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4.0 out of 5

"Great hotel located at South of Jakarta, very close to Pondok Indah Mall shopping Centre. " More

By a verified traveller on Thu 27 Apr 2017

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Hotel Description

A family-friendly stay in Jakarta awaits you at Hotel Kristal. You'll be 3.2 km (2 mi) from Pondok Indah Mall and 5.1 km (3.1 mi) from Blok M Square. Highlights at this hotel include 2 bars/lounges, a full-service spa, and a restaurant.

A day of pampering at Life Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, The Kafe, serves international cuisine and is open for breakfast, lunch, and dinner. Satu Lagi Bar is the hotel's own sports bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, gym, outdoor tennis court, and sauna. Business amenities include 21 meeting rooms, a conference center, and a business center. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of airport pick-up service.

Sights within a 10-minute drive of this 4-star Cilandak hotel include Ragunan Zoo and Kidzania.

Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$65* Per night/room 21 Apr. - 22 Apr.

Superior Suite, 2 Bedrooms (With Breakfast)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Deluxe Double Room, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 3 Bedrooms (With Breakfast)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Two Bedroom Deluxe

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Suite, 3 Bedrooms (Room Only)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Hotel Kristal ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Kristal

Everyone (3)
4 out of 5

Great hotel close to Pondok Indah Mall.

Great hotel located at South of Jakarta, very close to Pondok Indah Mall shopping Centre.

Posted by , from Sydney on 27 Apr. 2017

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4 out of 5

Nice Motel in South Jakarta

Pros: location and staff
Cons: it is all brilliant
I have stayed in the Kristal several times, and it is always comfortable and the staff are so helpful, there are shops nearby for supplies and the restaurants within the complex are brilliant

Posted by , from Melbourne Australia on 10 Aug. 2016

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Comment from Hotel Management

2 Sep. 2016 by Guest Relation Manager

Thank you for your review of the Hotel Kristal. We look forward to welcoming you back at Hotel Kristal in future

4 out of 5

Nice and quiet place to stay, good for the busines

Pros: Central to all of the places I needed to attend for work
Location: There is a HERO store just outside the gates and this made grocery shopping easy, there are also many food stores within walking distance
The staff were quite welcoming, and the rooms were large enough and extremely clean, the restaurants and bars were quite nice and food and service was second to none.

Posted by , from Victoria Australia on 2 May 2016

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Comment from Hotel Management

2 Sep. 2016 by Guest Relation Manager

Thank you for your positive review and am extremely pleased with your comments about our service and staff. We look forward to welcoming you back to the Hotel Kristal upon your next stay with us.

About the Hotel Kristal - CHSE Certified

Location Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430

Property Features

Hotel Kristal offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and 21 meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Hotel Kristal. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Jakarta hotel.

  • 328 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1992
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Pondok Betung Station (5.6 km / 3.5 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Hotel Kristal offers 328 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate dining areas. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Dining room
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

The Kafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Satu Lagi Bar - This sports bar specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.

The Deli - This coffee shop specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 15

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Kristal

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kristal Jakarta
  • Hotel Kristal
  • Kristal Jakarta
  • Kristal Hotel Jakarta

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.