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Fairmont Jasper Park Lodge

4.0 star property
Luxury resort with 5 restaurants and full-service spa

Photo gallery for Fairmont Jasper Park Lodge

Exterior
Creator video
BBQ/picnic Area
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
The current price is NZ$778
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
Old Lodge Road, Jasper, AB, T0E 1E0
  • Place, Fairmont Jasper Park Lodge Golf Course
    ‪1 min walk‬
  • Place, Patricia Lake
    ‪12 min drive‬
  • Place, Jasper National Park
    ‪39 min drive‬

Room options

View all photos for Fairmont King

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Fairmont King

8.2 out of 10
Very good
(54 reviews)

Highlights

Heating
LED TV
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Patio
Separate sitting area
Fireplace
Heating
LED TV
Pillow menu
Sofa bed - double
Premium bedding
  • 51 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Cabin, 3 Bedrooms (Viewpoint)

Cabin, 3 Bedrooms (Viewpoint)

Cabin, 3 Bedrooms (Viewpoint)

Highlights

Patio
Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 428 sq m
  • 3 bedrooms
  • Park view
  • Sleeps 6
  • 3 King Beds

View all photos for Luxury Suite, 1 King Bed (Lakefront)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Suite, 1 King Bed (Lakefront)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
LED TV
Pillow menu
Premium bedding
Pillow-top bed
  • 51 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Separate sitting area
Fireplace
Heating
LED TV
Pillow menu
Sofa bed - double
Premium bedding
  • 65 sq m
  • Park view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Bay View

Junior Suite, 1 King Bed, Bay View

Junior Suite, 1 King Bed, Bay View

8.4 out of 10
Very good
(5 reviews)

Highlights

Patio
Separate sitting area
Heating
LED TV
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Fireplace

Junior Suite, 2 Double Beds, Fireplace

Junior Suite, 2 Double Beds, Fireplace

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Fireplace
Heating
LED TV
Pillow menu
Sofa bed - double
Premium bedding
Pillow-top bed
  • 39 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Lake View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Patio
Separate sitting area
Heating
LED TV
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premier)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Premier)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Patio
Separate sitting area
Heating
LED TV
Pillow menu
Sofa bed - double
Premium bedding
Pillow-top bed
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(22 reviews)

Highlights

Heating
LED TV
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Fireplace

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Separate sitting area
Fireplace
Heating
LED TV
Pillow menu
Sofa bed - double
Premium bedding
  • 39 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Main Lodge)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Main Lodge)

Highlights

Balcony
Heating
LED TV
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Deluxe)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (Deluxe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Separate sitting area
Heating
LED TV
Pillow menu
Sofa bed - double
Premium bedding
Pillow-top bed
  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Fairmont, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
LED TV
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite (2 Double beds, Lakefront)

40-inch LED TV with digital channels, TV

Luxury Suite (2 Double beds, Lakefront)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
LED TV
Pillow menu
Sofa bed
Pillow-top bed
  • 51 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

One Bedroom Suite Lake view King

Highlights

Patio
Separate sitting area
Fireplace
Heating
LED TV
Pillow menu
Sofa bed - king
Premium bedding
  • 75 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite Lake view 2 Queens

Highlights

Patio
Separate sitting area
Heating
LED TV
Pillow menu
Sofa bed - queen
Premium bedding
Pillow-top bed
  • 59 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Fireplace, Bay View

Highlights

Patio
Separate sitting area
Fireplace
Heating
LED TV
Pillow menu
Sofa bed - queen
Premium bedding
  • 47 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cabin, 4 Bedrooms (Gardeners)

Cabin, 4 Bedrooms (Gardeners)

Cabin, 4 Bedrooms (Gardeners)

Highlights

Patio
Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 263 sq m
  • 4 bedrooms
  • Park view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Cabin, 3 Bedrooms (Ridgeline)

Exterior

Cabin, 3 Bedrooms (Ridgeline)

Highlights

Patio
Separate dining area
Separate sitting area
Fireplace
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 147 sq m
  • 3 bedrooms
  • Partial lake view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

