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Marriott Jacksonville Downtown

4.0 star property
Riverwalk hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Marriott Jacksonville Downtown

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Creator video - submitted by Chris Grady
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Serves lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$301
includes taxes & fees
22 Jan - 23 Jan 2026

Explore the area

View map
245 Water St, Jacksonville, FL, 32202
  • Place, Times-Union Center for the Performing Arts
    ‪1 min walk‬
  • Place, Florida Theatre
    ‪7 min walk‬
  • Place, Prime F. Osborn III Convention Center
    ‪12 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View, Corner

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

Marriott Jacksonville Downtown puts you in the heart of Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute stroll of Museum of Contemporary Art Jacksonville. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .JBar serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. 12972 square feet (1205 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown Jacksonville hotel, you'll be 0.9 km (0.5 mi) from Florida Theatre.

What's nearby

  • Jacksonville Symphony Orchestra - 1 min walk - 0.0 km
  • Times-Union Center for the Performing Arts - 1 min walk - 0.1 km
  • Florida Theatre - 7 min walk - 0.7 km
  • Prime F. Osborn III Convention Center - 12 min walk - 1.0 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.0 km

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪On The Fly - ‬3 min walk
  • ‪Robert E. Jacoby Symphony Hall - ‬1 min walk
  • ‪Confetti's - ‬4 min walk
  • ‪The Court Urban Food Park - ‬2 min walk
  • ‪Juliette's Bistro - ‬5 min walk

About this property

Marriott Jacksonville Downtown

Riverwalk hotel with 24-hour fitness centre and 24-hour business centre
Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 12972 square feet (1205 square metres) and includes a conference centre. The business-friendly Marriott Jacksonville Downtown also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 12 levels
  • 12972 sq ft of conference space
  • 1205 sq. m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marriott Jacksonville Downtown offers 354 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Pool
  • Pet-friendly
  • Free Wi-Fi
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The price is NZ$334
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12,972 square foot of space)

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 October 2025 to 15 January 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

What is the cancellation policy at Marriott Jacksonville Downtown?

Marriott Jacksonville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on 22 Jan 2026 start from NZ$301.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Jacksonville Downtown?

Yep, Marriott Jacksonville Downtown has valet parking with in/out privileges for USD 36 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Marriott Jacksonville Downtown have a pool?

Marriott Jacksonville Downtown has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM. The property will be renovating the swimming pool from October 20 2025 until January 15 2026 (completion date subject to change).

What makes Marriott Jacksonville Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Marriott Jacksonville Downtown.

Is Marriott Jacksonville Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Marriott Jacksonville Downtown is a hit with families.

Does Marriott Jacksonville Downtown serve breakfast?

Yeah, full brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Marriott Jacksonville Downtown?

No, Marriott Jacksonville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Jacksonville Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Jacksonville Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Marriott Jacksonville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Toby

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Stacia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the third time to stay at this location and it did not disappoint, The rooms have been renovated and have a more modern feel. The staff has been extremely welcoming and helpful each time. We attended for an NFL game and Tony, the concierge, recommended delicious places to eat and took care of arranging our ride to and from the game. The restaurant has a nice selection of food and drinks and plenty of space to accommodate many guests. The staff is the best part of this hotel for 3 years in a row now. We really appreciated them!
Stayed 2 nights in Sep 2025

6/10 Okay

Seloid

Liked: Cleanliness, amenities, property conditions & facilities
Had a problem with check in1requested an early check in and did not receive.Arrived at property at 11:30 and did not get into room until 2:30 pm!!
Stayed 2 nights in Sep 2025

8/10 Good

Desmond

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Close to EverBank Stadium
Stayed 1 night in Sep 2025

8/10 Good

Kristal

Stayed 1 night in Sep 2025

10/10 Excellent

Tammie

Stayed 2 nights in Aug 2025

10/10 Excellent

Yavuz

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy, Brooklyn

Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

BARON

Stayed 1 night in Sep 2025

10/10 Excellent

Nikolas, PROVIDENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Harvey

Stayed 1 night in Sep 2025

6/10 Okay

HOWARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ideal location for Jacksonville Jaguars game. Some of the star players was staying here. Overall, the internet was not working and I have 2 crying babies next door to me so it was a sleepless night
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

We stayed here for a concert in one off the renovated rooms, just lovely.
Stayed 2 nights in Aug 2025

4/10 Poor

Diego

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dated Lady at front didnt have a oing as my reservation said. She sold me a double queen stating that it was river front, when in reality it was a partial river view. Not worth it. Room dated Won’t stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always stayed at this hotel and still to this day I give this hotel a 10/10! The staff is amazing! The beds are comfortable and the room is clean. I love how there is dining, pool, gym, and bar inside the hotel. Stay here!!! You won’t regret it!
Stayed 1 night in Sep 2025

10/10 Excellent

Raquel

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lekeshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and walkable to event. Very nice employees, very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but not for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Shoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025