Mandarin Oriental, Jakarta (Jakarta, IDN): Reviews & Deals from NZ$273

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Luxury hotel with 2 restaurants and full-service spa

Where to?

Dates

May 2025

June 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Parking included
Spa
Room service

includes taxes & fees

24 May - 25 May

Explore the area

Jalan MH Thamrin, Jakarta, Jakarta, 10310

Grand Indonesia
‪5 min walk‬
Thamrin City Shopping Mall
‪10 min walk‬
National Monument
‪4 min drive‬
Jakarta (CGK-Soekarno-Hatta Intl.)
‪43 min drive‬

Room options

Deluxe Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

Blackout curtains

47 sq m
City view
Sleeps 4
1 King Bed

Room, Connecting Rooms (Monument View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

Blackout curtains

94 sq m
Sleeps 4
1 King Bed and 2 Single Beds

Suite, 2 Bedrooms (Urban)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

111 sq m
City view
Sleeps 4
1 King Bed and 2 Single Beds

Deluxe Room, Connecting Rooms

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

Blackout curtains

94 sq m
City view
Sleeps 4
1 King Bed and 2 Single Beds

Room, 1 King Bed (Monument View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

Blackout curtains

47 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed (Urban)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

64 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

Blackout curtains

47 sq m
City view
Sleeps 4
2 Single Beds

Deluxe Club Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

47 sq m
City view
Sleeps 4
1 King Bed

Suite, 1 King Bed (Urban, Monument View)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

64 sq m
City view
Sleeps 4
1 King Bed

Club Room, 1 King Bed (Monument View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

47 sq m
Sleeps 4
1 King Bed

Club Suite, 1 King Bed (Urban)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Mini-fridge

LCD TV

64 sq m
City view
Sleeps 4
1 King Bed

Club Suite, 1 King Bed (Urban, Monument View)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Mini-fridge

LCD TV

64 sq m
City view
Sleeps 4
1 King Bed

Club Suite, 2 Single Beds (Urban, Monument View)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Mini-fridge

LCD TV

64 sq m
City view
Sleeps 4
2 Single Beds

Oriental Suite, Suite

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Executive Lounge

Free cots/infant beds

95 sq m
City view
Sleeps 4
1 King Bed

Mandarin, Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Executive Lounge

200 sq m
City view
Sleeps 4
1 King Bed

Twin Room (Monument View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

LCD TV

Pillow menu

Blackout curtains

47 sq m
City view
Sleeps 4
2 Single Beds

Mandarin Suite

Sleeps 3
1 King Bed

Oriental Suite

Sleeps 3
1 King Bed

Urban Two-Bedroom Suite

Sleeps 4
1 King Bed and 2 Single Beds

Monument View Room King

Sleeps 3
1 King Bed

Urban Club Suite Monument View Twin

Sleeps 2
1 Single Sofa Bed and 2 Single Beds

Urban Club Suite King

Sleeps 2
1 Single Sofa Bed and 1 King Bed

Urban Suite King

Sleeps 2
1 Single Sofa Bed and 1 King Bed

Urban Club Suite Monument View King

Sleeps 2
1 King Bed

Monument View Club Room King

Sleeps 2
1 King Bed

Monument View Connecting Room

Sleeps 4
1 King Bed and 2 Single Beds

Deluxe King Room

Sleeps 2
1 Single Sofa Bed and 1 King Bed

Deluxe Club King Room

Sleeps 2
1 King Bed

Deluxe Twin Room

Sleeps 2
1 Single Sofa Bed and 2 Single Beds

Urban Suite Monument View

Sleeps 2
1 King Bed and 1 Single Sofa Bed

Deluxe Connecting Room

Sleeps 4
1 King Bed and 2 Single Beds

Monument View Room Twin

Sleeps 2
2 Single Beds

About the area

Jakarta

A luxury stay in the heart of Jakarta awaits you at Mandarin Oriental, Jakarta. Within just a 10-minute stroll, you'll find Grand Indonesia and Thamrin City Shopping Mall. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps and reflexology. The fine-dining restaurant, Lyon, serves French cuisine and is open for brunch, lunch and dinner. MO Bar is the hotel's own bar. Enjoy the nightclub, gym, sauna and pool loungers. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Central Jakarta hotel, you'll be 2.7 km (1.7 mi) from National Monument and 3.6 km (2.2 mi) from Pasar Baru.

