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Hotel Indonesia Kempinski Jakarta

5.0 star property
Luxury hotel connected to a shopping centre in Jakarta with 6 restaurants

Photo gallery for Hotel Indonesia Kempinski Jakarta

City view
Ballroom
Exterior
Rooftop terrace
Executive Room (Executive Grand Deluxe Room King) | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa
The current price is NZ$278
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Jl. MH Thamrin 1, Jakarta, Jakarta, 10310
  • Grand Indonesia
    ‪1 min walk‬
  • Bundaran HI
    ‪2 min walk‬
  • Thamrin City Shopping Mall
    ‪10 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Grand Twin Room (Grand Deluxe Room Twin)

1 bedroom, premium bedding, pillow-top beds, free minibar

Grand Twin Room (Grand Deluxe Room Twin)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room (Executive Grand Deluxe Balcony)

Executive Room (Executive Grand Deluxe Balcony)

Executive Room (Executive Grand Deluxe Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe King)

Deluxe Room (Deluxe King)

Deluxe Room (Deluxe King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room (Grand Deluxe King Bundaran HI View)

1 bedroom, premium bedding, pillow-top beds, free minibar

Grand Room (Grand Deluxe King Bundaran HI View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Salon Suite)

Suite (Salon Suite) | City view

Suite (Salon Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Grand Deluxe King)

1 bedroom, premium bedding, pillow-top beds, free minibar

Grand Room (Grand Deluxe King)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe King Bundaran HI View)

Deluxe Room (Deluxe King Bundaran HI View)

Deluxe Room (Deluxe King Bundaran HI View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room (Grand Deluxe Twin Bundaran HI View)

City view

Grand Room (Grand Deluxe Twin Bundaran HI View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room (Grand Deluxe King Corner)

1 bedroom, premium bedding, pillow-top beds, free minibar

Grand Room (Grand Deluxe King Corner)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room (Executive Grand Deluxe Room King)

Executive Room (Executive Grand Deluxe Room King) | City view

Executive Room (Executive Grand Deluxe Room King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room (Executive Grand Deluxe Room Twin)

Executive Twin Room (Executive Grand Deluxe Room Twin)

Executive Twin Room (Executive Grand Deluxe Room Twin)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Jakarta

Hotel Indonesia Kempinski Jakarta puts you in the heart of Jakarta, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Grand Indonesia and Thamrin City Shopping Mall. Highlights at this luxury hotel include 6 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Kempinski The Spa can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Signatures, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, free kids' club, gym and Hot tub. 29063 square feet (2700 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 5-property class Central Jakarta hotel include Gelora Bung Karno Stadium and Central Park Mall.

What's nearby

  • Grand Indonesia - 1 min walk - 0.0 km
  • Bundaran HI - 2 min walk - 0.2 km
  • Plaza Indonesia - 3 min walk - 0.3 km
  • Thamrin City Shopping Mall - 10 min walk - 0.8 km
  • Gelora Bung Karno Stadium - 5 min drive - 4.0 km

Getting around

  • Bundaran HI MRT Station - 6 min walk
  • Jakarta Sudirman Station - 10 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Union Deli - ‬4 min walk
  • ‪Signatures Restaurant - ‬1 min walk
  • ‪Nomz Kitchen & Pastry - ‬1 min walk
  • ‪SOCIAL HOUSE - ‬2 min walk
  • ‪KOI Café - ‬5 min walk

About this property

Hotel Indonesia Kempinski Jakarta

Luxury hotel connected to a shopping centre in Jakarta with 6 restaurants
Hotel Indonesia Kempinski Jakarta offers its guests a full-service spa, an outdoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 29063 square feet (2700 square metres) and includes a conference centre. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Hotel Indonesia Kempinski Jakarta. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 289 guestrooms or units
  • 15 levels
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 29063 sq ft of conference space
  • 2700 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Hotel Indonesia Kempinski Jakarta offers 289 air-conditioned accommodations with free minibar items and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Kempinski The Spa has 10 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (IDR 150,000 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: IDR 423,500 for adults and IDR 211,750 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kempi Deli
  • Nirwana
  • OKU
  • Paulaner Brauhaus
  • Signatures

Things to do

  • Bicycle storage
  • Free children's club
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (29,063 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lift (89 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Indonesia Kempinski Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 900000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 423500 for adults and from IDR 211750 for children
  • Self-parking fee: IDR 150000 per night
  • Rollaway bed fee: IDR 900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Indonesia Kempinski Jakarta
Hotel Jakarta Indonesia
Hotel Kempinski Jakarta Indonesia
Indonesia Kempinski Jakarta
Jakarta Indonesia Hotel
Kempinski Hotel Jakarta Indonesia
Hotel Indonesia Kempinski
Indonesia Kempinski
Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta Hotel
Hotel Indonesia Kempinski Jakarta Jakarta
Hotel Indonesia Kempinski Jakarta Hotel Jakarta

Frequently asked questions

Is parking available at Hotel Indonesia Kempinski Jakarta?

