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The Sultan Hotel & Residence Jakarta

4.5 star property
Luxury hotel connected to the convention centre in Jakarta with 3 restaurants

Photo gallery for The Sultan Hotel & Residence Jakarta

3 bedrooms, premium bedding, free minibar, in-room safe
32-inch LED TV with cable channels, TV
Exterior
32-inch LED TV with cable channels, TV
2 outdoor pools

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Parking included

Explore the area

View map
Jln. Gatot Subroto, Jakarta, Jakarta, 10270
  • Place, Balai Sidang Jakarta Convention Center
    ‪6 min walk‬
  • Place, Gelora Bung Karno Stadium
    ‪11 min walk‬
  • Place, Grand Indonesia
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Room

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
LED TV
3 bedrooms
Premium bedding
Deep-soaking bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, Executive Level

3 bedrooms, premium bedding, free minibar, in-room safe

Executive Room, Executive Level

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
LED TV
3 bedrooms
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
LED TV
3 bedrooms
Premium bedding
Deep-soaking bath
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
LED TV
3 bedrooms
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Grand Deluxe Twin Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 2

View all photos for Lagoon Suite

3 bedrooms, premium bedding, free minibar, in-room safe

Lagoon Suite

  • Sleeps 2

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Fridge
Free minibar items
LED TV
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Kitchen
Fridge
Free minibar items
LED TV
  • 226 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

3 bedrooms, premium bedding, free minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Grand Deluxe Room

3 bedrooms, premium bedding, free minibar, in-room safe

Grand Deluxe Room

  • Sleeps 2

View all photos for Executive Room

3 bedrooms, premium bedding, free minibar, in-room safe

Executive Room

  • Sleeps 2

View all photos for One Bedroom Lanais Room

3 bedrooms, premium bedding, free minibar, in-room safe

One Bedroom Lanais Room

  • Sleeps 2

View all photos for Two Bedroom Lanais Room

3 bedrooms, premium bedding, free minibar, in-room safe

Two Bedroom Lanais Room

  • Sleeps 4

View all photos for Three Bedroom Apartment

3 bedrooms, premium bedding, free minibar, in-room safe

Three Bedroom Apartment

  • Sleeps 6

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About the area

Jakarta

The Sultan Hotel & Residence Jakarta places you in the centre of Jakarta, connected to the convention centre and within just a 15-minute stroll of Gelora Bung Karno Stadium and Balai Sidang Jakarta Convention Center. Highlights at this luxury hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and thalassotherapy. The restaurant, Nan Xiang, serves Chinese cuisine. Airman Lounge is the hotel's own bar. Enjoy the gym and sauna as well as access to a playground. Business amenities include meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Jakarta hotel include Grand Indonesia and Thamrin City Shopping Mall.

What's nearby

  • Balai Sidang Jakarta Convention Center - 6 min walk - 0.6 km
  • Gelora Bung Karno Stadium - 11 min walk - 1.0 km
  • Thamrin City Shopping Mall - 4 min drive - 3.9 km
  • Grand Indonesia - 4 min drive - 3.6 km
  • Blok M Square - 4 min drive - 3.9 km

Getting around

  • Jakarta Palmerah Station - 3 min drive
  • Istora MRT Station - 13 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive

Restaurants

  • ‪Sentosa Seafood Senayan - ‬3 min walk
  • ‪Lagoon Executive Lounge - ‬8 min walk
  • ‪Nan Xiang - ‬7 min walk
  • ‪Pizzeria At The Sultan - ‬10 min walk
  • ‪Peacock Café - ‬10 min walk

About this property

The Sultan Hotel & Residence Jakarta

Luxury hotel connected to the convention centre in Jakarta with 3 restaurants
The Sultan Hotel & Residence Jakarta offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the luxury The Sultan Hotel & Residence Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Jakarta hotel.

  • 707 guestrooms or units
  • 17 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
The Sultan Hotel & Residence Jakarta offers 707 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 325,000 for adults and IDR 150,000 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Airman Lounge
  • Lagoon Cafe
  • Nan Xiang
  • Nippon Kan
  • Qi Lounge

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sultan Hotel & Residence Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 750000 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 325000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sultan
Hotel Sultan Jakarta
Jakarta Hotel Sultan
Jakarta Sultan
Jakarta Sultan Hotel
Sultan Hotel
Sultan Hotel Jakarta
Sultan Jakarta
Sultan Jakarta Hotel
The Sultan Hotel Jakarta
The Sultan & Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel
The Sultan Hotel & Residence Jakarta Jakarta
The Sultan Hotel & Residence Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at The Sultan Hotel & Residence Jakarta?

