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Citi M Hotel

3.0 star property
Hotel in Jakarta with 24-hour front desk and restaurant

Photo gallery for Citi M Hotel

Hallway
Breakfast area
Super Deluxe | Bathroom
Check-in/check-out kiosk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$38
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Jalan Tanah Abang I No. 11, Jakarta, DKI JAKARTA, 10160
  • Place, National Monument
    ‪16 min walk‬
  • Place, Istiqlal Mosque
    ‪19 min walk‬
  • Place, Grand Indonesia
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
Laptop workspace
Air-conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
Laptop workspace
Air-conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
Laptop workspace
Air-conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Super Deluxe

Desk, laptop workspace, free WiFi

Super Deluxe

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
Laptop workspace
Air-conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Jakarta

At Citi M Hotel you'll be within just a 15-minute stroll of Merdeka Palace and National Museum of Indonesia. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Kings Cafe, serves international cuisine. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Central Jakarta hotel include Thamrin City Shopping Mall and Central Park Mall.

What's nearby

  • Merdeka Palace - 6 min walk - 0.6 km
  • National Monument - 16 min walk - 1.4 km
  • Istiqlal Mosque - 19 min walk - 1.7 km
  • Thamrin City Shopping Mall - 4 min drive - 3.9 km
  • Grand Indonesia - 4 min drive - 3.5 km

Getting around

  • Jakarta Juanda Station - 3 min drive
  • Stasiun MRT - Setiabudi - 5 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Ikan Bakar Pondok Tanada - ‬2 min walk
  • ‪Warung Bakmi Ibu Ijah - ‬2 min walk
  • ‪Es Teler Sinar Garut - Kesehatan - ‬3 min walk
  • ‪Kwetiau Goreng SKW Sederhana - ‬4 min walk
  • ‪Warteg Family - ‬3 min walk

About this property

Citi M Hotel

Hotel in Jakarta with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Citi M Hotel also features tour/ticket assistance, concierge services, and laundry facilities.
  • 68 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Lift
  • 1 conference room
  • Dining venue
Citi M Hotel offers 68 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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The price is NZ$43
includes taxes & fees
19 Nov - 20 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Restaurants on site

  • Kings Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citi M Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, debit cards and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

CITI M HOTEL JAKARTA PUSAT
CITI M JAKARTA PUSAT
CITI M HOTEL Jakarta
CITI M HOTEL
CITI M Jakarta
CITI M
Citi M Hotel Hotel
Citi M Hotel Jakarta
Citi M Hotel Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Citi M Hotel?

Citi M Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citi M Hotel?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Citi M Hotel on 22 Nov 2025 start from NZ$38.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Citi M Hotel?

The closest beach to Citi M Hotel is San Antonio Beach PIK 2 (12.3 km).

Is there a free airport shuttle available at Citi M Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Citi M Hotel?

Yep, you can grab a meal at Citi M Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Citi M Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Citi M Hotel?

No, pets and service animals are not allowed.

Citi M Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 79 reviews
Rating 8 - Good. 32 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and so friendly! Evie was especially helpful with everything that I needed. I will definitely be coming back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Warren John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to the Front Desk and F @ B Staff... always friendly and welcoming
Stayed 1 night in Jun 2025

8/10 Good

Mohamed Asif

Stayed 9 nights in Oct 2024

10/10 Excellent

Farouk

Stayed 12 nights in Oct 2024

10/10 Excellent

Marthen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good customer service, easy check in. The room was little small. Tasty food on room service menus.
Stayed 1 night in May 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient lodging in Jakarta

The hotel is very good (considering the price) facilities are basic but OK. Room a bit small but clean. 24 h food service. Well located, but immediate surroundings very poor.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a bit secluded location. But, very nice, clean and an affordable hotel to stay. The breakfast buffet was very good for which I will give them +1.
Stayed 3 nights in Dec 2018

4/10 Poor

Fatimah, Singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
After the 2nd nite, one of our rm experienced total black dirty water in the wc as well from the sprayed water. Water flow from the sink also very weak. We decided to check out and moved to another hotel as we hv another 2 more nights. Anyway to refund for tje rm with problem?
Stayed 4 nights in Nov 2018

10/10 Excellent

Nor Afida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi & staff

Lokasi agak tersorok & supir grab agak mencari di mana. Agak jauh dari rumah makan. But staff very helpful & friendly. mau kemana2, staff nya bisa pesan grab. Kamar bagus sekali, makanannya pun enak :) Selesa tinggal di sini. Wifi laju.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