Yep, Hotel Indonesia Kempinski Jakarta has a self car park for IDR 150000 per night.

How much does it cost to stay at Hotel Indonesia Kempinski Jakarta?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Indonesia Kempinski Jakarta on 24 Aug 2025 start from NZ$278.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Indonesia Kempinski Jakarta?

The closest beach to Hotel Indonesia Kempinski Jakarta is San Antonio Beach PIK 2 (14.7 km).

Is there a spa on site at Hotel Indonesia Kempinski Jakarta?

Yep, Kempinski The Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Indonesia Kempinski Jakarta have a pool?

Hotel Indonesia Kempinski Jakarta has a pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hotel Indonesia Kempinski Jakarta?

Hotel Indonesia Kempinski Jakarta features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hotel Indonesia Kempinski Jakarta a romantic place to stay?

1 hot tub and couples dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Indonesia Kempinski Jakarta.

Is Hotel Indonesia Kempinski Jakarta family-friendly?

You bet! With amenities such as a free children's club, supervised childcare and a playground, it's no surprise that Hotel Indonesia Kempinski Jakarta is a hit with families.

Are there hot tubs in the rooms at Hotel Indonesia Kempinski Jakarta?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Indonesia Kempinski Jakarta serve breakfast?

You bet, buffet breakfast is on offer daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Indonesia Kempinski Jakarta?

No, Hotel Indonesia Kempinski Jakarta does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indonesia Kempinski Jakarta?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indonesia Kempinski Jakarta?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indonesia Kempinski Jakarta?

No, pets and service animals are not allowed.

Hotel Indonesia Kempinski Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 352 out of 496 reviews
Rating 8 - Good. 105 out of 496 reviews
Rating 6 - Okay. 19 out of 496 reviews
Rating 4 - Poor. 13 out of 496 reviews
Rating 2 - Terrible. 7 out of 496 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Eggs over easy

Have been saying here more than 10 times. This time is the worst experience. I won’t list the others. Just simple thing, for the past 3 days, I asked for Eggs over easy. The chefs can’t differentiate between sunny side up vs eggs over easy. Don't believe me, the management should please go try yourself.
Stayed 3 nights in May 2025

10/10 Excellent

Boon Chit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and beside mall
Stayed 2 nights in May 2025

10/10 Excellent

Ramin, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great here. Except the Japanese restaurant OKU, in the lobby. The Toro Sashimi we had was courageously speaking, the worst we ever had. My wagu dish actually tasted bad and was slimy!! The Eal was stinky and badly done with a very poor presentation. The service was even worse. Although there was only two more people in the entire restaurant besides us, we had to ask for Service to remove our plates to get new cutlery, drinks etc., etc. continuously. Very bad experience all together at the OKU. Will never put foot there. When we asked who the Chef was the waiter told us there’s two chef, which this answer by itself is another problem. He didn’t know the name!!
Stayed 12 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

PETER

Stayed 2 nights in Mar 2025

10/10 Excellent

Rina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and very friendly staffs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rina

Stayed 2 nights in Mar 2025

10/10 Excellent

Chee Fui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Chotik

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated and the strange layout of the lobby area
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy Gunardi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Adam, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing stay! Highly recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home.

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with great view
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True 5-Star Experience

I thoroughly enjoyed my stay at the Kempinski. I love that it's connected to Grand Indonesia from the hotel lobby. Breakfast spread was tremendous, service was top notch. The tub in the room might be the biggest I have ever seen! I am definitely planning to do a staycation here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mazen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near a big Mall but so other hotels.
Stayed 1 night in Feb 2025

10/10 Excellent

Pinhowinata

Stayed 1 night in Feb 2025

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel worth the stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jakarta Trip

Great trip
Stayed 3 nights in Jan 2025

6/10 Okay

Chin Chin

Business traveller

Service can be better

Service can be better. I called for help with luggages twice but no one came. I had to bring down my luggages on my own which is a slight struggle. Staff at breakfast restaurant not as attentive. Asked for tea but they served to wrong table. The guest at other table got my tea instead of his coffee. Waiter took the tea and passed to me which to me is not hygiene as I’m not sure if it’s been drunk so I had to request for another tea. Then waiters are not sure if guests have left or went to get more food and they let new guests sit on table that the previous guests are still using as they went to get more food. It’s not very systematic from my opinion for a 5 star hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Nanang

Stayed 1 night in Dec 2024

10/10 Excellent

Juliaty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Love this hotel so much
Stayed 2 nights in Oct 2024