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Residence Inn by Marriott Jacksonville Downtown

3.0 star property

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

BBQ/picnic Area
55-inch LED TV with cable channels, TV, Netflix
Coffee/tea maker, dining tables
Lobby
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
357 OAK STREET, Jacksonville, FL, 32204
  • Place, Prime F. Osborn III Convention Center
    ‪6 min walk‬
  • Place, Riverside Park
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪16 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Jacksonville

Residence Inn by Marriott Jacksonville Downtown puts you in the centre of Jacksonville, 2.7 km (1.7 mi) from Edward Waters College and 3.7 km (2.3 mi) from VyStar Veterans Memorial Arena. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a free food/drink shopping service and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .With a stay at this 3-property class Downtown Jacksonville hotel, you'll be 3.7 km (2.3 mi) from UF Health Proton Therapy Institute and 4.1 km (2.5 mi) from Daily's Place.

What's nearby

  • Prime F. Osborn III Convention Center - 6 min walk - 0.6 km
  • Five Points Shopping Center - 9 min walk - 0.8 km
  • Riverside Park - 9 min walk - 0.8 km
  • Cummer Museum of Art and Gardens - 12 min walk - 1.1 km
  • Times-Union Center for the Performing Arts - 16 min walk - 1.4 km

Getting around

  • La Villa Station - 13 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Jersey Mike’s - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Arepa Please - ‬5 min walk
  • ‪Hawkers Asian Street Fare - ‬13 min walk
  • ‪River & Post - ‬15 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. This individually furnished accommodation has separate dining areas and includes dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Home2 Suites By Hilton Jacksonville Downtown
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Jacksonville Downtown?

Residence Inn by Marriott Jacksonville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Jacksonville Downtown?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jacksonville Downtown on 2 Apr 2026 start from NZ$343, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Jacksonville Downtown?

Yep, Residence Inn by Marriott Jacksonville Downtown has an uncovered self car park for USD 12.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Residence Inn by Marriott Jacksonville Downtown?

The closest beach to Residence Inn by Marriott Jacksonville Downtown is Kurzius Beach (7 km).

Does Residence Inn by Marriott Jacksonville Downtown have a pool?

Residence Inn by Marriott Jacksonville Downtown has an outdoor pool. The pool is open 6:00 AM to 8:00 PM.

Does Residence Inn by Marriott Jacksonville Downtown serve breakfast?

Sure does, free continental brekkie is served daily.

Is there a free airport shuttle available at Residence Inn by Marriott Jacksonville Downtown?

No, Residence Inn by Marriott Jacksonville Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott Jacksonville Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 327 out of 398 reviews
Rating 8 - Good. 51 out of 398 reviews
Rating 6 - Okay. 11 out of 398 reviews
Rating 4 - Poor. 4 out of 398 reviews
Rating 2 - Terrible. 5 out of 398 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

kenneth, farmers Branch

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, peaceful, convenient, all perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simone Brianna

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Malik

Stayed 1 night in Nov 2025

8/10 Good

Farhang

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
We enjoyed our stay except for the fact that the pool was closed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious and the rooms are so quiet. Lots of storage room. Breakfast had a great selection.
Stayed 1 night in Dec 2025

10/10 Excellent

jim

Stayed 1 night in Dec 2025

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Latoya

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love it! I’ll definitely be back
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Stayed 2 nights in Nov 2025

6/10 Okay

Cheryl

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The check in experience kind of set a negative tone for the rest of our stay. The first time we stayed here, they were much friendlier and attentive. This time we were ignored completely until my husband spoke up. Then we were told we would have to wait while the computer turned on. Mind you, this was the afternoon.
Stayed 2 nights in Dec 2025

8/10 Good

Rhett

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great rooms and super clean! Comfy couch for the win!
Stayed 1 night in Dec 2025

8/10 Good

A David

Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Jimaria

Stayed 1 night in Oct 2025

10/10 Excellent

Shawanda

Liked: Cleanliness, staff & service, amenities
I had an amazing stay at the Residence Inn! From the moment I arrived, the staff was warm, welcoming, and incredibly helpful. The room was spotless, spacious, and felt just like a home away from home. I really appreciated the full kitchen, comfortable bed, and the quiet, relaxing atmosphere. Whether traveling for business or leisure, this hotel is the perfect place to unwind and feel taken care of. I highly recommend the Residence Inn and will definitely be returning on my next visit!
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very comfortable and logical in terms of design and layout.
Stayed 2 nights in Nov 2025

10/10 Excellent

Charlotte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever. Always clean, always great staff, perfect for families to stay at. I’ve stayed here multiple times.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandre

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk recommended a wonderful restaurant it would be nice to have a list of nearby restaurants. I noticed a few after I checked out.
Stayed 1 night in Nov 2025

10/10 Excellent

Suhail

The room was very clean
Stayed 4 nights in Nov 2025