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Swiss-Belhotel Serpong

4.0 star property

Photo gallery for Swiss-Belhotel Serpong

Meeting facility
Interior
Exterior
Outdoor pool
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$77
includes taxes & fees
1 July - 2 July

Explore the area

View map
Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, South Tangerang, Banten, 15310
  • Place, TerasKota
    ‪5 min drive‬
  • Place, Ocean Park
    ‪5 min drive‬
  • Place, ITC BSD
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Garden view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Garden view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

South Tangerang

Swiss-Belhotel Serpong puts you in the centre of South Tangerang, 4.2 km (2.6 mi) from Ocean Park and 9.3 km (5.8 mi) from Indonesia Convention Exhibition (ICE) - BSD City. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Swiss Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a gym and spa services. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4-property class South Tangerang hotel include Aeon Mall BSD City and Pondok Indah Mall.

What's nearby

  • TerasKota - 5 min drive - 5.6 km
  • Ocean Park - 5 min drive - 5.3 km
  • ITC BSD - 6 min drive - 6.4 km
  • Aeon Mall BSD City - 9 min drive - 10.2 km
  • Indonesia Convention Exhibition (ICE) - BSD City - 11 min drive - 11.9 km

Getting around

  • Serpong Rawa Buntu Station - 6 min drive
  • Lebak Bulus Grab Station - 13 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 31 min drive

Restaurants

  • ‪Bakmi Bangka Asli 17 - ‬9 min walk
  • ‪Roti Bakar Eddy - ‬7 min walk
  • ‪RM Jati - ‬7 min walk
  • ‪Soto Betawi Pinggir Tol - ‬3 min walk
  • ‪Subway - ‬1 min walk

About this property

Swiss-Belhotel Serpong

Swiss-Belhotel Serpong offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. The business-friendly Swiss-Belhotel Serpong also features spa services, concierge services, and complimentary newspapers in the lobby. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star South Tangerang hotel.

  • 107 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Swiss-Belhotel Serpong offers 107 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

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Harris Hotel & Convention Serpong
Gading Serpong
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
5.0 out of 5, Exceptional, 4 reviews
The price is NZ$141
includes taxes & fees
11 July - 12 July
Harris Hotel & Convention Serpong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Serpong

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Serpong Hotel Serpong
Swiss-Belhotel Serpong Hotel
Swiss-Belhotel Serpong Serpong
Swiss Belhotel Serpong Serpong

Frequently asked questions

What is the cancellation policy at Swiss-Belhotel Serpong?

Swiss-Belhotel Serpong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swiss-Belhotel Serpong?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Serpong on 1 Jul 2026 start from NZ$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swiss-Belhotel Serpong?

Yep, Swiss-Belhotel Serpong has a free self car park and free valet parking.

Is there a spa on site at Swiss-Belhotel Serpong?

Yep, there is an onsite spa at Swiss-Belhotel Serpong. You'll enjoy services like massages.

Does Swiss-Belhotel Serpong have a pool?

Swiss-Belhotel Serpong has an outdoor pool. The pool is open 8:00 AM to 6:00 PM.

Is there a free airport shuttle available at Swiss-Belhotel Serpong?

No, Swiss-Belhotel Serpong does not offer an airport shuttle service.

Is there a bar or restaurant at Swiss-Belhotel Serpong?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Swiss-Belhotel Serpong?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Swiss-Belhotel Serpong?

No, pets and service animals are not allowed.

Swiss-Belhotel Serpong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 3 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Meity

The
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast and very kind staffs
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Yohanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. I love the hospitality comes from the hotel.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Clement Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there 2 nights for business. The hotel does the job: I slept well in a rather comfortable bed and the breakfast choice was very good. The room and linens are however a tad old and a refresh would be appreciated. I'd still recommended if you need to stay in the area for business and don't want the daily commute from Jakarta.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Priza

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrible Experience!

Not so good, definitely! Will never come agai n, due to these following issues: 1. I got charged two times, they didnt even aware 2. I got locked in an elevator when I tried to get to the basement, no notice at all or notification at all that the elevator right under the hotel belong to the apartment that they share their parking lot with 3. Swimming pool is awful, so small and dirty. It was very bad for a 4-star hotel. 4. Most of all, we had to pay for our son’s breakfast. It is a non-spoken rule everywhere in the world that breakfast covers 2 adults with two kids, what a capitalist! 5. They didnt bother prepare the second key card. When I had to go downstairs, my wife and kids had to wait in the dark in the room. 6. We also found dents and Not recommended at all, not worth to spend that much of your money. Better go to Mercure with the same rate and surely give most compelling experience compare to this one. We regretted so much!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

YASUJI

Liked: Staff & service, property conditions & facilities, room comfort
部屋の広さや、収納の多さはとても良かったです。ただ、空調があまり思ったとおりにならなくて、部屋が暑かったです。
Stayed 5 nights in Oct 2023
Verified

4/10 Poor

Taichi

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
リネン類が古い。タオル、シーツはなシミや匂いが付いている。リニューアルが必要。
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

ASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても清潔で安心・快適！

2ヶ月前に初めて滞在し、とても良かったのでこちらを選びました。基本的にとても清潔なので、安心できます。また、ホテルスタッフの対応も親切・丁寧で大変良く、食事もサラダ・パン〜インドネシア料理を中心に楽しめます。個人的に嬉しいのは、ジャムゥJAMUが飲めること。比較的飲みやすく美味しいです！　ホテル内だけでもゆったりとした時間が過ごせますし、同じ敷地内に美味しいカフェもあるので、すごく楽しめました。 間違いなく快適なので、マンスリーで泊まりたいぐらいお気に入り！ 機会あればまたぜひ泊まりたいです。
Stayed 1 night in Mar 2020
Verified

8/10 Good

ASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BSDの隅っこの方ですが…

BSDの隅に位置していますが、どこへ行くにも近いですし、新しく清潔でじゅうぶんゆっくりできました。レストランのスタッフの対応など、とても良かったです。また泊まりたいホテルのひとつになりました。
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Gerald

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

TAKAHITO

Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Gerald J

Stayed 12 nights in Sep 2025
Verified

10/10 Excellent

Sumawati muliawan

Stayed 1 night in Oct 2024
Verified

6/10 Okay

Naoki

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Dimas

Stayed 2 nights in Jul 2024
Verified

8/10 Good

Jae-Hyung

Stayed 2 nights in Nov 2023
Verified

8/10 Good

Iffah

Stayed 1 night in Oct 2023
Verified

4/10 Poor

Lydia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Rune

Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Anastasia

Stayed 3 nights in Aug 2022
Verified

8/10 Good

Regy Dena

Stayed 1 night in Oct 2020
Verified

8/10 Good

Shaun Kyungsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

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