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Hilton Garden Inn Jacksonville Airport

3.0 star property

Photo gallery for Hilton Garden Inn Jacksonville Airport

Reception
Select Comfort beds, in-room safe, desk, blackout curtains
Exterior
Banquet hall
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$164
includes taxes & fees
4 Apr - 5 Apr

Explore the area

View map
13503 Ranch Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Place, UF Health North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard - 2 Doubles

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard - 2 Doubles

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

King Room

  • Sleeps 2

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility/Hearing Accessible King Suite with 3x3 Shower

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Shower

  • Sleeps 2

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

1King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4

One Bedroom Suite with Whirlpool

  • Sleeps 4

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About the area

Jacksonville

A family-friendly stay in Jacksonville awaits you at Hilton Garden Inn Jacksonville Airport. You'll be 1.8 km (1.1 mi) from River City Market Place and 2 km (1.2 mi) from UF Health North. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Great American Grill, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym and Hot tub as well as access to bike hire. 2250 square feet (209 square metres) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this 3-property class Northside hotel include Jacksonville Zoo and Gardens and EverBank Stadium.

What's nearby

  • River City Market Place - 10 min walk - 0.9 km
  • UF Health Hospital North - 3 min drive - 2.0 km
  • UF Health North - 3 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.1 km
  • St. Johns Town Center - 27 min drive - 38.0 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬20 min walk

About this property

Hilton Garden Inn Jacksonville Airport

Hilton Garden Inn Jacksonville Airport offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. The family-friendly Hilton Garden Inn Jacksonville Airport also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

  • 1 building
  • 111 guestrooms or units
  • 5 levels
  • 2250 sq ft of conference space
  • 209 sq. m of conference space
  • Built in 2000
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with video game consoles and a safe. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,007 reviews
The price is NZ$168
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Jacksonville Airport?

Hilton Garden Inn Jacksonville Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Jacksonville Airport?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Airport on 4 Apr 2026 start from NZ$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Jacksonville Airport?

Yep, Hilton Garden Inn Jacksonville Airport has a free self car park.

Are there any beaches close to Hilton Garden Inn Jacksonville Airport?

The closest beach to Hilton Garden Inn Jacksonville Airport is Kurzius Beach (14.9 km).

Does Hilton Garden Inn Jacksonville Airport have a pool?

Hilton Garden Inn Jacksonville Airport has an outdoor pool.

What makes Hilton Garden Inn Jacksonville Airport a romantic place to stay?

1 hot tub and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Garden Inn Jacksonville Airport.

Is Hilton Garden Inn Jacksonville Airport family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Jacksonville Airport is a hit with families.

Does Hilton Garden Inn Jacksonville Airport serve breakfast?

You bet, cooked-to-order breakfast is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Jacksonville Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:00 PM at scheduled times.

Is there a bar or restaurant at Hilton Garden Inn Jacksonville Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hilton Garden Inn Jacksonville Airport?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 939 reviews
Rating 8 - Good. 261 out of 939 reviews
Rating 6 - Okay. 95 out of 939 reviews
Rating 4 - Poor. 52 out of 939 reviews
Rating 2 - Terrible. 36 out of 939 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Nice staff.
Stayed 1 night in Dec 2025

8/10 Good

Perry

Liked: Cleanliness, amenities, property conditions & facilities
Toilet broke, but was warm and cozy
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandre

Stayed 1 night in Dec 2025

10/10 Excellent

Rosendo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was hood
Stayed 1 night in Dec 2025

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Cleanliness, amenities
Not what I was expecting from a Hilton. Nice check in clerk though.
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Give the staff an A+.very professionally nal
Stayed 2 nights in Dec 2025

10/10 Excellent

Harold

Stayed 1 night in Nov 2025

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

SUNDA

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and pool and hot tub very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities
Perfect location and clean and quiet.
Stayed 3 nights in Nov 2025

6/10 Okay

Daniel

I was very tired coming off a 13 hour drive, my back was hurting, I used the hot tub, only to be scolded for being in there a few minutes after 11. When will guests be treated like adults?
Stayed 1 night in Nov 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The service was terrible. The customer service was awful the whole time I would have been better sleeping in my car. Deposits were communicated about ahead of time. I went to buy bottle of water and the two capable people at the front register watched me wait and told me to go to the bar and wait I wasn’t assisted so I left and she said I thought you wanted water. I wanted to have a good experience a relaxing experience on my only day off but I was met with ma inconveniences and attitude. Worst stay ever. Waste of money
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, East Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Departed for airport before breakfast opened
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in excellent. Cleanliness of room excellent. Staff very professional and helpful. Would stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Frances

Stayed 1 night in Oct 2025

8/10 Good

David Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Have stayed here several times when in the area for business. Always clean, a good nights sleep, and always felt safe. Have never had any issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Very cozy. Quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stay on a road trip. We were very happy with this hotel. The price was reasonable, it was clean and had good amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

brian

Stayed 2 nights in Sep 2025

10/10 Excellent

Christo

Stayed 1 night in Aug 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk, amazing! Very kind and accommodating
Stayed 3 nights in Aug 2025