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5.0 out of 5

"Beautiful hotel, but the staff is what really makes this hotel special. " More

By a verified traveller on Thu 27 Sep 2018

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Hotel Description

A luxury stay in Jakarta awaits you at Four Seasons Hotel Jakarta. Within a 30-minute stroll, you'll find Pacific Place and Indonesia Stock Exchange. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include facials and mani/pedis. The restaurant, Palm Court, is open for breakfast, lunch, and dinner. Nautilus Bar is the hotel's own cocktail bar. Enjoy the 24-hour gym, kids' swimming pool, free pool cabanas, and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 5-star East Kuningan hotel include ASHTA District 8 and Balai Sidang Jakarta Convention Center.

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$328* Per night/room 14 Apr. - 15 Apr.

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking (Ambassador)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 2 Queen Beds, Bathtub, City View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Four Seasons Hotel Jakarta ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Hotel Jakarta

Everyone (1)
5 out of 5
Beautiful hotel, but the staff is what really makes this hotel special.

Posted by on 27 Sep. 2018

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Comment from Hotel Management

29 Sep. 2018 by CP

Dear Valued Guest, Thank you for taking your time to give us feedback. Your appreciation towards our services and staff means a lot to us. We hope to be able to welcome you back in the future. Warm Regards, Christian Poda General Manager Four Seasons Hotel Jakarta

Property Features

Four Seasons Hotel Jakarta offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A children's pool, spa services, and a library are also featured at the luxury Four Seasons Hotel Jakarta. Free self parking is available. Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 1 building
  • 125 guestrooms or units
  • 19 levels
  • Built in 2016
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: BNI City Station (5.1 km / 3.2 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Four Seasons Hotel Jakarta offers 125 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Palm Court - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Alto Restaurant & Bar - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Nautilus Bar - Onsite cocktail bar. Open select days.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Facial treatments
  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 800000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Four Seasons Hotel Jakarta

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 375000 for adults and IDR 187500 for children
  • Valet parking fee: IDR 200000 per day (in/out privileges)
  • Rollaway bed fee: IDR 800000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Jakarta
  • Four Seasons Jakarta Jakarta
  • Four Seasons Hotel Jakarta Hotel
  • Four Seasons Hotel Jakarta Jakarta
  • Four Seasons Hotel Jakarta Hotel Jakarta

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.