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U Stay Hotel Mangga Besar

3.0 star property

Photo gallery for U Stay Hotel Mangga Besar

Reception
Breakfast, lunch, dinner served; Indonesian cuisine
Deluxe Room
Reception
Interior

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Jl. Kartini Raya 64 No. 2 - Sawah Besar, Jakarta, 10750
  • Place, Pasar Baru
    ‪11 min walk‬
  • Place, Mangga Dua Square
    ‪14 min walk‬
  • Place, Lokasari Plaza
    ‪14 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Jakarta

At U Stay Hotel Mangga Besar you'll be within a 20-minute stroll of Pasar Baru and Mangga Dua Square. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, Orange, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Old Jakarta hotel include Grand Indonesia and Thamrin City Shopping Mall.

What's nearby

  • Pasar Baru - 11 min walk - 1.0 km
  • Mangga Dua Square - 14 min walk - 1.2 km
  • Lokasari Plaza - 14 min walk - 1.2 km
  • Mangga Dua Square - 2 min drive - 2.1 km
  • Istiqlal Mosque - 3 min drive - 3.2 km

Getting around

  • Stasiun MRT - Setiabudi - 9 min drive
  • Jakarta Rajawali Station - 11 min walk
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 39 min drive

Restaurants

  • ‪Fashion hotel & spa - ‬2 min walk
  • ‪Silver Lounge - ‬2 min walk
  • ‪Happy Puppy Swiss Bel Hotel - ‬1 min walk
  • ‪Bakso Goyang Lidah - ‬2 min walk
  • ‪Restoran Kalimantan - ‬2 min walk

About this property

U Stay Hotel Mangga Besar

U Stay Hotel Mangga Besar offers its guests a full-service spa. There's a restaurant on site. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. U Stay Hotel Mangga Besar also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Jakarta hotel.

  • 1 building
  • 153 guestrooms or units
  • 7 levels
  • Built in 2012
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
U Stay Hotel Mangga Besar offers 153 air-conditioned accommodations with a safe and complimentary bottles of water. 20-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Jakarta hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Exterior
Mercure Jakarta Kota
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 394 reviews
The price is NZ$63
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Orange

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

Property is also known as

Serela Jakarta
Serela Kartini
Serela Kartini Hotel
Serela Kartini Hotel Jakarta
Serela Kartini Jakarta
BIG Hotel Jakarta
BIG Jakarta
BIG Hotel
U Stay Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel
U Stay Hotel Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel Jakarta

Frequently asked questions

What is the cancellation policy at U Stay Hotel Mangga Besar?

U Stay Hotel Mangga Besar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at U Stay Hotel Mangga Besar?

Yep, U Stay Hotel Mangga Besar has a free self car park. Onsite parking is limited.

Are there any beaches close to U Stay Hotel Mangga Besar?

The closest beach to U Stay Hotel Mangga Besar is San Antonio Beach PIK 2 (12.1 km).

Is there a spa on site at U Stay Hotel Mangga Besar?

Yep, there is an onsite spa at U Stay Hotel Mangga Besar. You'll enjoy services like massages.

Is there a free airport shuttle available at U Stay Hotel Mangga Besar?

No, U Stay Hotel Mangga Besar does not offer an airport shuttle service.

Is there a bar or restaurant at U Stay Hotel Mangga Besar?

Yep, you can grab a meal at U Stay Hotel Mangga Besar's onsite restaurant that serves Indonesian cuisine.

What time are check-in & check-out at U Stay Hotel Mangga Besar?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at U Stay Hotel Mangga Besar?

No, pets are not allowed.

U Stay Hotel Mangga Besar Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 11 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

S., KL

Liked: Staff & service
Disliked: Property conditions & facilities
It’s old and dilapidated. There’s an unpleasant musty smell in the room which smells like a combination of cigarettes and body odour. Ants in the bathroom. It is what it is. TV and AC works just fine. Here only for the night to be nearby the Jakarta Expo venue. No windows in the room too.
Stayed 1 night in Dec 2019

4/10 Poor

Karunanithi

Business traveller
Disliked: Cleanliness, property conditions & facilities

BIG Hotel nothing to shout about!

