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The Westin Jackson

Property class: 4

Photo gallery for The Westin Jackson

A modern hotel entrance with a covered walkway, large windows, and a well-lit facade.
An outdoor dining area with wicker furniture and red umbrellas, overlooking a modern building with the name "WESTIN" on the facade.
A modern bar area with a long counter, bar stools, and a variety of bottles.
A swimming pool with four wicker chairs and a small table, surrounded by large windows.
Two people walking in a hallway with a modern interior design, including a wooden frame and a wall with black and white photographs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is NZ$275
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
407 South Congress Street, Jackson, MS, 39201
  • Place, Mississippi Museum of Art
    ‪6 min walk‬
  • Place, Jackson Convention Complex
    ‪8 min walk‬
  • Place, Mississippi State Capitol
    ‪15 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk with a chair, and a desk lamp. There is a window with curtains and a painting on the wall.

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a TV.

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a TV.

Executive Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a sofa, a coffee table, a TV, and a desk.

Executive Suite, 1 King Bed

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a chair, and a desk lamp. There is a window with curtains and a painting on the wall.

Executive Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

A cityscape with modern buildings, a large open plaza, and a few trees.

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A cityscape with modern buildings, a large open plaza, and a few trees.

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

A cityscape with modern buildings, a large open plaza, and a few trees.

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

A cityscape with modern buildings, a large open plaza, and a few trees.

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

The Westin Jackson puts you in the heart of Jackson, within just a 10-minute stroll of Metro Jackson Chamber of Commerce and Mississippi Governor's Mansion. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Soul Spa can include massages and facials along with access to the hot tub. The restaurant, Estelle Southern Table, serves local cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 12000 square feet (1115 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and a gym. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Near this 4-property class Downtown Jackson hotel, you'll find Jackson State University.

What's nearby

  • Russell C Davis Planetarium - 5 min walk - 0.5 km
  • Mississippi Museum of Art - 6 min walk - 0.6 km
  • Jackson Convention Complex - 8 min walk - 0.7 km
  • Mississippi Civil Rights Museum - 13 min walk - 1.1 km
  • Mississippi State Capitol - 15 min walk - 1.3 km

Getting around

  • Jackson Station - 13 min walk
  • Jackson, MS (JAN-Evers Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Iron Horse Grill - ‬13 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Cook Out - ‬20 min walk
  • ‪Keifer's - ‬3 min drive

About this property

The Westin Jackson

The Westin Jackson offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. The business-friendly The Westin Jackson also features spa services, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Jackson hotel is smoke free.

  • 203 guestrooms or units
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Jackson offers 203 accommodations with minibars and a safe. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open selected days.

Similar properties

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Hilton Garden Inn Jackson Downtown
Downtown Jackson
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.5 out of 5, Good, 1,003 reviews
The price is NZ$155
includes taxes & fees
20 Aug - 21 Aug
Hilton Garden Inn Jackson Downtown

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business centre

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 21.60 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 32 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

What is the cancellation policy at The Westin Jackson?

The Westin Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Jackson?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at The Westin Jackson on 30 Aug 2026 start from NZ$275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Jackson?

Yep, The Westin Jackson has uncovered valet parking with in/out privileges for USD 32 per day.

Is there a spa on site at The Westin Jackson?

Yep, Soul Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does The Westin Jackson have a pool?

The Westin Jackson has an indoor pool.

What luxury perks are available at The Westin Jackson?

The Westin Jackson features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and room service.

What makes The Westin Jackson a romantic place to stay?

A hot tub and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Jackson.

Is The Westin Jackson family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Jackson is a hit with families.

Does The Westin Jackson serve breakfast?

You bet, full breakfast is served weekdays from 6:30 AM to 11:00 AM and weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at The Westin Jackson?

No, The Westin Jackson does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Jackson?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Jackson?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin Jackson Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 977 reviews
Rating 8 - Good. 161 out of 977 reviews
Rating 6 - Okay. 63 out of 977 reviews
Rating 4 - Poor. 31 out of 977 reviews
Rating 2 - Terrible. 30 out of 977 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Whitney

Liked: Cleanliness
Clean room; Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service with bellmen
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay...
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent love the spa
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very seedy area. Within 1/2 mile were two strip clubs and an adult book store.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marketa

Liked: Cleanliness, staff & service, amenities
Hotel is really nice and the beds are super comfy.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nickie

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Libby

Liked: Cleanliness
Well stocked room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonvonta

Nice stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Slept great and enjoyed the bar and restaurant! Staff was extremely friendly and we were so please we could bring our dog with us.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but in a not so safe area- lots of homeless and very little restaurants and stores- seemed like an abandoned city. Still the hotel was upscale and nice to bring a dog.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dunri

Staff was so nice!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jonvonta

Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
We live locally & had an event with friends downtown and was really impressed with the Westin. If you needed a place to stay in downtown Jackson, this is your best bet.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! If I could live here I would. Great staff, spa, food, decor and plenty of extras at no extra cost. It’s one of my favorite hotels even compared to larger metro cities. I stay here for staycations regularly. Never disappoints!
Top floor view of the city
Top floor view of the city
Estelle’s brunch
Estelle’s brunch
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anita

I enjoyed everything the staff, cleanliness of our room ,
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing location is kind of off but besides that the staff and property is great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing! Thank you Westin for making our stay comfortable and relaxing.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lawanna

Liked: Cleanliness, staff & service, amenities
The front desk staff were very nice and efficient. The restaurant staff provided excellent customer service were very nice. The room was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Karmen

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very clean. Customer service was top tier from the front desk to the valet. I will most definitely be visiting again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Linda

The hotel was new and shiny. Very nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Staff was amazing. Room was excellent.
Stayed 2 nights in Jan 2026