See all properties
Save

InterContinental Jakarta Pondok Indah by IHG

5.0 star property

Photo gallery for InterContinental Jakarta Pondok Indah by IHG

Interior
Property amenity
Outdoor pool, open 6:00 AM to 9:00 AM, pool cabanas (surcharge)
Point of interest
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$276
includes taxes & fees
27 Apr - 28 Apr

Explore the area

View map
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310
  • Place, Pondok Indah Golf and Country Club
    ‪14 min walk‬
  • Place, Pondok Indah Water Park
    ‪14 min walk‬
  • Place, Pondok Indah Mall
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed (Ambassador)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Ambassador)

  • City view
  • 136 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Room amenity

Premium Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Club lounge access (High Floor)

  • City view
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed (High Floor)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Room amenity

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Single Beds, Club lounge access

  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (High Floor)

Room amenity

Classic Room, 2 Single Beds (High Floor)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Club lounge access

  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • 202 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

Classic Room, 1 King Bed, Balcony

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Corner

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Room amenity

Classic Room, 2 Single Beds

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Premium Room, 1 King Bed, Club lounge access (Top Floor)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Club lounge access (Top Floor)

  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed, Club lounge access (Top Floor)

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas

DoubleTree by Hilton Jakarta Bintaro Jaya

Pondok Aren
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 56 reviews
The price is NZ$126
includes taxes & fees
5 Apr - 6 Apr
DoubleTree by Hilton Jakarta Bintaro Jaya

About the area

Jakarta

InterContinental Jakarta Pondok Indah by IHG places you in the centre of Jakarta, connected to the convention centre and within a 30-minute stroll of Pondok Indah Mall and Pondok Indah Golf and Country Club. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include Thai massages and sports massages along with detox wraps, body wraps and aromatherapy. The restaurant, Sugar and Spice, serves international cuisine. The Lounge is the hotel's own bar. Enjoy the 4 hot tubs, water park and outdoor swimming pool plus access to aerobics classes. 18471 square feet (1716 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a lazy river. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Pondok Pinang hotel include Gelora Bung Karno Stadium and Taman Mini Indonesia Indah.

What's nearby

  • Pondok Indah Golf and Country Club - 14 min walk - 1.2 km
  • Pondok Indah Water Park - 14 min walk - 1.3 km
  • Pondok Indah Mall - 16 min walk - 1.4 km
  • Poins Mall - 4 min drive - 2.2 km
  • South Quarter - 4 min drive - 2.5 km

Getting around

  • Lebak Bulus Grab Station - 3 min drive
  • Jakarta Kebayoran Station - 5 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 48 min drive

Restaurants

  • ‪Gandy's Steak @ Apartemen Golf Pondok Indah - ‬9 min walk
  • ‪sandwich at Foodhall PIM2 - ‬6 min walk
  • ‪Simetri Coffee Roasters Pondok Indah - ‬10 min walk
  • ‪Excelso Coffee Street Gallery Pondok Indah Mall - ‬11 min walk
  • ‪Gorengan Pondok Indah - ‬14 min walk

About this property

InterContinental Jakarta Pondok Indah by IHG

InterContinental Jakarta Pondok Indah by IHG offers its guests a full-service spa, a water park (surcharge), and 4 hot tubs. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 18471 square feet (1716 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a health club are also featured at the luxury InterContinental Jakarta Pondok Indah by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Jakarta hotel is smoke free.

  • 1 building
  • 311 guestrooms or units
  • 22 levels
  • 3 dining venues
  • 2 bars or lounges
  • 18471 sq ft of conference space
  • 1716 sq. m of conference space
  • Built in 2018
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
InterContinental Jakarta Pondok Indah by IHG offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Lobby
Sheraton Grand Jakarta Gandaria City Hotel
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 303 reviews
The price is NZ$259
includes taxes & fees
3 Apr - 4 Apr
Sheraton Grand Jakarta Gandaria City Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 150,000 per day)
  • Extended parking on site (USD 60,000 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 338,800 for adults and USD 169,392 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sugar and Spice
  • The Lounge

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Lazy river
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,471 square foot of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Guest room or club lounge]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Jakarta Pondok Indah by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 338800 for adults and from USD 169392 for children
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Up to 6 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah by IHG Hotel
InterContinental Jakarta Pondok Indah an IHG Hotel
InterContinental Jakarta Pondok Indah by IHG Jakarta
InterContinental Jakarta Pondok Indah by IHG Hotel Jakarta

Frequently asked questions

What is the cancellation policy at InterContinental Jakarta Pondok Indah by IHG?