What's nearby

Bundaran HI - 1 min walk - 0.1 km
Plaza Indonesia - 5 min walk - 0.4 km
Grand Indonesia - 5 min walk - 0.5 km
Thamrin City Shopping Mall - 10 min walk - 0.9 km
National Monument - 4 min drive - 3.4 km

Getting around

Bundaran HI MRT Station - 6 min walk
Jakarta Sudirman Station - 10 min walk
Jakarta (CGK-Soekarno-Hatta Intl.) - 43 min drive

Restaurants

‪Osteria GIA - ‬3 min walk
‪Hai Di Lao - ‬3 min walk
‪Seribu Rasa - ‬3 min walk
‪Paulaner Brauhaus - ‬3 min walk
‪Social House - ‬3 min walk

About this property

Mandarin Oriental, Jakarta

Luxury hotel with 2 restaurants and full-service spa

Mandarin Oriental, Jakarta offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A nightclub, a sauna, and spa services are also featured at the luxury Mandarin Oriental, Jakarta. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

1 building

272 guestrooms or units

26 levels

2 dining venues

Conference rooms

Nightclub

Deli

Poolside lounge chairs

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Terrace

Garden

Gift shop

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Bar by the pool

Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body wraps. A variety of treatment therapies are provided, including reflexology.

Languages

English, Indonesian

Similar properties

Pool
Spa
Kids pool
Parking included

includes taxes & fees

29 May - 30 May

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free secured self parking on site

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Cinnamon
Li Feng
Lyon
MO Bar

Things to do

Fitness classes
Full-service spa
Health club
Nightclub
Outdoor pool
Sauna
Steam room

Family friendly

Baby bath
Free cot
Highchair
Laundry facilities
Mini-fridge
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business centre
Computer station
Conference space
Meeting rooms

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

3 treatment rooms
Body wraps
Couples treatment rooms
Deep-tissue massages
Hot stone massages
In-room massages
Reflexology
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Handrails in stairways
High-pile carpet in room
Lever door handles
Lift (200 centimetre wide door)
Magnifying mirror
Pool access ramp on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
26 floors
Ballroom
Banquet hall
Designated smoking areas
Reception hall

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Children's robes
Children's slippers
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch LCD TV with premium cable channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Mini-fridge
Minibar
Tea bags/instant coffee

Air conditioning
Composting
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Mandarin Oriental, Jakarta

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 60.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 24 for adults and from USD 12 for children
Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Jakarta Mandarin Oriental

Mandarin Oriental Hotel Jakarta

Mandarin Oriental Jakarta

Mandarin Oriental Jakarta Hotel

Mandarin Jakarta

Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental Jakarta

Mandarin Oriental, Jakarta Hotel

Mandarin Oriental, Jakarta Jakarta

Mandarin Oriental, Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Mandarin Oriental, Jakarta?

Mandarin Oriental, Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental, Jakarta?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Jakarta on 24 May 2025 start from NZ$272.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental, Jakarta?

Yep, Mandarin Oriental, Jakarta has a free self car park.

Are there any beaches close to Mandarin Oriental, Jakarta?

The closest beach to Mandarin Oriental, Jakarta is San Antonio Beach PIK 2 (14.8 km).

Is there a spa on site at Mandarin Oriental, Jakarta?

Yep, there is an onsite spa at Mandarin Oriental, Jakarta. You'll enjoy heaps of services like body wraps and Swedish massages.

Does Mandarin Oriental, Jakarta have a pool?

Mandarin Oriental, Jakarta has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Mandarin Oriental, Jakarta?

Mandarin Oriental, Jakarta features a full-service spa, a nightclub and a health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Mandarin Oriental, Jakarta a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mandarin Oriental, Jakarta.

Is Mandarin Oriental, Jakarta family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and baby baths in the guestrooms, it's no surprise that Mandarin Oriental, Jakarta is a hit with families.

Are there hot tubs in the rooms at Mandarin Oriental, Jakarta?

No, but there are deep-soaking baths in the guestrooms.

Does Mandarin Oriental, Jakarta serve breakfast?

Sure does, buffet brekkie is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mandarin Oriental, Jakarta?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mandarin Oriental, Jakarta?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental, Jakarta?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental, Jakarta?

No, pets and service animals are not allowed.

