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Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

5-star property
Jl. Sultan Iskandar Muda, Jakarta, Jakarta 0508 053 286
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5.0 out of 5
Exceptional!
See all 1 wotif Reviews

"Excellent hotel in Sth Jakarta, staff great, but the bar snacks were always stale. " More

By a verified traveller on Fri 14 Sep 2018

Points Of Interest

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Hotel Description

At Sheraton Grand Jakarta Gandaria City Hotel, you'll be connected to a shopping center and steps from Gandaria City Mall. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and free self parking.

The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool, free pool cabanas, and pool loungers. 23390 square feet (2173 square meters) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Jakarta hotel include Balai Sidang Jakarta Convention Center and Museum of Modern and Contemporary Art.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$210* Per night/room 31 May - 1 Jun.

Club Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds (Club Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Grand Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Sheraton Grand Jakarta Gandaria City Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Grand Jakarta Gandaria City Hotel

Everyone (1)
5 out of 5
Excellent hotel in Sth Jakarta, staff great, but the bar snacks were always stale.

Posted by on 14 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by Belly Stefen

Thank you for choosing Sheraton Grand Jakarta Gandaria City Hotel! We are glad that you enjoyed your stay. Your genuine feedback will be shared to our beloved teams. We hope to see you again next time!

About the Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Location Jl. Sultan Iskandar Muda, Jakarta, Jakarta 12240

Property Features

Sheraton Grand Jakarta Gandaria City Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 23390 square feet (2173 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Grand Jakarta Gandaria City Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

  • 293 guestrooms or units
  • 12 levels
  • 23390 sq ft of conference space
  • 2173 sq m of conference space
  • Built in 2015
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Jakarta Kebayoran Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Grand Jakarta Gandaria City Hotel offers 293 accommodations with minibars and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Sheraton Grand Jakarta Gandaria City Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 17
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Grand Jakarta Gandaria City Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 907500.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cots (infant beds) available
  • Children stay free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 288000 per person
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 907500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Jakarta Gandaria City Hotel
  • Sheraton Gandaria City Hotel
  • Sheraton Jakarta Gandaria City
  • Sheraton Gandaria City
  • Sheraton Grand Jakarta Gandaria City Hotel
  • Sheraton Grand Gandaria City Hotel
  • Sheraton Grand Jakarta Gandaria City
  • Sheraton Grand Gandaria City
  • Sheraton Jakarta Gandaria City
  • Sheraton Grand Jakarta Gandaria City Hotel Hotel
  • Sheraton Grand Jakarta Gandaria City Hotel Jakarta
  • Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta
  • Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.