Toiletries insufficient although we paid extra for additional person. Shower area choked & not very clean. Lights not replaced in toilet making it dim.
Stayed 2 nights in Dec 2019

8/10 Good

Salahuddin

Liked: Staff & service, property conditions & facilities

Good value for money

Good value for money. Room is spacious but the room I stayed had no windows!. Breakfast is ok. They have changed the Wifi password on the second day and never informed me :-( The door card was not working repeatedly, I had to go down to the reception to get it activated twice. The location is good for local food. There is one Sederhana Padang Food restaurant nearby.
Stayed 3 nights in Jul 2018

2/10 Terrible

budi, Indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and dirty

Room furniture is kinda old with smell. The bed sheet and blanket have stains on it. Room is humid, therefore you can smell it. No toilet paper provided. Room door stucks halfway when you open it and need to push really hard, scratching the floor. Carpet is dirty and smelly. Overall, suck!
Stayed 1 night in Jul 2018

6/10 Okay

Daniel, Singapore

Disliked: Staff & service, property conditions & facilities

Not up to mark

Stayed 3 nights. Restaurant not up to mark and Breakfast buffet was unimpressive with no variety. We had a CONFIRMED 2 hour delayed Check out on Friday 30th March but we were Forced to vacate by 12pm. and had to spend 6 hours in airport. Overall an unpleasant experience and would not recommend.
Stayed 3 nights in Mar 2018

8/10 Good

Shawn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable Nice place near JIEXPO

I had checked in late at 12.30am due to a delayed flight and only emailed about my delayed flight late. But no hassle when I checked in. Hotel was nicer than expected. staff was really friendly and helpful. The hotel could improve certain aspects, I could have been unlucky: Found a dead fly packed in with the toothbrushes, foot of the bed has some black ink stains (signs of trying to attempts to remove it & the bed creaks when I got on it n also if I move it in a certain way (wood didn't feel solid)) But I would definitely go back there again.
Stayed 2 nights in Dec 2017

8/10 Good

David

Disliked: Property conditions & facilities, room comfort

Good low budget hotel

Hotel tried and needs refurbishment. Clean as possible. Good location, cheap nights sleep. Good for low budget,
Stayed 2 nights in Nov 2017

6/10 Okay

danny, boston

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel is not comfortable.

Last week I stay for one day only. Air conditioning wasn’t cool, no tissue paper, when I move the bed lil bit, a lot of used stuff (tissue, etc) underneath.
Stayed 1 night in Oct 2017

6/10 Okay

Irawan, Jakarta Barat

In the city.

The room rate is cheap and the location is in the city, near by Mangga Besar.
Stayed 1 night in Sep 2017

6/10 Okay

Salahuddin

Good value for money

A simle budget hotel at a good location..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel with affordable price

its such a good experience to stay at the hotel, especially with the very cheap budget. the location is also good, near masterpice karaoke and any other interesting place. the issue is only o the parking why do they have to use vallet service while we arrived early and git the best space on the hotel but the staff moved the car and we need to wait when we're going to pick up a thing on the car. but overlall is Good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Averall was ok, room cleans except for a yellow raw water.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hot and stuffy

Hot and stuffy. No view. Corridor is too small. Unfriendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رحلة موفقه

رحلة تسوق لوجود الأسواق قريبه
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Tingkatkan kebersihan

Kasurnya besar, tetapi sprei Kotor, banyak bercak2. Dinding banyak jejak sepatu. Pelayanan juga ada staff yg kurang ramah. Lokasi memang strategis dekat dengan pusat kota.
Stayed 3 nights in Dec 2018

8/10 Good

Rudi, Jakarta

Liked: Staff & service, property conditions & facilities
Nice hotel in a great location. Large room , affordable price.
Stayed 2 nights in Oct 2018

8/10 Good

Rudi

Not bad...it is just the bed spread sometimes dirty
Stayed 1 night in Oct 2018

6/10 Okay

Rudi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice place to stay while in Jakarta. Economical and nice
Stayed 2 nights in Aug 2018

6/10 Okay

Yu, Tokyo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

CHOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 좋은호텔!

안쫄지역을 가는데 있어 위치적으로 좋은 호텔이지만 모나스나 자카르타 남부를 가기에는 조금 멈. 시설과 서비스는 훌륭
Stayed 6 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Jens

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2017

8/10 Good

rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room for a budget class.

Simple & nyaman.

8/10 Good

Doyoung, Korea

Liked: Staff & service, property conditions & facilities, room comfort

Satisfied

Most of thing were good, valuable price with free extra bed. But additional towel is not free. Staffs are so friendly and nice, room was nice but there was no housekeeping service.. Sad! Thanks!!

6/10 Okay

Renaldi, Bandung

Hotel Baru & Bersih