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Somerset Grand Citra Jakarta

4.0 star property

Photo gallery for Somerset Grand Citra Jakarta

A circular pool with a star pattern, surrounded by a walkway and palm trees.
Exterior
A modern hotel lobby with a reception desk, comfortable seating areas, and a large circular rug on the floor.
Daily buffet breakfast for a fee
Executive Room, 1 Bedroom | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$181
includes taxes & fees
11 July - 12 July

Explore the area

View map
Jalan Prof Dr Satrio Kav 1, Jakarta, Jakarta, 12940
  • Place, Golden Triangle
    ‪1 min walk‬
  • Place, Lotte Shopping Avenue
    ‪1 min walk‬
  • Place, Kuningan City Mall
    ‪8 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪41 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

Executive Two Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Bedroom

  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms

  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Private kitchen

Executive Room, 1 Bedroom

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Private kitchen

Executive Room, 2 Bedrooms

  • City view
  • 136 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 3 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 3 Bedrooms

  • City view
  • 166 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 3 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 3 Bedrooms

  • City view
  • 166 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Classic

Premium bedding, in-room safe, desk, blackout curtains

1 Bedroom Classic

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Premier

Full-sized fridge, electric kettle, cookware/dishes/utensils

1 Bedroom Premier

  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Classic

Premium bedding, in-room safe, desk, blackout curtains

2 Bedroom Classic

  • 136 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Premier

2 Bedroom Premier | Private kitchen

2 Bedroom Premier

  • City view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Classic

Premium bedding, in-room safe, desk, blackout curtains

3 Bedroom Classic

  • City view
  • 157 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Premier

Full-sized fridge, electric kettle, cookware/dishes/utensils

3 Bedroom Premier

  • City view
  • 166 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Three-Bedroom Deluxe

Premium bedding, in-room safe, desk, blackout curtains

Three-Bedroom Deluxe

  • Sleeps 5
  • Free Wi-Fi

View all photos for Three-Bedroom Executive

Premium bedding, in-room safe, desk, blackout curtains

Three-Bedroom Executive

  • Sleeps 4
  • Free Wi-Fi

About the area

Jakarta

Somerset Grand Citra Jakarta puts you in the heart of Jakarta, connected to a shopping centre and within steps of Golden Triangle and Lotte Shopping Avenue. Highlights at this family-friendly hotel include 2 restaurants, 2 coffee shops/cafes and an outdoor swimming pool. .The restaurant, The Den by Kalaha, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court and kids' swimming pool. 1399 square feet (130 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .You'll be 3.7 km (2.3 mi) from Grand Indonesia and 4.9 km (3 mi) from Blok M Square with a stay at this 4-property class Kuningan hotel.

What's nearby

  • Golden Triangle - 1 min walk - 0.0 km
  • Lotte Shopping Avenue - 1 min walk - 0.1 km
  • ITC Kuningan - 2 min walk - 0.2 km
  • Ambassador Mall - 3 min walk - 0.3 km
  • Kuningan City Mall - 8 min walk - 0.7 km

Getting around

  • Kuningan Station - 16 min walk
  • Bendungan Hilir Station - 17 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 42 min drive

Restaurants

  • ‪Food Avenue - ‬2 min walk
  • ‪Arts Café by Raffles - ‬1 min walk
  • ‪Ruth's Chris Steakhouse - ‬1 min walk
  • ‪Sushi Tei - ‬2 min walk
  • ‪BLACKLISTED Coffee Roasters - ‬2 min walk

About this property

Somerset Grand Citra Jakarta

Somerset Grand Citra Jakarta offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a health club. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Somerset Grand Citra Jakarta. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Jakarta hotel.

  • 164 guestrooms or units
  • 24 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • 1399 sq ft of conference space
  • 130 sq. m of conference space
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Somerset Grand Citra Jakarta offers 164 accommodations with laptop-compatible safes and free newspapers. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. 55-cm LED televisions come with premium cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

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The price is NZ$124
includes taxes & fees
2 July - 3 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 199,650 for adults and IDR 99,825 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruth Chris Steak House
  • The Den by Kalaha

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Stereo
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-cm LED TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: IDR 1000000 per pet, per night, plus a deposit of IDR 1000000 per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 566500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: IDR 500000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 199650 for adults and from IDR 99825 for children
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old)
  • Pet deposit: IDR 1000000 per stay
  • Pet fee: IDR 1000000 per pet, per night
  • Rollaway bed fee: IDR 566500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

Property Registration Number 9120209692181, 55194

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Somerset Citra
Somerset Citra Hotel
Somerset Citra Hotel Jakarta Grand
Somerset Grand Citra Jakarta
Somerset Grand Citra Hotel Jakarta
Somerset Grand Citra Jakarta Aparthotel
Somerset Grand Citra Aparthotel
Somerset Grand Citra
Somerset Citra Jakarta Jakarta
Somerset Grand Citra Jakarta Jakarta
Somerset Grand Citra Jakarta Aparthotel
Somerset Grand Citra Jakarta Aparthotel Jakarta

Frequently asked questions

What is the cancellation policy at Somerset Grand Citra Jakarta?

Somerset Grand Citra Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Somerset Grand Citra Jakarta?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Somerset Grand Citra Jakarta on 11 Jul 2026 start from NZ$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Somerset Grand Citra Jakarta?

Yep, Somerset Grand Citra Jakarta has a free self car park. Onsite parking is limited.

