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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

2 restaurants, breakfast served
Fitness facility
Point of interest
Lobby
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • Place, River City Market Place
    ‪6 min walk‬
  • Place, UF Health North
    ‪18 min walk‬
  • Place, UF Health Hospital North
    ‪19 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Atrium View)

7.8 out of 10
Good
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(9 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(96 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(101 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(67 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

Jacksonville

At Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG, you'll be 1.6 km (1 mi) from River City Market Place and 7.5 km (4.7 mi) from Anheuser-Busch Brewery. Highlights at this hotel include 2 restaurants, a free airport shuttle and a 24-hour gym. .The restaurant, Proper 1822, is open for lunch and dinner. Enjoy the gym and pool loungers. 10000 square feet (929 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Northside hotel include Jacksonville Zoo and Gardens and Edward Waters College.

What's nearby

  • River City Market Place - 6 min walk - 0.5 km
  • UF Health North - 18 min walk - 1.5 km
  • UF Health Hospital North - 19 min walk - 1.7 km
  • Jacksonville Zoo and Gardens - 10 min drive - 12.8 km
  • EverBank Stadium - 23 min drive - 23.0 km

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬3 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 317 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Front of property – evening/night
Hyatt Place Jacksonville Airport
Northside
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,473 reviews
The price is NZ$220
includes taxes & fees
16 Apr - 17 Apr
Hyatt Place Jacksonville Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 5 January 2026 to 5 April 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults and USD 6 to 15 for children
  • Self-parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

As of 14 Apr 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG on 3 May 2026 start from NZ$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yep, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG has a self car park for USD 10.00 per day. A self car park is also available, for a fee. Additionally there is extended parking for USD 10.00 per day.

Are there any beaches close to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

The closest beach to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is Kurzius Beach (14.7 km).

Is Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is a hit with families.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG serve breakfast?

You bet, full breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yep, there's a free airport shuttle that runs from 4:00 AM - 12:30 AM.

Is there a bar or restaurant at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yep, you can grab a meal at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1048 out of 1885 reviews
Rating 8 - Good. 371 out of 1885 reviews
Rating 6 - Okay. 231 out of 1885 reviews
Rating 4 - Poor. 128 out of 1885 reviews
Rating 2 - Terrible. 107 out of 1885 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dan

Stayed 2 nights in Jan 2026

10/10 Excellent

Donna

Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A property that is aging. While the rooms were clean, there were serious drainage issues with both the bathroom sink and tub. The lobby is visually nice, the rooms are just average. It’s your typical 2-3 star hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location
Stayed 1 night in Jan 2026

6/10 Okay

Eileen

Liked: Cleanliness, amenities
Yes but no Internet was working at our hotel stay and no staff was available to walk us through.
Stayed 1 night in Jan 2026

2/10 Terrible

Gregory

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We checked in and went to the room which was not cleaned. They did not have another king room and offered a double room but that was not clean either. Without any attempt to mitigate the situation, we were refunded our money and left to find another hotel. I would NEVER recommend this hotel and will seriously reconsider ever booking another Crown Plaza. The way the over worked and overwhelmed front desk person handled this situation was far from perfect. But the real blame falls on the management for not having housekeeping staff there or making sure things were handled properly.
Stayed 1 night in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms, staff, and hotel amenities were great. I wish the breakfast buffet was cheaper and had more kid friendly options.
Stayed 1 night in Dec 2025

2/10 Terrible

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very run down it was a dump
Stayed 1 night in Dec 2025

8/10 Good

Miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Cedric

Stayed 1 night in Nov 2025

4/10 Poor

Joya

Travelled with family
Disliked: Cleanliness, staff & service
My stay was from 29 Dec to 04 Jan. At no time during my stay was my room cleaned. After the second day we stopped by the front desk on the way out and asked if someone would please come and service our room. At that time we were informed that it’s every 3 days but he would send someone anyways. Came back to the room that night beds were not cleaned with fresh sheets or even made to look fresh and they gave us more towels. That was it. No trash bags. Toilet paper because we ran out by day 4. This was by far the worst expensive stay at a hotel I’ve EVER experienced. They should be ashamed. I would gladly talk to management about the lack of care and concern I received at this establishment.
When asked to get room cleaned this is what we were given.
Stayed 6 nights in Dec 2025

10/10 Excellent

JACK, Venice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Wayne, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Professional and considerate reception staff. Good food at bar. Nice selection at breakfast buffet.
Stayed 1 night in Jan 2026

8/10 Good

Arlene

Stayed 1 night in Jan 2026

10/10 Excellent

José Alfredo Tejeda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't breakfast, not included 😕
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff especially Darius and Miss Stephanie
Stayed 2 nights in Dec 2025

6/10 Okay

Jessica

Business traveller
Liked: Cleanliness, staff & service
lobby had a weird smell to it. The shower pressure was not good. Shuttle from airport was quick/fast and driver was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
The room was clean. The staff were friendly. Easy check in and parking. I would definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Business traveller
Liked: Cleanliness
Disliked: Amenities
the room is fine but the bathroom is VERY small and needs to be updated - the shuttle service works fast
Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great, and great front desk service, Darius is soo nice
Stayed 1 night in Dec 2025

8/10 Good

Dwan

Liked: Cleanliness, property conditions & facilities
It was good stay. They had some trouble with checking me in because it went thru cheap tickets. But they repaid my wait with free parking for my entire stay. The room good for the price I paid. I didn’t quite feel comfortable with people coming to to my room everyday to clean. When they change my bed sheets there was a hole in it. But overall it was good the staff was nice.
Stayed 3 nights in Dec 2025