Mandarin Oriental, Jakarta Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Bassam

Travelled with family

12 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

10/10 Excellent

Gary, Las Vegas

7 Feb 2025

Stayed 1 night in Feb 2025

2/10 Terrible

kitajima

7 Feb 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, room comfort

Bug bite

I stayed at Mandarine Oriental on 4th to 6th on Feb, got a lot if bugs bite likely mite. I'm going to stay again there next week from 11th to 13th. Same thing can't happen again, so please prepare the cleaned room!

Stayed 2 nights in Feb 2025

10/10 Excellent

Kazuhiro

Travelled with family

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Jorge, North Lauderdale

Business traveller

1 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 3 nights in Jan 2025

10/10 Excellent

Elisa

Travelled with family

23 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Roslyn

Travelled with partner

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location as well as great hotel

Stayed 5 nights in Jan 2025

10/10 Excellent

Marco

Travelled with group

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was extremely helpful at all stages, really loved our stay here. Good location in between old town and airport - so good for short stay in Jakarta.

Stayed 1 night in Dec 2024

10/10 Excellent

Kamies

Travelled with group

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was outstanding the property was very clean. We love the amenities and everything about the place.

Stayed 1 night in Jan 2025

10/10 Excellent

Kamies

Travelled with group

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was outstanding the property was very clean. We felt very safe. We love everything about the property.

Stayed 2 nights in Jan 2025

10/10 Excellent

louis, Chicago

Travelled with partner

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was very convenient and the hotel staff was friendly and knowledgeable. I will stay there again if I return to the city.

Stayed 3 nights in Jan 2025

10/10 Excellent

George

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is simply a proper 5star hotel. Everything in this hotel is of very high standards.

Stayed 3 nights in Jan 2025

10/10 Excellent

Yong

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Evan

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice facilities, very gracious staff, good location in Central Jakarta, near public transport, a big mall, government buildings.

Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Amazing service and, while the building is a bit dated, it’s still exceptionally maintained. Some tangible positives include how quiet the rooms are (despite being on a major road), the staff friendliness and thoughtfulness.

Stayed 4 nights in Dec 2024

10/10 Excellent

luc, hollywwod

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Service and lodging!

Stayed 7 nights in Dec 2024

10/10 Excellent

Chee

28 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

luc, hollywwod

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

2/10 Terrible

Subodhkumar

17 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay in Jakarta

The food was worst, service was worst. People at front desk and con·cierge are really good but horrible food, and no maintenance at hotel at all. Don’t recommend to stay here at all

Stayed 1 night in Dec 2024

10/10 Excellent

Rickey

15 Dec 2024

Stayed 6 nights in Dec 2024

10/10 Excellent

Nina Maudinia Herangi

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

There was nothing I did not like. Staying at the Mandarin Oriental Jakarta is like coming home - my home away from home.

Stayed 11 nights in Nov 2024

10/10 Excellent

ERIC

6 Dec 2024

Stayed 5 nights in Nov 2024

6/10 Okay

Hong Wai

Business traveller

6 Dec 2024

Liked: Cleanliness, staff & service, amenities

Pros: - Staff is polite, friendly and helpful. - bed is comfortable Cons: - Extremely noisy at night. Vehicle noise is heard clearly whenever it passed the road. - air conditioner in room is noisy. It was a lot over-sized. And control is by on/off after reaching the set temperature. So, kept hearing the motor on/off noise - I stayed at suite room. But whole room got only one tissue box. Not handy. I asked housekeeper to provide two more, one was put next to bed, another was put on office desk. - no arm rest on office chair.

Stayed 3 nights in Dec 2024

10/10 Excellent

Abdul

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay thanks to Jenni and Dewi

Excellent service from everyone I came across. This is the standard all hotels should be aiming for around the world. In particular the service and comfort in the Lounge was extraordinary. Special mention for Jenni and Dewi who were both exceptional. The food choice for both breakfast and evening service was one of the best. Rooms very clean, room was big and bed excellent.

Stayed 3 nights in Dec 2024

Mandarin Oriental, Jakarta

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View all photos for Urban Club Suite Monument View King

Urban Club Suite Monument View King

View all photos for Monument View Club Room King

Monument View Club Room King

View all photos for Monument View Connecting Room

Monument View Connecting Room

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Deluxe Club King Room

Deluxe Club King Room

View all photos for Deluxe Twin Room

Deluxe Twin Room