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One Ocean Resort and Spa

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for One Ocean Resort and Spa

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Creator video
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
42-inch LCD TV with cable channels, TV, pay films
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is NZ$459
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
1 Ocean Blvd, Atlantic Beach, FL, 32233
  • Place, Beaches Town Center
    ‪1 min walk‬
  • Place, Atlantic Beach
    ‪1 min walk‬
  • Place, Atlantic Village Shopping Center
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Oceanfront Corner King Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Oceanfront Corner King Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Balcony Suite

Balcony

Oceanfront King Balcony Suite

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 72 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Presidential King Balcony Suite

Balcony

Oceanfront Presidential King Balcony Suite

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard View King

Premium bedding, pillow-top beds, minibar, in-room safe

Standard View King

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Oceanfront King Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe View Double

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe View Double

8.2 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe View King

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe View King

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard View Double

Premium bedding, pillow-top beds, minibar, in-room safe

Standard View Double

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Balcony, 2 Double Beds

Oceanfront Balcony, 2 Double Beds

Oceanfront Balcony, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe View King Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe View King Accessible

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard View King Roll-In Shower

Premium bedding, pillow-top beds, minibar, in-room safe

Standard View King Roll-In Shower

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe View King Roll-In Shower

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe View King Roll-In Shower

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard View King Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Standard View King Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (Dune House Preview, Corner)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Oceanfront (Dune House Preview, Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Dune House Preview Oasis)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Dune House Preview Oasis)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Dune House Preview Oasis)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Dune House Preview Oasis)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Dune House Preview Surf)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Dune House Preview Surf)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Dune House Preview Surf)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Dune House Preview Surf)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Dune House Preview)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Oceanfront (Dune House Preview)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Dune House Preview Oasis)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds (Dune House Preview Oasis)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront (Dune House Preview)

Room, 2 Queen Beds, Balcony, Oceanfront (Dune House Preview)

Room, 2 Queen Beds, Balcony, Oceanfront (Dune House Preview)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Dune House Preview Surf)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds (Dune House Preview Surf)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

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About the area

Atlantic Beach

At One Ocean Resort and Spa, you'll be connected to a shopping centre and steps from Beaches Town Center. Highlights at this luxury hotel include an outdoor swimming pool and in-room free WiFi. .Spend the day at the beach where you'll find sunloungers, and enjoy the on-site pool loungers. 12000 square feet (1115 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .With a stay at this 4.5-property class Atlantic Beach hotel, you'll be 3.9 km (2.4 mi) from Jacksonville Beach Pier and 4.4 km (2.7 mi) from Dutton Island Preserve.

What's nearby

  • Beaches Town Center - 1 min walk - 0.0 km
  • Atlantic Beach - 1 min walk - 0.2 km
  • Lake Forest Shopping Center - 16 min walk - 1.4 km
  • Selva Marina Country Club - 3 min drive - 2.4 km
  • Atlantic Village Shopping Center - 3 min drive - 1.7 km

Getting around

  • Jacksonville International Airport (JAX) - 32 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Hurricane Grill & Wings - ‬12 min walk
  • ‪Renna's Pizza - ‬14 min walk
  • ‪Grumpy's Restaurant - ‬6 min walk
  • ‪Pete's Bar - ‬2 min walk

About this property

One Ocean Resort and Spa

Luxury hotel on the beach, with outdoor pool
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at One Ocean Resort and Spa such as an outdoor pool and complimentary bicycles.

There's a snack bar/deli on site. WiFi is free in public spaces. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star Atlantic Beach hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 8 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
One Ocean Resort and Spa offers 193 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 40 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Free bicycle rentals
  • Outdoor pool
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,000 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to February 28 2026 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Meeting facilities
  • Recreation facilities
The property will be renovating from 18 September 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Bicycle storage
  • Faxes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean One
Ocean One Resort
One Ocean
One Ocean Atlantic Beach
One Ocean Resort
One Ocean Resort Atlantic Beach
One Resort
1 Ocean Resort
One Ocean Hotel Atlantic Beach
One Ocean Resort Spa
One Ocean Resort and Spa Hotel
One Ocean Resort and Spa Atlantic Beach
One Ocean Resort and Spa Hotel Atlantic Beach

Frequently asked questions

What is the cancellation policy at One Ocean Resort and Spa?

