Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel with free parking, a short walk to St. Johns Town Center

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
Exterior
Lobby
Snack bar
Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
The current price is NZ$234
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
4640 Tropea Way, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪3 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • Mayo Clinic Florida
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

At Tru By Hilton Jacksonville St Johns Town Center you'll be within just a 5-minute stroll of St. Johns Town Center and within 20 minutes of Topgolf. Highlights at this hotel include free self-parking, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. .Attractions within a 15-minute drive of this Southside hotel include Mayo Clinic Florida and University of North Florida.

What's nearby

  • St. Johns Town Center - 3 min walk - 0.3 km
  • University of North Florida - 3 min drive - 3.0 km
  • UNF Arena - 5 min drive - 4.4 km
  • Mayo Clinic Florida - 10 min drive - 11.5 km
  • EverBank Stadium - 17 min drive - 20.7 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Ted's Montana Grill - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel with free parking, a short walk to St. Johns Town Center
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

  • 98 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Lift
  • No smoking on site
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
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Hotel Tru by Hilton Jacksonville St. Johns Town Center
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Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

What is the cancellation policy at Tru By Hilton Jacksonville St Johns Town Center?

Tru By Hilton Jacksonville St Johns Town Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru By Hilton Jacksonville St Johns Town Center?

As of 5 Sept 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton Jacksonville St Johns Town Center on 7 Sept 2025 start from NZ$234.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru By Hilton Jacksonville St Johns Town Center?

Yep, Tru By Hilton Jacksonville St Johns Town Center has a free self car park.

Are there any beaches close to Tru By Hilton Jacksonville St Johns Town Center?

The closest beach to Tru By Hilton Jacksonville St Johns Town Center is Northeast Florida Beaches (14 km).

Is Tru By Hilton Jacksonville St Johns Town Center family-friendly?

You bet! With amenities such as a deli, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Tru By Hilton Jacksonville St Johns Town Center is a hit with families.

Does Tru By Hilton Jacksonville St Johns Town Center serve breakfast?

You bet, buffet breakfast is available weekdays from 6:00 AM to 9:00 AM and weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tru By Hilton Jacksonville St Johns Town Center?

No, Tru By Hilton Jacksonville St Johns Town Center does not offer an airport shuttle service.

What time are check-in & check-out at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 538 out of 766 reviews
Rating 8 - Good. 139 out of 766 reviews
Rating 6 - Okay. 45 out of 766 reviews
Rating 4 - Poor. 23 out of 766 reviews
Rating 2 - Terrible. 21 out of 766 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in May 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice eco-friendly hotel. It was a pleasant stay
Stayed 1 night in May 2025

10/10 Excellent

Lincoln

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice.
Stayed 1 night in May 2025

8/10 Good

Ladovia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lucy

Stayed 1 night in May 2025

10/10 Excellent

vicente

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & new

Clean and friendly hotel
Stayed 1 night in May 2025

8/10 Good

Katherine

Liked: Amenities
Was very pleased
Stayed 1 night in May 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night get away

The hotel was nice and clean, the bed was comfortable but I wish I had brought my own pillows as theirs were super flat. Breakfast was the basic free breakfast hotels offer. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good , clean and efficient

Very nice,clean, friendly hotel. Staff very cordial and helpful. Efficiency and fine for short stay. What would elevate the experience would be some sort designated outdoor sitting area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronald

Good service

Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

I never checked in to the hotel and was charged full rate for the hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Fayez

Liked: Cleanliness
Disliked: Staff & service
They charge my card duople the amount of the rate untill I spoke to them and refund the money
Stayed 1 night in Apr 2025

10/10 Excellent

estrellita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette was the person to get the credit! She went above and beyond yo make my stay comfortable and the best by far!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shantea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay for self care weekend getaway.
Stayed 2 nights in Apr 2025

8/10 Good

Jenine

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms too small staffing was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Meredith

Liked: Property conditions & facilities, room comfort

Great Hotel!

Very clean hotel and always smelled like they were cleaning! They are a minimalist hotel so for a long stay may be an issue for someone. Room was great, staff was great, pretty good breakfast options. This hotel is close to everything and walking distance to major shopping and food options. We would definitely stay here again!
Stayed 2 nights in Apr 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and cleanliness were fine, but this is also expected. The bed was horrendous. Both my wife and me had a hard time sleeping and woke up sore. At this price point I would expect a lot better.
Stayed 1 night in Apr 2025