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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Hotel in Jackson with free breakfast and seasonal outdoor pool

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Photo gallery for SureStay Plus Hotel by Best Western Jackson

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds
Seasonal outdoor pool, pool loungers
Exterior
Free breakfast
Free toiletries, hair dryer, towels
Reviews
7.0

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
1936 Highway 45 Bypass, Jackson, TN, 38305
  • Popular LocationCasey Jones Village3 min walk
  • Popular LocationUnion University18 min walk
  • Popular LocationOld Hickory Mall3 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)80 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Pillow-top bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Baymont by Wyndham Jackson
Pool
Breakfast included
Parking included
Free WiFi
3.4 out of 5, (1002)
The price is NZ$259
for 1 night
includes taxes & fees
7 Jun - 8 Jun
Baymont by Wyndham Jackson

About the area

Jackson

SureStay Plus Hotel by Best Western Jackson places you steps from Music Highway Crossroads and within a short 5-minute stroll of Casey Jones Village. Highlights at this hotel include free breakfast and free self-parking. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and a microwave in a common area. .With a stay at this Jackson hotel, you'll be 1.5 km (0.9 mi) from Union University and 3.1 km (1.9 mi) from North Hospital.

What's nearby

  • Casey Jones Village - 3 min walk
  • Union University - 18 min walk
  • Old Hickory Mall - 3 min drive
  • The Ballpark at Jackson - 8 min drive
  • Lane College - 8 min drive

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • Umphy's - 10 min walk
  • McDonald's - 2 min walk
  • Logan's Roadhouse - 5 min walk
  • Cheddar's Scratch Kitchen - 2 min drive
  • Buffalo Wild Wings - 2 min drive

About this property

SureStay Plus Hotel by Best Western Jackson

Hotel in Jackson with free breakfast and seasonal outdoor pool
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is available. A seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at SureStay Plus Hotel by Best Western Jackson. Free self parking is available.

This Jackson hotel is smoke free.

  • 48 guestrooms or units
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
SureStay Plus Hotel by Best Western Jackson offers 48 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The outdoor pool closes for the season in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Jackson?

Yep, SureStay Plus Hotel by Best Western Jackson has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Jackson?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Jackson on 6 Jun 2024 start from NZ$178.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Jackson have a pool?

SureStay Plus Hotel by Best Western Jackson has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Jackson?

No, SureStay Plus Hotel by Best Western Jackson does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Jackson?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay Plus Hotel by Best Western Jackson Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 154 out of 631 reviews" "
Rating 8 - Good. 191 out of 631 reviews" "
Rating 6 - Okay. 125 out of 631 reviews" "
Rating 4 - Poor. 82 out of 631 reviews" "
Rating 2 - Terrible. 79 out of 631 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Karla

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
We stayed here because they are pet friendly. We just needed a place to sleep for the night and for that it was just fine. The room could have been a little cleaner and there was a terrible draft around the door frame but overall it served the purpose.
Stayed 1 night in Feb 2024

6/10 Okay

Dinah

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and bathroom was fifty nasty The staff was ok they was friendly and helpful
Stayed 1 night in Feb 2024

8/10 Good

WILLIAM

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Trista

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible bed and customer service.
My bad for expecting decent from a hotel with the name Best Western attached to it. Check in service was just ok. The room was dated. The bed was absolutely terrible…a queen size bed that has a sunken middle. Husband and I had to cling to the edge to keep from rolling in on each other. The bath had a crack in it(picture attached) and the ceiling had holes in the plaster. Went to the breakfast area just before 6am and had to wake the clerk up off the couch and was rudely told that there is coffee in my room.
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that the floors on our room were so dirty that our feet were black from walking on them.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Michele

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The fridge didn't work, there was a huge puddle of water in it room, the floors and bathroom were filthy.
Stayed 1 night in Jan 2024

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast offerings were very skimpy. No milk for cereal even after requesting and waiting. No fruit either. Requested receipt and was told there was a computer problem and it would be sent to my email which was read back to me and confirmed. Never received the email. Parking quite a ways from the room and not well lighted. We arrived after dark. We would not stay here again and would not recommend it to anyone either.
Stayed 1 night in Dec 2023

2/10 Terrible

Lloyd

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Daniel

Liked: Amenities
Disliked: Property conditions & facilities
Breakfast was excellent, the bed was great, but the real problem with the room was the floor. The wood panels were offset and when I got up in the night, I stubbed my right, big toe and took it a chunk out of my toe. It still hurts the next day. Also, the surface was not even close to flat. When I walk on it, they be huge drops, like stepping into a pothole.
Stayed 1 night in Dec 2023