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Hilton Garden Inn Jackson Downtown

3.0 star property
Hotel with an indoor pool, near Jackson State University

Photo gallery for Hilton Garden Inn Jackson Downtown

Exterior
Meeting facility
Lobby
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Pool
  • Gym
The current price is NZ$163
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
235 W Capitol St, Jackson, MS, 39201
  • Jackson Convention Complex
    ‪5 min walk‬
  • Jackson State University
    ‪14 min walk‬
  • Mississippi Coliseum
    ‪3 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪19 min drive‬

Room options

View all photos for 1 King Accessible Room with Bathtub

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

1 King Accessible Room with Bathtub

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed evolution room

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

King bed evolution room

7.4 out of 10
Good
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (With Drinks-Snacks)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens evolution room

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Two queens evolution room

7.6 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium TV channels, TV

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King bed bedroom suite

32-inch LCD TV with premium TV channels, TV

King bed bedroom suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

Hilton Garden Inn Jackson Downtown puts you in the heart of Jackson, within steps of Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool and 24-hour gym. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning self-service breakfast is served between 6:00 AM and noon. There's also the convenience of valet parking. .Near this 3-property class Downtown Jackson hotel, you'll find Jackson State University.

What's nearby

  • Jackson Convention Complex - 5 min walk - 0.5 km
  • Jackson State University - 14 min walk - 1.2 km
  • Mississippi State Capitol - 14 min walk - 1.2 km
  • Mississippi State Fairgrounds - 2 min drive - 2.2 km
  • Mississippi Coliseum - 3 min drive - 2.9 km

Getting around

  • Jackson Station - 1 min walk
  • Jackson, MS (JAN-Evers Intl.) - 20 min drive

Restaurants

  • The Iron Horse Grill
  • ‪Big Apple Inn - ‬8 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • Drip Drop Coffee Shop
  • ‪King Edward Restaurant - ‬1 min walk

About this property

Hilton Garden Inn Jackson Downtown

Hotel with an indoor pool, near Jackson State University
Hilton Garden Inn Jackson Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Hilton Garden Inn Jackson Downtown also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jackson hotel.

  • 1 building
  • 186 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1923
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Jackson Downtown offers 186 accommodations with laptop-compatible safes and a safe. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Room, 1 King Bed, Accessible, City View | City view

Hilton Jackson

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,002 reviews
The price is NZ$194
includes taxes & fees
24 Aug - 25 Aug
Hilton Jackson

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 14.95 for adults and from USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Jackson Downtown?

Hilton Garden Inn Jackson Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on 21 Aug 2025 start from NZ$163.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Jackson Downtown?

Yep, Hilton Garden Inn Jackson Downtown has valet parking for USD 22.00 per day.

Does Hilton Garden Inn Jackson Downtown have a pool?

Hilton Garden Inn Jackson Downtown has an indoor pool.

Is Hilton Garden Inn Jackson Downtown family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Jackson Downtown is a hit with families.

Does Hilton Garden Inn Jackson Downtown serve breakfast?

Yep, self-service breakfast is on offer daily from 6:00 AM to noon.

Is there a free airport shuttle available at Hilton Garden Inn Jackson Downtown?

No, Hilton Garden Inn Jackson Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Jackson Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn Jackson Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 151 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

hollye c

I asked for a coffee maker that worked. They said they didn’t have anymore. They had prom pictures there last night and they didn’t have to have cards to use the elevator. I don’t think that is safe to open all floors to people that don’t have a room.
Stayed 1 night in May 2025

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, room comfort

Historic disaster in customer service

This is a historic hotel in Jackson and so the rooms are very big and it is a scale up from a normal Hilton garden inn. That said, it is in a very bad part of town and the service is okay. One of our rooms was never cleaned nor given fresh towels. I found a wallet with id in our room and when I turned it in, the lady just looked at me and then threw it on the back counter; no, what room was it in or investigating. Finally, the last night we were there, they allowed about 100 people to spend hours taking pictures and blocking the lobby and elevators including blocking the street outside so that the guests couldn’t use the valet or get to their room.
Stayed 3 nights in May 2025

10/10 Excellent

Tiinylo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and peaceful
Stayed 1 night in May 2025

10/10 Excellent

Valleria

Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Bathrooms smelled. Room was ok. Nice people. Very nice place. Not a very good part of town.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, room comfort

Beautiful Property

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.
Stayed 2 nights in May 2025

6/10 Okay

Petar

Stayed 1 night in Apr 2025

10/10 Excellent

Tiinylo

Liked: Cleanliness, staff & service
Very nice and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

jesse

Stayed 1 night in Mar 2025

6/10 Okay

Miranda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

ey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and service
Stayed 2 nights in Apr 2025

2/10 Terrible

rayshad

Liked: Cleanliness
My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.
Stayed 2 nights in Apr 2025

8/10 Good

Jas

Travelled with partner
Disliked: Staff & service
This was my third stay here. This was the first time I got someone at the front desk that wasn’t too friendly. Other than a little wear and tear in the shower, the room was clean and I tend to to always enjoy my stay. Whatever scent is used throughout the property smells really good.
Stayed 1 night in Apr 2025

4/10 Poor

Eli

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Still had to pay for parking, and we left a blanket in our room and the lady at the front desk would not go look for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.
Stayed 1 night in Apr 2025

10/10 Excellent

Willie

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I liked the quietness.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place
Stayed 1 night in Mar 2025

2/10 Terrible

Alexanndria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Carmen

Dirty
Stayed 2 nights in Mar 2025

6/10 Okay

Antonio

The hotel isn’t how it used to be
Stayed 2 nights in Mar 2025

6/10 Okay

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jerry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025