About the area

Jasper

A luxury stay in Jasper awaits you at Fairmont Jasper Park Lodge. You'll be 0.1 km (0.1 mi) from Fairmont Jasper Park Lodge Golf Course and 5.8 km (3.6 mi) from Maligne Canyon. Highlights at this eco-friendly resort include 5 restaurants, a full-service spa and a golf course. .A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Orso Trattoria, serves Italian cuisine and is open for breakfast and dinner. The Emerald Lounge is the resort's own cocktail bar. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Jasper resort include Icefields Parkway and Patricia Lake.
View more Resorts in JasperOpens in a new window

What's nearby

  • Fairmont Jasper Park Lodge Golf Course - 1 min walk - 0.0 km
  • Jasper Information Centre National Historic Site - 9 min drive - 8.1 km
  • Patricia Lake - 12 min drive - 10.9 km
  • Pyramid Lake - 13 min drive - 11.5 km
  • Jasper National Park - 39 min drive - 44.3 km

Getting around

  • Jasper Station - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min drive
  • ‪Bear's Paw Bakery - ‬9 min drive
  • ‪The Maligne Range - ‬9 min drive
  • ‪De'd Dog Bar & Grill - ‬9 min drive
  • ‪The Raven Bistro - ‬9 min drive

About this property

Fairmont Jasper Park Lodge

Luxury resort with 5 restaurants and full-service spa
Fairmont Jasper Park Lodge offers its guests a full-service spa, a golf course, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 25 meeting rooms available. A 24-hour health club, a hot tub, and a sauna are also featured at the luxury Fairmont Jasper Park Lodge. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jasper resort.

  • 446 guestrooms or units
  • 5 dining venues
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Fairmont Jasper Park Lodge offers 446 accommodations with espresso makers and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 4 to 35 for adults and CAD 4 to 35 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Orso Trattoria
  • The Emerald Lounge
  • The Great Hall
  • The Nook
  • Thompson Terrace

Things to do

  • 18-hole golf course
  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Cross-country skiing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Horseback riding/rentals
  • Hot tub
  • Ice skating
  • Mountain biking
  • Outdoor pool
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Rowing/canoeing
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 25 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service

More

  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 54.50 per accommodation, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 35 for adults and CAD 4 to 35 for children
  • Valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 54.50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Jasper Park
Fairmont Jasper Park Lodge
Fairmont Lodge
Jasper Park Fairmont
Jasper Park Lodge
Jasper Park Lodge Fairmont
The Fairmont Jasper Park Lodge
The Fairmont Jasper Park
Jasper Fairmont
Jasper Park Lodge
Fairmont Jasper Park Hotel Jasper
Fairmont Jasper Park Lodge Jasper
Fairmont Jasper Park Jasper
Fairmont Jasper Park Lodge Resort
Fairmont Jasper Park Lodge Jasper
Fairmont Jasper Park Lodge Resort Jasper

Frequently asked questions

What is the cancellation policy at Fairmont Jasper Park Lodge?

Fairmont Jasper Park Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Jasper Park Lodge?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Fairmont Jasper Park Lodge on 13 Oct 2025 start from NZ$778.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Jasper Park Lodge?

Yep, Fairmont Jasper Park Lodge has a free self car park. Additionally, there is valet parking with in/out privileges for CAD 47.25 per night.

Is there a spa on site at Fairmont Jasper Park Lodge?

Yep, there is an onsite spa at Fairmont Jasper Park Lodge. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Fairmont Jasper Park Lodge have a pool?

Fairmont Jasper Park Lodge has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Fairmont Jasper Park Lodge?

Fairmont Jasper Park Lodge features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes Fairmont Jasper Park Lodge a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Jasper Park Lodge.

Does Fairmont Jasper Park Lodge serve breakfast?

Yeah, cooked-to-order brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont Jasper Park Lodge?

No, Fairmont Jasper Park Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Jasper Park Lodge?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Jasper Park Lodge?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Jasper Park Lodge?

