4/10 Poor
Bryan
Travelled with family
12 Feb 2024
Liked: Cleanliness, staff & service, amenities
First I had booked a King bed and when I arrived it was a double Queen. Went to call the service desk only to realized the phone didn’t work. Did some investigating myself only to see the end of the phone line was tucked under the bed frame to make it seem like it was plugged into a Jack or something, BUT only to realize there was no phone Jack at all behind the bed. Found a phone Jack across the room by the tv so I moved the phone and plugged it in only to realize the phone or the Jack didn’t work at all. So had to go down to the service desk and speak with the polite lady at the desk. Also the doo to our room, which are metal doors, was hanging up on the door frame so you had to literally push the door close with some heavy force and make sure it closed or your room could be entered if not closed by force. Second, obviously they had satellite cable or whatever. My wife and I were watching a good movie and a small thunderstorm came the tv reception kept losing reception for minutes at a time every few minutes which made us miss a lot of the movie. So I give this place 2 stars ONLY because the staff was nice!!
Bryan
Stayed 1 night in Feb 2024