The staff were courteous and the hotel clean
Stayed 7 nights in Jul 2018

8/10 Good

enny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
since this trip is for business so, it fine for the sort trip, close too the city
Stayed 2 nights in Feb 2018

6/10 Okay

Kishor

Liked: Cleanliness, staff & service, room comfort

OK, bit isolated

Location is not so good. You'll need uber to get around. Comfortable bed. Excellent Wi-Fi. Great breakfast. Lovely, helpful staff. Our special thanks to the lovely Karina, who looked after us and helped us with sightseeing advice. Room fittings remind me of supermarket shelving. Lots of watchable TV channels. Excellent. Some great movie channels. Only problem is that the bathroom is a wet room. Everything is wet when you have a shower. Overall good value for money.
Stayed 1 night in Dec 2017

6/10 Okay

Traveller, UK

Reasonable Price for a Centrally Located Hotel

The only thing to shout about this hotel is its central location. Front desk staff weren't friendly. room was very small, shower was above the toilet seat. We had wanted a centrally located hotel at a reasonable price, but didn't expect the standard to be quite so low. Our window overlook a wall.
Stayed 2 nights in Oct 2017

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

USA

Great location and friendly staff. Amazing food with 24 hour kitchen. Would stay here again the next time I am Jakarta. Couldn't ask for better hotel because the staff was very helpful making it easy for us to navigate the area and the city. Highly recommend this hotel.
Stayed 3 nights in Nov 2017

6/10 Okay

Vicki

Disliked: Cleanliness, staff & service, room comfort

Just ok

Just ok; desk manager that checked us in was so cranky; Two different ladies worked day shift and were very pleasant and helpful. Breakfast had few western choices; no fruit, coffee good. Beds were hard, room very bare, WiFi pretty good, shower is part of whole bath area so everything gets wet; this is common I think in a lot of Asian hotels. Location is ok, not great.
Stayed 2 nights in Oct 2017

10/10 Excellent

Awad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SERVICE LIKE 4 STARS HOTEL

STAFFS WERE WARM AND FRIENDLY

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to Gambir train station, breakfast buffet was good; a lot of selections. The place was clean, and staff were courteous. Over all, it was a good place to stay.
Stayed 2 nights in Jun 2017

10/10 Excellent

Gianfranco

Liked: Staff & service, property conditions & facilities, room comfort

Personal service fantastic!

Impressed with the personal service of the staff at front desk, at breakfast room.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Nice hotel, near to MONAS, near to city

Hotel near to monas, have public transport to city or another places. Super friendly and very helped staff.

8/10 Good

Andrew , Toronto, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel with excellent breakfast

The best part of this hotel is the excellent buffet breakfast! Lots of selection of Indonesian and Western food. They also have free shuttles to various places, like the textile market and Gambir station. Otherwise, the room was standard and not very remarkable, but comfortable. Unfortunately, our A/C unit stopped working the second night, but we were only there for two nights so we didn't bother complaining.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Luckily there are still much room for improvement.

The service at the front desk was excellent and the staff are all very helpful. However to stay competitive in the Jakarta hotel market, the hotel needs upgrade and overall renovation as the room was a bit old & decoration was out dated. Ant was found in the room and dining table at the restaurant as well. This is the first hotel I stays that provide towel in dark colour. We don't know if they are clean or safe to use as you can't tell when the towel is in dark colour. I can't comment much on the location but I have 2 taxi trips to hotel and one of the Blue Bird taxi Driver is unaware of the hotel and has problem finding it even with me showing him the name card of the hotel. It is more like a budget hotel for couple and with the same price you can definitely find better hotel in this city.

8/10 Good

Cait, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel close to the National Monument

The staff was excellent. I am an English speaker, and I had no difficulties communicating with the staff. They answered all my questions and needs. They ordered a taxi for me, kept our luggage in a storage room after we checked out, and the complimentary breakfast and coffee were delightful. The room was very comfortable, easily climate controlled, and the wi-fi worked without a hitch. The only thing we noticed were some very small ants in the room, but they were few and were not a problem.

8/10 Good

Qila, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is good and comfort, but the towel have one of some smell of ciggarates.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Well located hotel, staff were great, food good except for last night when it was under cooked.