Furry friends are welcome at Fairmont Jasper Park Lodge, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Is there a golf course on site at Fairmont Jasper Park Lodge?

Yep, Fairmont Jasper Park Lodge has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Fairmont Jasper Park Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1007 reviews
Rating 8 - Good. 183 out of 1007 reviews
Rating 6 - Okay. 96 out of 1007 reviews
Rating 4 - Poor. 76 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised to find that the room we booked had no air conditioning. This room was not an inexpensive room, and there was no mention of this in the booking. After moving us to another room that also had no a/c, the manager moved us to a very nice room with a/c close to the lake. Other than the initial issue with the rooms, the hotel was excellent, and the manager, John, was very helpful as well as the rest of the staff. The location is beautiful, and the amenities and services are outstanding.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Staff & service
Clearly not enough staff.
Stayed 1 night in Jun 2025

6/10 Okay

Amrit

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Beautiful lake. Animals on property. Disappointed in dining options. Only one place open for guests. Two other restaurants were closed to guest as they had groups and tours. Not very fair considering the price you pay for the room!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheena

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay. Everything 10/10.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Ronald

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We had a very disappointing meal in the Italian dining room
Stayed 1 night in Jun 2025

4/10 Poor

Lipika, Cupertino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant view was great and the hotel had a private canoe rental that I liked. Hotel crew were helpful and friendly. The room was extremely small for the price (I paid Canadian 1001 per night). For a luxary hotel, even the minimum space can't be that small. We could hardly fit in our 4 suitcases. Bathroom garbage bin didn't have plastic bag and that was disgusting. I get the eco-friendly concept but a bathroom garbage bin in a hotel needs to be better managed. Food in the hotel wasn't very good. Choices were monimum. When we went to the town for lunch, it was 10 mins drive from the town and parking is hard in the Jasper town so we struggled to get parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sneha

Travelled with family
Needs more activities
Stayed 1 night in Jun 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a lovely place
Stayed 1 night in Jun 2025

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Like all Fairmont Properties, the facilities and the location was excellent. The cost of food in the Jasper {Park Lodge is quite out of line with reality. Most resorts offer breakfast with the room rate - the buffet was $42 for breakfast - way too expensive as were the charges for the evening meals in the Grand Hall. Waitress first morning was somewhat slow and the waiter the next morning charged me an extra charge for a refill of coffee but the hostess cancelled that. Staff waiting on tables on both evenings were excellent - it is just the price that is out of line for what one receives but that is true in every Fairmont Location that I have stayed at. The room was fine and the cleaning lady provided me with an extra box of kleenex for my head cold. Beautiful location indeed.
Stayed 2 nights in Jun 2025

2/10 Terrible

Allison

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our cabin was very hot. There were 2 fans plus a ceiling fan and we had the 2 windows open and the front and back doors open but this did not help. Apparently they are going to be putting in air conditioning soon. This was the only drawback….unfortunately we did not sleep well because it was so hot in the room
Stayed 2 nights in Jun 2025

8/10 Good

SIRIGOON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was surrounded by beautiful lake and the service was outstanding.. The only reason why I ranked it 4 star instead of 5 is that the air conditioning didn't really work so the room and bathroom was hot even during this time of the year. We had to opened all the windows and the door to cool the room down even with all the fans that were provided.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean very good
Stayed 2 nights in Jun 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Not so good, with the expensive rate and no AC in the room, only have the nice lake's view
Stayed 2 nights in Jun 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is beautiful, staff extremely friendly, and great amenities. However, if going in the summer months be aware that some rooms have no air conditioning. When booking a room I saw nothing that indicated which rooms had no AC and only learned I had been given one of those rooms when I walked in to find it very hot. It’s tough paying $1000/night for no AC.
Stayed 3 nights in Jun 2025

8/10 Good

Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area with fine dining. Too many guests bringing animals with them during the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lyndin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, cozy and exceptional service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
We got upgraded
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous

Breathtaking. Lovely and accommodating staff.
Stayed 2 nights in Apr 2025