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Best Western Mangga Dua Hotel and Residence

3.5 star property
Clothing-optional hotel with free breakfast and free local area shuttle

Photo gallery for Best Western Mangga Dua Hotel and Residence

Exterior
Lobby
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Outdoor pool
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Pool
  • Parking included
  • Gym
The current price is NZ$58
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
Jl Mangga Dua Abad No 111, Jakarta, Jakarta, 10730
  • Mangga Dua Square
    ‪6 min walk‬
  • Dunia Fantasi
    ‪3 min drive‬
  • Jakarta International Expo
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

Deluxe Room, 2 Single Beds, Non Smoking, City View

Deluxe Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Queen Beds, Refrigerator, City View

Executive Room, 2 Queen Beds, Refrigerator, City View

Executive Room, 2 Queen Beds, Refrigerator, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Bidet
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Refrigerator, City View

Executive Room, 1 King Bed, Refrigerator, City View

Executive Room, 1 King Bed, Refrigerator, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Bidet
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Bathtub

Junior Suite, 1 King Bed, Non Smoking, Bathtub

Junior Suite, 1 King Bed, Non Smoking, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Private bathroom
Bidet
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Jakarta

A family-friendly stay in the heart of Jakarta awaits you at Best Western Mangga Dua Hotel and Residence. Within a 30-minute stroll, you'll find Mangga Dua Square and Dunia Fantasi. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast. .The café, Batavia Coffee Shop, serves international cuisine. Sunda Kelapa Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and kids' swimming pool as well as access to a playground. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 3.5-property class Old Jakarta hotel, you'll be 2.8 km (1.7 mi) from Pasar Baru and 2.8 km (1.7 mi) from Jakarta International Expo.

What's nearby

  • Mangga Dua Square - 6 min walk - 0.6 km
  • Dunia Fantasi - 3 min drive - 2.2 km
  • SeaWorld Ancol - 3 min drive - 3.2 km
  • Pasar Baru - 3 min drive - 2.8 km
  • Jakarta International Expo - 4 min drive - 3.2 km

Getting around

  • Jakarta Jayakarta Station - 10 min walk
  • Pulomas LRT Station - 10 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 38 min drive

Restaurants

  • ‪Batavia Coffee Shop - ‬1 min walk
  • ‪Rumah makan Karya Minang - ‬3 min walk
  • ‪bar spa - ‬1 min walk
  • ‪cafe grazie - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Best Western Mangga Dua Hotel and Residence

Clothing-optional hotel with free breakfast and free local area shuttle
Best Western Mangga Dua Hotel and Residence offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, tour/ticket assistance, and concierge services are also featured at the family-friendly Best Western Mangga Dua Hotel and Residence. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Jakarta hotel.

  • 168 guestrooms or units
  • 23 levels
  • Conference rooms
  • Built in 2010
  • Breakfast available (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Mangga Dua Hotel and Residence offers 168 air-conditioned accommodations with a safe and free newspapers. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

Similar properties

Outdoor pool

Novotel Jakarta Mangga Dua Square Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.0 out of 5, Very good, 507 reviews
The price is NZ$99
includes taxes & fees
12 Oct - 13 Oct
Novotel Jakarta Mangga Dua Square Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Batavia Coffee Shop
  • Sunda Kelapa Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Mangga Dua Hotel and Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250000 per vehicle (return)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that clothing is optional at Best Western Mangga Dua Hotel and Residence.
  • Pool access available from 9:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Mangga Dua
Best Western Mangga
Best Western Mangga Dua
Best Western Mangga Dua Hotel
Best Western Mangga Dua Hotel Jakarta
Best Western Mangga Dua Jakarta
Hotel Best Western Mangga Dua
Hotel Mangga
Hotel Mangga Dua
Mangga Dua Hotel
Best Western Mangga Dua Hotel Residence
Best Mangga Dua Jakarta
Best Western Mangga Dua Hotel and Residence Hotel
Best Western Mangga Dua Hotel and Residence Jakarta
Best Western Mangga Dua Hotel and Residence Hotel Jakarta

Frequently asked questions

Is parking available at Best Western Mangga Dua Hotel and Residence?

Yep, Best Western Mangga Dua Hotel and Residence has a free self car park.

How much does it cost to stay at Best Western Mangga Dua Hotel and Residence?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Mangga Dua Hotel and Residence on 4 Oct 2025 start from NZ$58.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Mangga Dua Hotel and Residence?

The closest beach to Best Western Mangga Dua Hotel and Residence is San Antonio Beach PIK 2 (11 km).

Is there a spa on site at Best Western Mangga Dua Hotel and Residence?

There's no onsite spa, but this property does offer services like massages.

