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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel with free parking, a short walk to St. Johns Town Center

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Business centre
Exterior
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
The current price is NZ$227
includes taxes & fees
13 July - 14 July

Explore the area

Map
4640 Tropea Way, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪3 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • Mayo Clinic Florida
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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12 July - 13 July
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About the area

Jacksonville

At Tru By Hilton Jacksonville St Johns Town Center you'll be within just a 5-minute stroll of St. Johns Town Center and within 20 minutes of Topgolf. Highlights at this hotel include free self-parking, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. .Attractions within a 15-minute drive of this Southside hotel include Mayo Clinic Florida and EverBank Stadium.

What's nearby

  • St. Johns Town Center - 3 min walk - 0.3 km
  • University of North Florida - 3 min drive - 3.0 km
  • UNF Arena - 5 min drive - 4.4 km
  • Mayo Clinic Florida - 10 min drive - 11.5 km
  • EverBank Stadium - 17 min drive - 20.7 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel with free parking, a short walk to St. Johns Town Center
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

  • 98 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Lift
  • No smoking on site
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Languages

English

Similar properties

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Hyatt Place Jacksonville / St. Johns Town Center

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,009 reviews
The price is NZ$354
includes taxes & fees
10 July - 11 July
Hyatt Place Jacksonville / St. Johns Town Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

What is the cancellation policy at Tru By Hilton Jacksonville St Johns Town Center?

Tru By Hilton Jacksonville St Johns Town Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru By Hilton Jacksonville St Johns Town Center?

As of 7 Jul 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton Jacksonville St Johns Town Center on 13 Jul 2025 start from NZ$227.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru By Hilton Jacksonville St Johns Town Center?

Yep, Tru By Hilton Jacksonville St Johns Town Center has a free self car park.

Are there any beaches close to Tru By Hilton Jacksonville St Johns Town Center?

The closest beach to Tru By Hilton Jacksonville St Johns Town Center is Northeast Florida Beaches (14 km).

Is Tru By Hilton Jacksonville St Johns Town Center family-friendly?

You bet! With amenities such as a deli, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Tru By Hilton Jacksonville St Johns Town Center is a hit with families.

Does Tru By Hilton Jacksonville St Johns Town Center serve breakfast?

You bet, buffet breakfast is available weekdays from 6:00 AM to 9:00 AM and weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tru By Hilton Jacksonville St Johns Town Center?

No, Tru By Hilton Jacksonville St Johns Town Center does not offer an airport shuttle service.

What time are check-in & check-out at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 735 reviews
Rating 8 - Good. 133 out of 735 reviews
Rating 6 - Okay. 45 out of 735 reviews
Rating 4 - Poor. 23 out of 735 reviews
Rating 2 - Terrible. 20 out of 735 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jenine

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms too small staffing was ok
Stayed 1 night in Apr 2025

10/10 Excellent

Meredith

Liked: Property conditions & facilities, room comfort

Great Hotel!

Very clean hotel and always smelled like they were cleaning! They are a minimalist hotel so for a long stay may be an issue for someone. Room was great, staff was great, pretty good breakfast options. This hotel is close to everything and walking distance to major shopping and food options. We would definitely stay here again!
Stayed 2 nights in Apr 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and cleanliness were fine, but this is also expected. The bed was horrendous. Both my wife and me had a hard time sleeping and woke up sore. At this price point I would expect a lot better.
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette was super friendly and knowledgeable about the property and the area. We really appreciated her. We stayed at 2 other hotels in the past week on our roadtrip and this stay was our favorite thanks to her hospitality.
Stayed 1 night in Mar 2025

8/10 Good

Sherri

Stayed 1 night in Mar 2025

6/10 Okay

Sandy

Stayed 1 night in Mar 2025

10/10 Excellent

Andreza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in the Area!!! Jeanette was the best when we arrived, she gave the full details of everything even before we ask. the room was clean and comfortable with everything in place that we needed. It was my birthday and I really enjoyed staying in there. thank you Tru!
Stayed 1 night in Mar 2025

10/10 Excellent

Nils

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eagles Hats and Immaculate Mats: A Tru-ly Excepti

Our stay at the Tru Hotel in Jacksonville was outstanding! The hotel’s cleanliness was absolutely immaculate, setting a high bar for our future visits. From the moment we checked in with Jeanette, who was incredibly welcoming and helpful, to our check-out with the gentleman in the Philadelphia Eagles hat (sorry I didn’t catch his name), the level of service was exceptional. Every staff member we encountered was friendly and attentive, making our stay truly enjoyable. When we’re back in Jacksonville, there’s a very good chance we’ll book here again. Thanks to everyone for making our stay so memorable!
Stayed 1 night in Mar 2025

8/10 Good

Kendra, Deridder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service of staff was excellent... but property a little too minimalist for me.
Stayed 3 nights in Mar 2025

6/10 Okay

Kathy

Stayed 1 night in Mar 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ERIN

Travelled with family
Very clean! Social area in lobby kept the kids busy … best part of the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Tetsuro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette front desk you are awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the place it was a one stop shop ! (Restaurants, shopping where all within walking distance and they had a pool , gym and a hot breakfast)
Stayed 1 night in Mar 2025

6/10 Okay

Sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the room itself. Too small. No coffee maker, microwave or closet. Beds were weird. Mattress smaller than frame, so hitting leg on corner of bed constantly. My bed did not have a corner bumper. Small amount of mildew on ceiling in bathroom. No fan in bathroom. Left fay early despite losing a nights charges. Wont go back.
Stayed 2 nights in Mar 2025

8/10 Good

dylan

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Tru by hilton in jax town center was great! I only stayed for a night, and didn’t have to go to the desk when I got in late. Only one star dinged in cleanliness cuz I found hairs in the bed and bathroom which I wasn’t a fan of. Overall very clean otherwise and a good experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay easy checkin
Stayed 1 night in Feb 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service

Nice local getaway

Terrific service. Very clean. Bed just wasn’t that comfortable and the pillows were limited. But that may just be my preference on the bed. My wife thought it was comfy
Stayed 1 night in Feb 2025

2/10 Terrible

Carson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was asleep when I arrived, I waited 20 minutes for someone to come to the desk only to be told that there was no room available for me. Staff was unable to help in any way, explaining that he did not know how to cancel reservation or process refund.
Stayed 1 night in Feb 2025