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Shangri-La Jakarta

Property class: 5 and above

Photo gallery for Shangri-La Jakarta

An aerial view of a resort with a large central swimming pool, surrounded by palm trees and outdoor seating areas.
Property video
A pathway leading to a decorated outdoor area with string lights and tropical plants.
A traditional building with a tiled roof, surrounded by lush greenery and well-maintained lawns.
A modern restaurant with a long wooden table set for dining, a bar area with shelves of bottles, and a chef preparing food in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$208
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
  • Place, Grand Indonesia
    ‪13 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪14 min walk‬
  • Place, Bundaran HI
    ‪14 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A water play area with multiple arches and water jets.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

An aerial view of a resort with a central swimming pool surrounded by palm trees and sun loungers.

Horizon Club, Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

A water play area with multiple arches and water jets.

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club Room, 2 Twin Beds

An aerial view of a resort with a central swimming pool surrounded by palm trees and sun loungers.

Horizon Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for One Bedroom Suite King

A water park with slides and water jets.

One Bedroom Suite King

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A water park with slides and water jets.

Executive Suite, 1 King Bed

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Pool
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9.2 out of 10, Wonderful, 515 reviews
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About the area

Jakarta

A luxury stay in the heart of Jakarta awaits you at Shangri-La Jakarta. Within a 20-minute stroll, you'll find popular places like Thamrin City Shopping Mall and Grand Indonesia. Highlights at this family-friendly hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The buffet restaurant, SATOO, serves international cuisine and is open for breakfast, lunch and dinner. B.A.T.S. is the hotel's own bar, serving drinks along with dinner. Enjoy the 3 outdoor tennis courts, free water park and outdoor swimming pool plus access to a playground. Business amenities include 13 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Jakarta hotel include Bundaran HI and Gelora Bung Karno Stadium.

What's nearby

  • Golden Triangle - 5 min walk - 0.4 km
  • Grand Indonesia - 13 min walk - 1.1 km
  • Thamrin City Shopping Mall - 14 min walk - 1.2 km
  • Bundaran HI - 14 min walk - 1.2 km
  • Plaza Indonesia - 18 min walk - 1.5 km

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Horizon Lounge - ‬1 min walk
  • ‪Lau's Kopi - ‬5 min walk
  • ‪Fonzu japanese restaurant - ‬4 min walk
  • ‪Kopi Kenangan Wisma 46 - ‬5 min walk
  • ‪Nasi Campur "Putri Kenanga" - Grand Indonesia Shopping Town - ‬2 min walk

About this property

Shangri-La Jakarta

Shangri-La Jakarta offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Jakarta. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 662 guestrooms or units
  • 32 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (99 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (130 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from October 26 2026 to October 30 2026 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Shangri-La Jakarta?

Shangri-La Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Jakarta?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Shangri-La Jakarta on 22 Nov 2026 start from NZ$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Jakarta?

Yep, Shangri-La Jakarta has a free self car park. Additionally there is valet parking for USD 6.75 per stay.

Are there any beaches close to Shangri-La Jakarta?

The closest beach to Shangri-La Jakarta is San Antonio Beach PIK 2 (15.1 km).

Is there a spa on site at Shangri-La Jakarta?

Yep, there is an onsite spa at Shangri-La Jakarta. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Shangri-La Jakarta have a pool?

Shangri-La Jakarta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Jakarta?

Shangri-La Jakarta features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Shangri-La Jakarta a romantic place to stay?

A bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Jakarta.

Is Shangri-La Jakarta family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Jakarta is a hit with families.

Does Shangri-La Jakarta serve breakfast?

Yep, buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Shangri-La Jakarta?

No, Shangri-La Jakarta does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Jakarta?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Jakarta?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Jakarta?

No, pets and service animals are not allowed.

Shangri-La Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 547 out of 750 reviews
Rating 8 - Good. 155 out of 750 reviews
Rating 6 - Okay. 35 out of 750 reviews
Rating 4 - Poor. 7 out of 750 reviews
Rating 2 - Terrible. 6 out of 750 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with best service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Very helpful staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was just top notch. One of the best I've ever been to.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. They have heated toilet that blows air.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Good hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property and all the amenities are excellent. Specifically the tennis courts looked great and I enjoyed playing tennis there. But the most important factor is the staff that are so friendly and helpful.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and great services.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is nice for kids. Hotel is not new but very well maintained. Nearby Mosque can be a nuisance due to volume. Great staff. Overall a very good stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful. Food was yummy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay in this iconic hotel of Jakarta. Although this is not the newest hotel (not to call it the oldest), the quality of the amenities, the quality of the service, the location and the amicable and genuinely nice staff makes it my number one choice when staying in Jakarta.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

lovely stay - staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at Shangri La. would definitely recommend.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
staff is great
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel and convenient
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, clean rooms.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with excellent service
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality from the entire team
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceeded my expectations,
Stayed 2 nights in May 2026