The Sultan Hotel & Residence Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Sultan Hotel & Residence Jakarta?

Yep, The Sultan Hotel & Residence Jakarta has a free self car park.

Are there any beaches close to The Sultan Hotel & Residence Jakarta?

The closest beach to The Sultan Hotel & Residence Jakarta is San Antonio Beach PIK 2 (16 km).

Is there a spa on site at The Sultan Hotel & Residence Jakarta?

Yep, there is an onsite spa at The Sultan Hotel & Residence Jakarta. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Sultan Hotel & Residence Jakarta have a pool?

The Sultan Hotel & Residence Jakarta has 2 outdoor swimming pools.

What luxury perks are available at The Sultan Hotel & Residence Jakarta?

The Sultan Hotel & Residence Jakarta features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Sultan Hotel & Residence Jakarta a romantic place to stay?

A bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Sultan Hotel & Residence Jakarta.

Is The Sultan Hotel & Residence Jakarta family-friendly?

You bet! With amenities such as babysitting services, a playground and 2 outdoor pools, it's no surprise that The Sultan Hotel & Residence Jakarta is a hit with families.

Are there hot tubs in the rooms at The Sultan Hotel & Residence Jakarta?

No, but there are deep-soaking baths in the guestrooms.

Does The Sultan Hotel & Residence Jakarta serve breakfast?

Yep, buffet brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Sultan Hotel & Residence Jakarta?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Sultan Hotel & Residence Jakarta?

Yep, you can grab a meal at The Sultan Hotel & Residence Jakarta's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at The Sultan Hotel & Residence Jakarta?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Sultan Hotel & Residence Jakarta?

No, pets and service animals are not allowed.

Reviews

The Sultan Hotel & Residence Jakarta Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 155 out of 547 reviews
Rating 8 - Good. 240 out of 547 reviews
Rating 6 - Okay. 97 out of 547 reviews
Rating 4 - Poor. 40 out of 547 reviews
Rating 2 - Terrible. 15 out of 547 reviews

Reviews

8/10 Good

Miguel, Mixco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I lilke that the hotel even when it is quite old, still keeps most of things well, i would recommend to review more their equpment at the rooms as they look quite old, but in general for the prices it was good
Stayed 5 nights in May 2025

10/10 Excellent

Chee Loong

Stayed 3 nights in Apr 2025

10/10 Excellent

Louferinio

Liked: Cleanliness, amenities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Hiu Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good with Indonesian tradition.
Stayed 4 nights in Mar 2025

10/10 Excellent

ALFREDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Indonesian
Stayed 6 nights in Mar 2025

10/10 Excellent

Arun

Stayed 1 night in Jan 2025

10/10 Excellent

Rajat, Mysore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Although the property is somewhat older, it offers clean, spacious rooms, an excellent breakfast, a variety of dining options, an on-site spa, an ATM, a gym, and a pool. You won't regret your decision to stay here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Shalini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to the convention center. Excellent decor and dining options
Stayed 4 nights in Sep 2024

10/10 Excellent

Holger

Stayed 16 nights in Jun 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are friendly and helpful, excellent service. But the hotel seems too old and aged.
Stayed 3 nights in May 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but not round down. Very good hotel and location to access the JCC Convention Center via underground tunnel. Only 400 meters away. Very practical. Staff is very nice and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Fawaz, Riyadh

Stayed 1 night in Apr 2024

10/10 Excellent

Fawaz, Riyadh

Stayed 1 night in Apr 2024

4/10 Poor

H

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Old Hotel...
Stayed 4 nights in Nov 2023

4/10 Poor

Asakura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. You can reach any place from here
Stayed 1 night in Jun 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Really appreciated the late check out time
Stayed 2 nights in May 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs are kind
Stayed 3 nights in Mar 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs are very kind and generous
Stayed 2 nights in Mar 2023

10/10 Excellent

Jonguk

Business traveller
Liked: Staff & service, property conditions & facilities
staffs are kind and generous. They are good
Stayed 1 night in Mar 2023

8/10 Good

Jonguk

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
walkable
Stayed 2 nights in Feb 2023

8/10 Good

WAI HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with good price, many facilities and good vibes

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.
Stayed 3 nights in Sep 2022

6/10 Okay

Lit Phen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Walking distance to Jakarta Convention Centre
Stayed 3 nights in Sep 2022