfort Suites Jackson I-40 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Jackson I-40?

As of 12 Jul 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Jackson I-40 on 3 Aug 2025 start from NZ$204.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Jackson I-40?

Yep, Comfort Suites Jackson I-40 has a free self car park.

Does Comfort Suites Jackson I-40 have a pool?

Comfort Suites Jackson I-40 has an indoor pool.

Is Comfort Suites Jackson I-40 family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Jackson I-40 is a hit with families.

Does Comfort Suites Jackson I-40 serve breakfast?

You bet, our guests can't get enough of the free buffet brekkie here! Offered weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Comfort Suites Jackson I-40?

No, Comfort Suites Jackson I-40 does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Jackson I-40?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Suites Jackson I-40?

No, only service animals are allowed.

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean easy parking close to highway
Stayed 1 night in Apr 2025

10/10 Excellent

Jim H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 2 nights in Apr 2025

8/10 Good

Ken

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good EXCEPT while in our room someone entered our room. Our room had been given to someone else and of course they enteted the room. Very upsetting to both parties. I would think this could not have been done with all securities in place.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and beds were comfortable. Front desk clerk was super nice. Would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Deshondria

Travelled with family and small children
My room was nasty and bench was peeling bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Mar 2025

8/10 Good

Amber, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy that early check-in at 2 PM. I also enjoyed the waffles in the morning. I wish they had an alternative option for people who don't eat pork. But overall, it was a good experience, and the bed was really comfortable and the water pressure is great also love how hot the water gets really enjoyed that. There are several eating places within walking distance, including casey jones, which is a must stop by.
Stayed 2 nights in Mar 2025

6/10 Okay

April

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Upon check in an older woman with blonde hair and glasses was extremely rude. She did get us checked in early but she was very unhappy. Later that afternoon we were leaving to find some food and she was having an adult conversation but very loudly and not appropriate for my 11yr old granddaughter to hear. Pool was freezing and so much chlorine it was so cloudy and literally made your eyes burn before even getting in the pool. The hot tub was almost boiling and had mold and the bottom was covered in dirt. It was so gross. Our room was mostly clean but very small. The bathroom had mildew in the shower area. The location is close to the instate and the road noise is very loud. And its loud in the hall ways between staff and construction workers staying there. I dont see us stayinh there again. We did encounter 2 kind staff members one was in maintenance and the gentleman in the breakfast area.
Stayed 2 nights in Mar 2025

8/10 Good

Tyrell

Stayed 2 nights in Feb 2025

10/10 Excellent

Savannah

Stayed 1 night in Mar 2025

10/10 Excellent

Dustin

Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel. Return traveler!
Stayed 1 night in Mar 2025

2/10 Terrible

Loretta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Integrity

A iphone charger was left plugged into the wall by the bed. The hotel was called the same day to see if it was found. They was suppose to call me back the next day. I am still waiting on that call. This lets me know that someone has taken the charger for themselves. If the room was suppose to be cleaned before the next customer, they would have seen the charger.
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was wonderful. This place is perfect for anyone traveling for business and family!
Stayed 2 nights in Feb 2025

10/10 Excellent

SHEENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025