Are there any beaches close to Somerset Grand Citra Jakarta?

The closest beach to Somerset Grand Citra Jakarta is San Antonio Beach PIK 2 (17.5 km).

Is there a spa on site at Somerset Grand Citra Jakarta?

There's no onsite spa, but this property does offer spa services.

Does Somerset Grand Citra Jakarta have a pool?

Somerset Grand Citra Jakarta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Somerset Grand Citra Jakarta?

Somerset Grand Citra Jakarta features a health club, an outdoor pool and 2 restaurants. All guestrooms come with deep soaking tubs, premium bedding and dining areas.

What makes Somerset Grand Citra Jakarta a romantic place to stay?

Garden-view dining and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Somerset Grand Citra Jakarta.

Is Somerset Grand Citra Jakarta family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Somerset Grand Citra Jakarta is a hit with families.

Are there hot tubs in the rooms at Somerset Grand Citra Jakarta?

No, but there are deep-soaking baths in the guestrooms.

Does Somerset Grand Citra Jakarta serve breakfast?

You bet, buffet brekkie is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Somerset Grand Citra Jakarta?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Somerset Grand Citra Jakarta?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Somerset Grand Citra Jakarta?

Check-in begins at 2 PM. Check-out time is noon.

Somerset Grand Citra Jakarta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 250 reviews
Rating 8 - Good. 89 out of 250 reviews
Rating 6 - Okay. 50 out of 250 reviews
Rating 4 - Poor. 14 out of 250 reviews
Rating 2 - Terrible. 12 out of 250 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vriska

Liked: Cleanliness, amenities, property conditions & facilities
Everyone is very kind in here they make sure our family enjoy our stay and we are back before our flight back to usa,love this place.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vriska

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to spend with your family and friends
Stayed 2 nights in Feb 2026
Verified

8/10 Good

SAYEEMUZZAMAN

Liked: Cleanliness, staff & service, amenities
Great staff Spacious room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Indri

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Janry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property, lots of restaurants nearby
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somerset Grand Citra provides excellent accommodation in the heart of Jakarta. The area is full of options for dining and shopping, and the personnel are helpful, kind and professional. I would go back to this hotel without any hesitation.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Somerset Grand Citra is perfectly located in Jakarta, in an area with plenty of options for dining. The rooms are clean and spacious, actually is an apartment with two bedrooms and living-room. The staff is very kind and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

H R

Liked: Cleanliness, room comfort, communication

Comfortable Stay

The staff was very helpful and the accommodation was comfortable
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Kiki

Liked: Cleanliness, staff & service
The room is a bit outdated. Had to call the front desk to get the AC and faucet fixed. Breakfast just average.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Great stay

Typically awesome
Stayed 1 night in May 2024
Verified

10/10 Excellent

maximus

Liked: Cleanliness, room comfort, communication

Location , clean and specious

Another great stay . 5 stars
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Savira

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great!
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

fenella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Home away from home...🙏
Stayed 5 nights in May 2024
Verified

8/10 Good

Nurindah

Liked: Cleanliness, staff & service, room comfort
The hotel is in good location and staff were professional, but the hotel itself needs updating and deep cleaning, I know some of the rooms already renovated and updated, but the ones that are not updated needs to some deep cleaning, like replacing the moldy caulk in the bathrooms.
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Rogelia

Liked: Cleanliness, staff & service
Outdated
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

kenichi

Good hotel but check in was a disaster
Stayed 1 night in Jul 2025
Verified

8/10 Good

Byron

Liked: Cleanliness, property conditions & facilities, communication
The hotel is located in one of the best areas in Jakarta. Lotte shopping center is nearby and also plenty of restaurants and bars. The rooms are a bit old but are clean and large. Staff are friendly and polite. I stay here when I’m in Jakarta.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

maximus

Liked: Cleanliness, room comfort, communication

Specious , safe and great location

Super specious , safe ,Quiet , Swimming pool and gym . Next to shopping centre . Great location . Best for family and solo travellers . I’ll come back here for sure . I give big 5 stars
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
It was good but alot of lights were left on
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Toshiyuki

Liked: Cleanliness, amenities, communication
Bed room and Living room are large space. And washer in room is very confort.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Shinichi

Liked: Cleanliness, amenities, communication
The stay was generally pleasant. The lever on the flush toilet was unstable, but it could be fixed by hand by correcting the internal structure.
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

Chin Ho Gary

Liked: Cleanliness, amenities, communication
Room size is suitable for a travelling family with children. However, amenities such as TV halfway being “disconnected” and hair dryer not working, as well as positioning of power sockets need to be reviewed and repositioned. Otherwise, staff were very professional and friendly.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Ahmad

Liked: Cleanliness, amenities, communication
It was a great overall experience. The room was clean and spacious. However, the suite could use better lighting and the washroom sink was clogged before we got there. These are easy issues to fix. Overall, it was nice and the best part was its proximity to a large mall and great restaurant options.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Shinichi

Liked: Cleanliness, amenities, communication
I would like to see a little more variety in breakfast. Bread is not good. Also, there are few power sockets available in the room, which is not modern. Other than that, it was good.
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort, communication

Sad, old property with deceptive photos

The hotel placed us in an apartment that looked nothing like the pictures online, then declined to move or refund us. Apparently some rooms are remodeled but many are not.
Stayed 6 nights in May 2024