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Residence Inn by Marriott Jacksonville Downtown

3.0 star property

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

An outdoor patio with a fire feature, seating, and a grill.
A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances.
A modern reception desk with a marble top and a dark wood panel backdrop.
A modern hotel lobby with a wooden reception desk, plaid upholstered chairs, and a large flat-screen TV mounted on a textured wall.
55-inch LED TV with cable channels, TV, Netflix

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$299
includes taxes & fees
2 July - 3 July

Explore the area

View map
357 OAK STREET, Jacksonville, FL, 32204
  • Place, Prime F. Osborn III Convention Center
    ‪6 min walk‬
  • Place, Riverside Park
    ‪11 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪18 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Basic Suite, 1 Bedroom

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Multiple Beds

A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances.

Studio, Multiple Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Jacksonville

Residence Inn by Marriott Jacksonville Downtown puts you in the centre of Jacksonville, 2.7 km (1.7 mi) from Edward Waters College and 3.7 km (2.3 mi) from VyStar Veterans Memorial Arena. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a free food/drink shopping service and a 24-hour front desk. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .With a stay at this 3-property class Downtown Jacksonville hotel, you'll be 3.7 km (2.3 mi) from UF Health Proton Therapy Institute and 4.1 km (2.5 mi) from Daily's Place.

What's nearby

  • Prime F. Osborn III Convention Center - 6 min walk - 0.6 km
  • Riverside Park - 11 min walk - 0.9 km
  • Cummer Museum of Art and Gardens - 12 min walk - 1.1 km
  • Times-Union Center for the Performing Arts - 18 min walk - 1.5 km
  • Florida Theatre - 3 min drive - 2.3 km

Getting around

  • La Villa Station - 13 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Panda Express - ‬8 min walk
  • ‪Arepa Please - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪River & Post - ‬15 min walk
  • ‪Hawkers Asian Street Fare - ‬13 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Built in 2021
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. This individually furnished accommodation has separate dining areas and includes dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Exterior
Hyatt Regency Jacksonville
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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,672 reviews
The price is NZ$365
includes taxes & fees
2 July - 3 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Jacksonville Downtown?

Residence Inn by Marriott Jacksonville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Jacksonville Downtown?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jacksonville Downtown on 2 Jul 2026 start from NZ$299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Jacksonville Downtown?

Yep, Residence Inn by Marriott Jacksonville Downtown has an uncovered self car park for USD 12.00 per night. A self car park is also available, for a fee.

Does Residence Inn by Marriott Jacksonville Downtown have a pool?

Residence Inn by Marriott Jacksonville Downtown has an outdoor pool. The pool is open 6:00 AM to 8:00 PM.

Does Residence Inn by Marriott Jacksonville Downtown serve breakfast?

Sure does, free continental brekkie is served daily.

Is there a free airport shuttle available at Residence Inn by Marriott Jacksonville Downtown?

No, Residence Inn by Marriott Jacksonville Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott Jacksonville Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 351 out of 425 reviews
Rating 8 - Good. 51 out of 425 reviews
Rating 6 - Okay. 12 out of 425 reviews
Rating 4 - Poor. 4 out of 425 reviews
Rating 2 - Terrible. 7 out of 425 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a great location!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and friendly staff. Great breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Great room and great staff. The hotel lets you arrive earlier and stay later than othe hotels in area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rhett

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms, staff was great. Rooms were everything I needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was always freindly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very nicely decorated and spacious. The breakfast was ok.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Satyanarayana

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a beautiful property centrally located in downtown. Sadly, the pool was closed for the season, but the rest of my stay was great. The breakfast spread was worth getting up early for!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathleen

Room was spotless. Breakfast was lovely. I would love to stay again next time I’m in the area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, peaceful, convenient, all perfect.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Nice staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever. Always clean, always great staff, perfect for families to stay at. I’ve stayed here multiple times.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful hotel suite and couldn’t have asked for more! The room was incredibly spacious, immaculately clean, and overall, nicely kept! Would absolutely return!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel- clean, spacious room with lots if amenities, wonderfull staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jessette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities
very clean and comfortable! There was also lots of room!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Amenities
It was good for one night.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities
Great rooms and super clean! Comfy couch for the win!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious and the rooms are so quiet. Lots of storage room. Breakfast had a great selection.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities
We were greeted by the sweetest front desk person. The room was spotless and the temperature was perfect. We had a view of the river that I was not expecting. The breakfast was delicious with so many options! Would most definitely stay again.
Stayed 1 night in Feb 2026