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Jaffna Heritage Hotel

4.0 star property
Family-friendly hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Jaffna Heritage Hotel

Outdoor pool, pool loungers
Reception
Double or Twin Room
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$301
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
195 Kovil Rd, Jaffna, NP, 400000
  • Place, Nallur Kandaswamy Kovil
    ‪7 min walk‬
  • Place, Sri Nagavihara International Buddhist Centre
    ‪16 min walk‬
  • Place, Jaffna Clock Tower
    ‪4 min drive‬

Room options

View all photos for Deluxe Double room

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar items

Deluxe Double room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
Minibar (some free items)
TV
Separate sitting area
Soundproofed rooms
Individually furnished
Air-conditioning
Free cots/infant beds
Dining table
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
Minibar (some free items)
TV
Separate sitting area
Soundproofed rooms
Individually furnished
Air-conditioning
Free cots/infant beds
Dining table
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
Minibar (some free items)
TV
Separate sitting area
Soundproofed rooms
Individually furnished
Air-conditioning
Free cots/infant beds
Dining table
  • Sleeps 3
  • 2 Large Twin Beds

About the area

Jaffna

A family-friendly stay in the heart of Jaffna awaits you at Jaffna Heritage Hotel. Within just a 10-minute stroll, you'll find Nallur Kandaswamy Kovil and Royal Palace Ruins. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the pool loungers along with access to bike hire and a playground. 1000 square feet (93 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Jaffna hotel include Sri Nagavihara International Buddhist Centre and Jaffna Archaeological Museum.

What's nearby

  • Nallur Kandaswamy Kovil - 7 min walk - 0.6 km
  • Sri Nagavihara International Buddhist Centre - 16 min walk - 1.4 km
  • Jaffna Vegetable Market - 4 min drive - 2.6 km
  • Jaffna Clock Tower - 4 min drive - 2.2 km
  • Jaffna Fort - 4 min drive - 2.9 km

Restaurants

  • ‪Lavin’s Vegetarian Family Restaurant - ‬4 min drive
  • ‪Gatetrees - ‬16 min walk
  • ‪Malayan Cafe - ‬4 min drive
  • ‪Akshathai - ‬20 min walk
  • ‪Jaffna Authentic Cuisine - ‬16 min walk

About this property

Jaffna Heritage Hotel

Family-friendly hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at the family-friendly Jaffna Heritage Hotel. Free self parking is available.

This 4-star Jaffna hotel is smoke free.

  • 10 guestrooms or units
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Locker space
  • Dining venue
Jaffna Heritage Hotel offers 10 accommodations with minibars (stocked with some free items) and a safe. This individually furnished accommodation has separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 for adults and USD 4 for children
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jaffna Heritage Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 6 for adults and from USD 4 for children
  • Airport shuttle fee: USD 190 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Jaffna Heritage
Jaffna Heritage Hotel Hotel
Jaffna Heritage Hotel Jaffna
Jaffna Heritage Hotel Hotel Jaffna

Frequently asked questions

What is the cancellation policy at Jaffna Heritage Hotel?

Jaffna Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jaffna Heritage Hotel?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Jaffna Heritage Hotel on 9 Nov 2025 start from NZ$301.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jaffna Heritage Hotel?

Yep, Jaffna Heritage Hotel has a free self car park.

Are there any beaches close to Jaffna Heritage Hotel?

The closest beach to Jaffna Heritage Hotel is Casuarina Beach (18.4 km).

Does Jaffna Heritage Hotel have a pool?

Jaffna Heritage Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Jaffna Heritage Hotel a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jaffna Heritage Hotel.

Is Jaffna Heritage Hotel family-friendly?

You bet! With amenities such as a playground and a corner/local shop, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Jaffna Heritage Hotel is a hit with families.

Does Jaffna Heritage Hotel serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Jaffna Heritage Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Jaffna Heritage Hotel?

Yep, you can grab a meal at Jaffna Heritage Hotel's onsite restaurant that serves vegetarian cuisine.

What time are check-in & check-out at Jaffna Heritage Hotel?

Check-in begins at noon. Check-out time is 11:00 AM.

Are pets allowed at Jaffna Heritage Hotel?

No, pets and service animals are not allowed.

Jaffna Heritage Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjeeve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ancient Nallur temple (5-min walk), this hotel has a standard essential tropical architecture and amenities. The staff were all friendly and helpful. The breakfast buffet, completely vegetarian, was very well prepared, super fresh, and appreciated by my whole family. This isn’t a hotel that’s like a western 5-star and is much simpler as well as quieter, which we appreciated.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vibisanan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and breakfast! Nice clean facilities and rooms. Only complaint if any is that there is no AC in the washroom.
Stayed 4 nights in Jul 2025

8/10 Good

Amal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

2/10 Terrible

Satha, Toronto

Disliked: Staff & service
Reserved thro expedia for a week. When call them that we were running late and checking a bit late , the guy Rajan told no longer the reservation is honoured and cancelled. So diagusting and rude was that. We flew from Far far away ie Toronto and this is so horrible and shocking .first time we ever had to face such a situation at last minute. Who will take responsible..who will straighten up this.. is exledia do something about it.. i dont want anybody go through this in their vacation time..this is for sure bring snowball effect. In your and their business..
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Caroline, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a little oasis of peace and quiet and the staff were so friendly and helpful, in particular the manager Rajan. The vegetarian Sri Lankan food served in the restaurant was delicious. The pool was a perfect way to cool off. We spent 4 days there and would have happily spent longer.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small Hotel

Nice and friendly staff. Spacious rooms and good food. Location is very convenient.
Stayed 1 night in Dec 2018

8/10 Good

Buddhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Convenient Location and friendly staff. Rooms are spacious. WiFi was poor.
Stayed 1 night in Dec 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in peaceful location

Convenient and clean hotel with comfortable beds and staff who went out of their way to help. Just one downside was that we had to ask to have the room cleaned but don't let that put you off what is a good mid-range option.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility

Stayed 1 night in Nov 2018

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and nice people.

Stayed 1 night in Nov 2018

10/10 Excellent

veronica, new zealand

Liked: Cleanliness, property conditions & facilities, room comfort
lovely stay quiet road close to best restaurant mango
Stayed 1 night in Sep 2018

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful hotel. Staff very professional and helpful Room very clean and confortable. Good breakfast and super pool. No Wi-fi in the room.
Stayed 3 nights in Feb 2019

10/10 Excellent

Sjoerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!!!

Schone grote kamers, super ligging bij de grootste tempels. Heerlijk schoon zwembad. Prima ontbijt. Goede prijs kwaliteit!
Stayed 2 nights in Aug 2018