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Holiday Inn Express and Suites Jacksonville East by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

A modern dining area with tables and chairs, a coffee station, and large windows providing natural light.
A Holiday Inn Express building with a beige facade, a prominent sign, and a covered entrance area.
A coffee station with two coffee machines, a coffee press, and various coffee-related items on a wooden counter.
A hotel room with two beds, a desk, a chair, a TV, and a large window.
A conference room with multiple tables and chairs, a flat-screen TV mounted on the wall, and a window providing natural light.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$168
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
53 Jefferson Road, Jacksonville, FL, 32225
  • Place, Jacksonville Arboretum and Gardens
    ‪3 min drive‬
  • Place, Regency Square Mall
    ‪4 min drive‬
  • Place, University of North Florida
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk with a chair, a flat-screen TV, a dresser, and a framed picture on the wall.

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a TV, and a window.

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with a bed, a desk with a chair, a television, a wardrobe, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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  • Pool
  • Pet-friendly
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The price is NZ$188
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About the area

Jacksonville

At Holiday Inn Express and Suites Jacksonville East by IHG you'll be 2.5 km (1.5 mi) from Regency Square Mall and 3.4 km (2.1 mi) from Jacksonville Arboretum and Gardens. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Attractions within a 10-minute drive of this Arlington hotel include St. Johns Town Center and University of North Florida.

What's nearby

  • Jacksonville Arboretum and Gardens - 3 min drive - 3.4 km
  • Regency Square Mall - 4 min drive - 3.6 km
  • Cinemark Jacksonville Atlantic North - 4 min drive - 5.4 km
  • Florida State College - South Campus - 4 min drive - 6.4 km
  • University of North Florida - 5 min drive - 7.5 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver’s - ‬3 min drive
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Chuck E. Cheese's - ‬3 min drive
  • ‪Krystal - ‬20 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Holiday Inn Express and Suites Jacksonville East by IHG offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express and Suites Jacksonville East by IHG. Free self parking is available. A complete renovation of Holiday Inn Express and Suites Jacksonville East by IHG was completed in December 2026.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 1 building
  • 101 guestrooms or units
  • 4 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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The price is NZ$152
includes taxes & fees
11 Oct - 12 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - December 2026

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

What is the cancellation policy at Holiday Inn Express and Suites Jacksonville East by IHG?

Holiday Inn Express and Suites Jacksonville East by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East by IHG?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East by IHG on 18 Oct 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express and Suites Jacksonville East by IHG?

Yep, Holiday Inn Express and Suites Jacksonville East by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express and Suites Jacksonville East by IHG?

The closest beach to Holiday Inn Express and Suites Jacksonville East by IHG is Northeast Florida Beaches (13.9 km).

Does Holiday Inn Express and Suites Jacksonville East by IHG have a pool?

Holiday Inn Express and Suites Jacksonville East by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from March to November).

Is Holiday Inn Express and Suites Jacksonville East by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express and Suites Jacksonville East by IHG is a hit with families.

Does Holiday Inn Express and Suites Jacksonville East by IHG serve breakfast?

You bet, guests can't get enough of the free buffet brekkie here! Offered weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express and Suites Jacksonville East by IHG?

No, Holiday Inn Express and Suites Jacksonville East by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We use this property frequently for our employees and appreciate their help with our booking. This is a great property to stay at.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, easy check in
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean I liked it this is my second time staying will definitely be back
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees very friendly good breakfast easy parking
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, and parking is easy and safe
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience! Room was very clean! breakfast was great!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Clean room, great staff, great breakfast
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was hard to find. The food wasn't the best but it served its purpose. Staff was wonderful and the room were very clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good location. Staff very friendly. Older hotel but well maintained. Breakfast has a nice assortment of items. I would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect, we got there there’s plenty of time parking , also front desk was very professional, explained hours of pool , breakfast ect , the property was clean updated , the rooms were very clean ac was great , the housekeeping was absolutely helpful and very friendly, also keep everything very clean for breakfast there was a variety and also it was very organized, it was a long weekend so the hotel was full to capacity and they manage to keep everything under control , I’m really happy we went to this facility and will be going again soon … we travel for work so this will be my fav place … thank you
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was very clean, breakfast was awesome!
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t anything to brag about
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around parking for cruise was a plus !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During track season make sure to request the top floor. The floors or thin and you could here everything. Other than that, it was fine.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. Coffee anytime was nice. The gym could use some help.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time stayed at this place. Overall was great experience.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, suited our needs for a clean room to rest for the night
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

The hotel stay was nice. The only issue we had with the room. The room wasn’t clean welled stuff was left under the table and the bathroom had a dirty shower curtain, The breakfast is okay. overall it’s a good location if you are traveling for a Cruise.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed rooms. Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Staff was very nice. Breakfast is ok
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Had a nice time. Staff was friendly and helpful. The bed was firmer than what I am used to. Great breakfast buffet.
Stayed 1 night in Mar 2026