Does Best Western Mangga Dua Hotel and Residence have a pool?

Best Western Mangga Dua Hotel and Residence has an outdoor pool and a kids' pool. The pool is open 9:00 AM to 7:00 PM.

Is Best Western Mangga Dua Hotel and Residence family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Best Western Mangga Dua Hotel and Residence is a hit with families.

Is there a free airport shuttle available at Best Western Mangga Dua Hotel and Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Best Western Mangga Dua Hotel and Residence?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Mangga Dua Hotel and Residence?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western Mangga Dua Hotel and Residence?

No, pets and service animals are not allowed.

Reviews

Best Western Mangga Dua Hotel and Residence Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 28 out of 110 reviews
Rating 8 - Good. 52 out of 110 reviews
Rating 6 - Okay. 19 out of 110 reviews
Rating 4 - Poor. 7 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

Reviews

10/10 Excellent

Gilang

Stayed 2 nights in May 2025

10/10 Excellent

Gilang

Stayed 1 night in Apr 2025

10/10 Excellent

Mervat, upper saddle river

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued throughout my stay, always ensuring my comfort. Beyond DEDE, every staff member, from housekeeping to the breakfast team, provided one-on-one service with genuine warmth—never expecting tips, only focused on guest satisfaction. I’ve traveled extensively, but I’ve never experienced such heartfelt hospitality. If this is how Best Western Mangga Dua treats its guests, I don’t just want to visit again—I’d love to live here! Thank you, DEDE! Thank you, Best Western! Thank you, Jakarta!
Stayed 5 nights in Feb 2025

10/10 Excellent

Gilang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MANGGA DUA FEBRUARY 2024

Nice hotel in a good location in Mangga Dua. The hotel is looking a little dated but actually there was renovation work going on. The price was good and included an excellent buffet breakfast. The staff were all very helpful and incredibly friendly!
Stayed 2 nights in Feb 2024

8/10 Good

Musa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended
Stayed 5 nights in Feb 2023

6/10 Okay

Chee Seng

Business traveller
Disliked: Cleanliness, room comfort

Room dirty

Come back after couple month , the overall environment is okay , here are some disappointed point need to improve : Too long waiting for elevator , room 3011 bed sheet dirty & smelly , many small cockroach , please improve .
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was wonderful. In room TV had technical issue and was replaced quickly but there shouldn't be an issue to begin with. 110V plug in the bathroom doesn't work so I cannot use my hair straightener. Key card stopped working couple times and had to be renewed. A little bit time consuming especially when you have to go back down to the lobby from 28th floor. Wifi is quite fast and I didn't have to log back in every day which is a plus. However, everyone was friendly and we ended up extending our stay for another 3 days.
Stayed 1 night in Jun 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great atmosphere
Stayed 3 nights in Dec 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outside not so good. But inside is a lot better.

The service itself was great. Just when my brother checked out, they needed my credit card again which was a bothersome. I never had to use my credit card for checking out. Other then that, they upgrade the rooms so the rooms were huge and breakfast was great.
Stayed 2 nights in Oct 2018

8/10 Good

Tan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good service , walking distance to nearby Mangga 2 Square. In dooor swimming is good enough after a long day can relax nearby pool. Spa massage is a good experience that you must try out.
Stayed 7 nights in Jul 2018

8/10 Good

Lokesh

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2017

8/10 Good

Aldo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Room comfort

Aircond not working

the aircond in my room is not cold enough eventhough twice been service by the maintenance. The view from the room is superb...

6/10 Okay

TANG

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

The hotel was good but need improvement

I think best western mangga dua should start to renovate their room and do regulary check on the elevator. They also have to improve their breakfast menu.

10/10 Excellent

Chin Lian

Liked: Cleanliness, staff & service, room comfort
Overall is great. Very convenance to get a taxi to go everywhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Khee leng

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Lokesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Was a good stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad exp

Hotel is in ghetto area and don't need to be five star dirty

8/10 Good

BENG YUIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Room has king-sized bed and it was clean, spacious and air con was cold, we loved it! Mini fridge was super cold too. A little far in but ok if taking taxi (about 350 metres walk from Mangga Dua Square), and several roadside food stalls & eateries within short walk from the hotel. Downside - lifts are slow and stops at many levels. Will stay there again if we are in Jakarta.

8/10 Good

Shankar, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near by shopping mall and clubs

It was a good experience and nice stay near by shopping mall.

8/10 Good

François

Liked: Staff & service, room comfort

Great view, good food in an above average room

We were on the 32nd floor and the view was absolutely amazing. The bed was comfortable and the breakfast was delicious. The only disagreement we had was the room cleanliness who was not up as expected.