One Ocean Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Ocean Resort and Spa?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at One Ocean Resort and Spa on 1 Mar 2026 start from NZ$387.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Ocean Resort and Spa?

Yep, One Ocean Resort and Spa has valet parking with in/out privileges for USD 35 per night.

Are there any beaches close to One Ocean Resort and Spa?

Yep, One Ocean Resort and Spa is a short 3-minute walk from Atlantic Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does One Ocean Resort and Spa have a pool?

One Ocean Resort and Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Is One Ocean Resort and Spa family-friendly?

You bet! With amenities such as free bike rentals and a deli, as well as free infant beds in the guestrooms, it's no surprise that One Ocean Resort and Spa is a hit with families.

Does One Ocean Resort and Spa serve breakfast?

Yeah, full breakfast is offered daily from 7:00 AM to 10:30 AM. Please note that breakfast will unavailable between September 22 2025 and February 28 2026 (subject to change).

Is there a free airport shuttle available at One Ocean Resort and Spa?

No, One Ocean Resort and Spa does not offer an airport shuttle service.

What time are check-in & check-out at One Ocean Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is noon.

One Ocean Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrey, Stuart

Stayed 2 nights in Nov 2025

6/10 Okay

Scotty

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is by far one of the best hotels in that area. It is now our number one choice.
Stayed 2 nights in Aug 2025

8/10 Good

Brad

Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great balcony model
Stayed 2 nights in Oct 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service
I dont have a balcony.
Stayed 3 nights in Oct 2025

8/10 Good

Adam

Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very nice staff
Stayed 2 nights in Oct 2025

4/10 Poor

Alberto

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel and rooms average. Service average. Electricity went out in the AM at time of getting ready. No generator? Made me late for plans.
Stayed 2 nights in Oct 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was really dated and beaten up
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Sep 2025

4/10 Poor

igor

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
na great
Stayed 2 nights in Sep 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed here several times and it is a great hotel and location. What we did not know ahead of time is that the hotel is under construction and several things are closed…restaurant, pool bar, spa and fitness center. Just know that ahead of time so you won’t be disappointed like we were.
Stayed 2 nights in Sep 2025

10/10 Excellent

William, Bedford Corners

Liked: Cleanliness, staff & service, property conditions & facilities
Have been to hotel several times. Always a good stay
Stayed 5 nights in Sep 2025

4/10 Poor

Julia, Westfield

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No amenities (spa, fitness center or restaurant) but still very pricey. Supposedly being remodeled but no activity seen. Rooms desperately need updating (as do elevators). There’s not much competition around so they can get away with it. Overpriced.
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert, jacksonville

Stayed 1 night in Sep 2025

4/10 Poor

LINDA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Actually this is what I DID NOT like. We thought we wouldn't even have to leave the hotel. However the spa and workout room was closed as was the restaurant and full service bar. The hotel was under renovation which we were NEVER told. They also said that Expedia had changed all our deluxe rooms to standard. They were being nice and moving us back to the deluxe! I doubt that very much. They did take off the amenities charge of $30 per day because we were so disappointed in what the resort had to offer
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Chose this hotel for its restaurant and spa facilities as my friend, who lives in Jacksonville used them recently and recommended them. However, on arrival we were advised without apology, that both the restaurant and spa were closed for renovation. Their makeshift bar/cafe in the lobby only had beer and wine and limited food menu. Be wary as you have to pay a resort fee for a public beach and standard swimming pool with substandard facilities around it. Parking was only valet at $35 per night. At no point were we informed of any renovations or llimited facilities prior to arrival to allow us to make an informed choice on out stay. In addition, there was nothing on Expedia or the hotel website to advise of said renovations - even after our stay. I reached out to Expedia to complain who asked the hotel to compensate us but they refused. Thankfully Expedia understand the importance of customer service and offered compensation. I am sure the hotel will be lovely once the renovations are complete but right now it is sub par for the money they are charging.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan, dunwoody

Stayed 1 night in Sep 2025

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not sure what the VIP is? No one at check-in mentioned anything.
Stayed 2 nights in Sep 2025