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La Terraza Hotel

3.0 star property
Hotel in Jalpan de Serra with 24-hour front desk and coffee shop/cafe

Photo gallery for La Terraza Hotel

Front of property
Balcony
Superior Double Room, 1 Double Bed, Non Smoking
Children's pool
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carr. Federal 120 San Juan del Rio, Xilitla Km. 183, Jalpan de Serra, QUE, 76340
  • Sierra Gorda Biosphere Reserve
  • Santiago de Jalpan Mission
    ‪6 min drive‬
  • Arqueological Zone of Tacama
    ‪6 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking

Superior Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Pillow menu
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Pillow menu
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the area

Jalpan de Serra

At La Terraza Hotel you'll be 4.1 km (2.5 mi) from Santiago de Jalpan Mission and 4.3 km (2.6 mi) from Arqueological Zone of Tacama. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The family restaurant, TERRAZA RSTAURANTE, serves Mexican cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. .With a stay at this 3-property class Jalpan de Serra hotel, you'll be 17.8 km (11.1 mi) from Santa Maria del Agua de Landa Mission and 31.9 km (19.8 mi) from Puente de Dios-Rio Escanela Trailheads.

What's nearby

  • Santiago de Jalpan Mission - 6 min drive - 4.2 km
  • Arqueological Zone of Tacama - 6 min drive - 4.6 km
  • Santa Maria del Agua de Landa Mission - 24 min drive - 21.5 km
  • Puente de Dios-Rio Escanela Trailheads - 34 min drive - 29.4 km
  • Cuatro Palos to Mision de Bucareli Trailhead - 54 min drive - 50.5 km

Restaurants

  • ‪La Casita de Alex - ‬8 min drive
  • ‪El Aguaje del Moro - ‬7 min drive
  • ‪El portal de xalpan - ‬6 min drive
  • ‪Manglar Gastro Bar & Sushi - ‬5 min drive
  • ‪Antojitos Gus Gus - ‬17 min walk

About this property

La Terraza Hotel

Hotel in Jalpan de Serra with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A children's pool, a terrace, and tour/ticket assistance are also featured at La Terraza Hotel. Self parking is free.

This 3-star Jalpan de Serra hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
La Terraza Hotel offers 30 air-conditioned accommodations with complimentary bottles of water and free toiletries. A pillow menu is available. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 90 to 170 for adults and MXN 90 to 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TERRAZA RSTAURANTE

Things to do

  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 170 for adults and MXN 90 to 170 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel
La Terraza Hotel Jalpan de Serra
La Terraza Hotel Hotel Jalpan de Serra

Frequently asked questions

What is the cancellation policy at La Terraza Hotel?

La Terraza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at La Terraza Hotel?

Yep, La Terraza Hotel has a free self car park.

Does La Terraza Hotel have a pool?

La Terraza Hotel has a kids' pool.

Is La Terraza Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, it's no surprise that La Terraza Hotel is a hit with families.

Does La Terraza Hotel serve breakfast?

Yep, cooked-to-order breakfast is served daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at La Terraza Hotel?

No, La Terraza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at La Terraza Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at La Terraza Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at La Terraza Hotel?

No, pets are not allowed.

La Terraza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 145 reviews
Rating 8 - Good. 54 out of 145 reviews
Rating 6 - Okay. 12 out of 145 reviews
Rating 4 - Poor. 4 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Delia

Liked: Cleanliness, property conditions & facilities
Liked the view around La Terraza Hotel. That it had a restaurant to enjoy eating. Best of all was the beautiful view was breath taking..
Stayed 4 nights in Nov 2024

10/10 Excellent

Omar, Una

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Rozita

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Mar 2024

8/10 Good

meghan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owner and employees were great. Decent breakfast menu md food. Clean place. Outside of town, so not convienant if you want to explore Jalpan. Right off highway so it was loud.

8/10 Good

Joshua

Stayed 3 nights in Jul 2022

10/10 Excellent

Carmelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Terraza

Muy cerca de Jalpan! Habitaciones realmente agradables y limpias! No dudaria en hospedarme ayi de nuevo. El personel muy amable.
Stayed 2 nights in Dec 2021

10/10 Excellent

Manuel Omar

Stayed 2 nights in Jul 2021

10/10 Excellent

Manuel Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their service the first night one young boy was really nice and try to help me in any way possible to accomplish his job I notice the comforter was dirty smell bad
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'd like the place and rooms, basically are rooms very simple but very clean. I don't like so much the parking because the car leave front to the hotel but close to avenue.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Ana Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente recomendado, para hospedaje y comida

Excelentes instalaciones, muy limpias. El restaurante delicioso y con precios moderados.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

6/10 Okay

Gerardo

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel está bien, creo que tiene área de oportunidad en la limpieza, la alberca está fría y el agua sucia, las sillas de la alberca están en mal estado
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y moderno
Stayed 1 night in Mar 2025

8/10 Good

Maribel

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

TOMÁS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue cómoda
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Me decidí por este hotel después de leer las reseñas en su mayoría positivas y muy bien calificadas. Ratifico dichas reseñas y agrego la mía, esperando sirva a otros usuarios. Les comento: hacia mucho tiempo no escribía reseñas de lugares visitados. Hoy hice la excepción porque es justo hacerlo y reconocer el buen trabajo de quienes ahí laboran. Desde que nos bajamos de nuestro vehículo nos gustó la vista exterior, a medida que avanzamos nos dimos cuenta que también el interior era muy agradable y limpio. La recepcionista fue muy amable, al igual que otra persona que ahí estaba. Habitación muy cómoda y limpia al igual que el baño. Tiene estacionamiento interior pero no lo usamos, afuera estaba bien iluminado también y como andábamos algo cansados, nos quedaba más cerca para bajar las maletas. Nos gustó que cuenta también con restaurante igual de higiénico que el resto del hotel. La atención totalmente personalizada de inicio a fin. Precios justos. Sigan así !
Stayed 1 night in Jan 2025

8/10 Good

ANA, QUERETARO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha ruido por las noches ya que el hotel está a pie de carretera
Stayed 1 night in Jan 2025

2/10 Terrible

Juan Carlos

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Sorprendido

Me reservo el mal rato
Stayed 2 nights in Jan 2025

8/10 Good

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Internet falla mucho
Stayed 2 nights in Dec 2024

8/10 Good

Jose Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, trato y atención, lo único que cambiaria sería la puerta del baño que es de vidrio y la verdad es un poco incómodo para el acompañante aunque sea tu pareja
Stayed 1 night in Nov 2024