InterContinental Jakarta Pondok Indah by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Jakarta Pondok Indah by IHG?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at InterContinental Jakarta Pondok Indah by IHG on 27 Apr 2026 start from NZ$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Jakarta Pondok Indah by IHG?

Yep, InterContinental Jakarta Pondok Indah by IHG has a free self car park. Additionally there is valet parking for USD 150000 per day. Onsite parking is limited.

Is there a spa on site at InterContinental Jakarta Pondok Indah by IHG?

Yep, there is an onsite spa at InterContinental Jakarta Pondok Indah by IHG. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does InterContinental Jakarta Pondok Indah by IHG have a pool?

InterContinental Jakarta Pondok Indah by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to 9:00 AM.

Does InterContinental Jakarta Pondok Indah by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at InterContinental Jakarta Pondok Indah by IHG?

InterContinental Jakarta Pondok Indah by IHG features 4 hot tubs, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes InterContinental Jakarta Pondok Indah by IHG a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Jakarta Pondok Indah by IHG.

Is InterContinental Jakarta Pondok Indah by IHG family-friendly?

You bet! With amenities such as a children's pool, a playground and a water park, it's no surprise that InterContinental Jakarta Pondok Indah by IHG is a hit with families.

Are there hot tubs in the rooms at InterContinental Jakarta Pondok Indah by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Jakarta Pondok Indah by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Jakarta Pondok Indah by IHG?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at InterContinental Jakarta Pondok Indah by IHG?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Jakarta Pondok Indah by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Jakarta Pondok Indah by IHG?

No, pets and service animals are not allowed.

InterContinental Jakarta Pondok Indah by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 180 out of 215 reviews
Rating 8 - Good. 24 out of 215 reviews
Rating 6 - Okay. 10 out of 215 reviews
Rating 4 - Poor. 0 out of 215 reviews
Rating 2 - Terrible. 1 out of 215 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam, New York

Stayed 1 night in Dec 2025

10/10 Excellent

Pradeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service for staff and Duty mamage Mr Suleman
Stayed 5 nights in Dec 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good a lot of variety foods and staff so friendly!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Stayed 5 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The customer service at checkin was exceptional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jing Xian Desmond

Stayed 2 nights in Nov 2025

10/10 Excellent

Prut

Stayed 2 nights in Oct 2025

10/10 Excellent

Imran

Stayed 3 nights in Oct 2025

10/10 Excellent

Zaki

Staff was amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, room comfort
Clean room, great breakfast, super helpful Concierge
Stayed 4 nights in Oct 2025

10/10 Excellent

Pac

Stayed 3 nights in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the quality of this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2025

6/10 Okay

Alex

Stayed 4 nights in Jul 2025

10/10 Excellent

Monty, san francisco

Liked: Cleanliness, amenities, property conditions & facilities
Newly built hotel, like many hotels in Jakarta it is linked to a Mall. The area is away from the popular business center, it is a hour away with the traffic.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aliyakim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff
Stayed 1 night in Jun 2025

8/10 Good

Min Chul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access the shopping center
Stayed 2 nights in May 2025

10/10 Excellent

Laelatullisa

Travelled with partner
Liked: Cleanliness, amenities
This hotel is very nice and luxurious with all the staff being responsive and very helpful.
Stayed 2 nights in May 2025

6/10 Okay

YATRA

Stayed 2 nights in May 2025

10/10 Excellent

PAUL ANTHONY

Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located right in the famous South Jakarta city central and inside one of the biggest malls there (Pondok Indah Mall). It was so easy to do some shopping (or window shopping) and find great food selections. Not to mention, the hotel staff were excellent. They were so friendly and helpful, and they even prepared to go breakfast for us before we took off to the airport for Bali. It’s just the epitome of excellent hospitality and customer service. Thank you to the entire Intercontinental Pondok Indah hotel staff for giving us such memorable and wonderful stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Martha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and hospitality were excellent! Since the hotel was also connected to the mall, it was easy for us to find dining options and shopping.
Stayed 1 night in Mar 2025