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DoubleTree by Hilton Hotel Jackson

Photo gallery for DoubleTree by Hilton Hotel Jackson

An indoor swimming pool with a glass ceiling, surrounded by lounge chairs and potted plants.
An outdoor patio area with tables and chairs, brick walls, and string lights.
A spacious indoor area with a checkered floor, a seating area with a sofa and chairs, a reception desk, and a large potted plant.
A buffet setup with multiple serving stations, including bowls of various foods and stacked plates.
A hotel corridor with chandeliers, a reception desk, potted plants, and an exit sign.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$224
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪8 min walk‬
  • Place, Music Highway Crossroads
    ‪8 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a flat-screen TV, a sofa, a chair, a small table, and a window with curtains.

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a wall with framed artwork, and a carpeted floor.

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

A kitchen area with a microwave, coffee maker, and two glasses on a wooden shelf.

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with lamps, and framed artwork on the wall.

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe King Bed Room

A hotel room with a bed, a desk, a TV, a chair, and a window with curtains.

Deluxe King Bed Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior King Suite with Sofa Bed

A hotel room with a large bed, a desk with chairs, a sofa, and a colorful abstract painting on the wall.

Junior King Suite with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for King Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a carpeted floor.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a carpeted floor, and three framed pictures on the wall.

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Jackson

DoubleTree by Hilton Hotel Jackson places you in the centre of Jackson, within just a 10-minute stroll of Casey Jones Village and within 30 minutes of Old Hickory Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Twist Grill and Bar, serves southern cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6000 square feet (557 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Jackson hotel include Rusty's TV and Movie Car Museum and Jackson Bowling & Family Fun.

What's nearby

  • Casey Jones Village - 8 min walk - 0.7 km
  • Music Highway Crossroads - 8 min walk - 0.7 km
  • Union University - 2 min drive - 2.5 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 10.8 km
  • The Ballpark at Jackson - 8 min drive - 12.5 km

Getting around

  • Memphis International Airport (MEM) - 89 min drive

Restaurants

  • ‪SONIC Drive In - ‬2 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Don Pancho - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Snappy Tomato Pizza - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Jackson

DoubleTree by Hilton Hotel Jackson offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Jackson. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 8 levels
  • Conference rooms
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 1990
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults and USD 7 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jackson?

DoubleTree by Hilton Hotel Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on 4 Oct 2026 start from NZ$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jackson?

Yep, DoubleTree by Hilton Hotel Jackson has a free self car park.

Does DoubleTree by Hilton Hotel Jackson have a pool?

DoubleTree by Hilton Hotel Jackson has an outdoor pool and an indoor pool.

What makes DoubleTree by Hilton Hotel Jackson a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jackson.

Does DoubleTree by Hilton Hotel Jackson serve breakfast?

You bet, buffet breakfast is offered weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jackson?

No, DoubleTree by Hilton Hotel Jackson does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jackson?

Yep, they've got a lounge bar and an onsite restaurant that serves southern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jackson?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Jackson?

No, pets are not allowed.

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, it was easy to get around, & the bar was really nice as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome, we love staying there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good! Lovely place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. We stayed a night and we had a very good rest
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Clean room, very comfortable bed, and staff were very nice!! Definitely recommend and will stay again!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The staff was so pleasant and excellent cleaning staff. Room 514 was immaculate. Thank you for a wonderful stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The Twist.. Staff was helpful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our breakfast was wonderful!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Comfortable beds. Nice and helpful staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
You can tell it was a slightly older facility, however the rooms were very clean. The staff was very nice. It was an overall pleasant stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area felt safe and Breakfast was good
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the room we'll definitely be coming back
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway. Great parking quiet.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Liked: Staff & service
They need to spray the 5th floor, baby spiders were on the loose. Tv kept freezing up. The floor needed to be mopped and if you have to go to work.....they only have a staamer..no iron available. Not the worse property in Jackson but just a few minor issues.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quiet clean and very very very comfortable
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was friendly and helpful. The room was spacious and very comfortable.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
This hotel is under construction but we had a newly renovated room and it was nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
I always stay here when I am in Jackson. Pleasant front desk staff, comfortable rooms.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay with a great breakfast the next morning.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best stay. Clean, beautiful rooms. Friendly staff. Wonderful breakfast in the dining area. Will be the only place I stay from now on when in the area.
Super clean cute bathroom
Stayed 1 night in Oct 2025