See all properties
Save

Grand Hyatt Jeju

5.0 star property
Luxury hotel with 14 restaurants and full-service spa

Photo gallery for Grand Hyatt Jeju

Relax in a serene hot spring area with lounge chairs and umbrellas, surrounded by breathtaking views.
Enjoy a panoramic city view from this stylish dining area with a long table and comfortable seating.
Reception area with a minimalist design, featuring a central desk, large windows, geometric ceiling pattern, and framed artwork.
Relax by the ocean-view pool surrounded by lounge chairs and umbrellas.
Enjoy a panoramic view of the city and sea from the expansive windows in this stylish room.

Popular amenities

  • Hot tub
The current price is NZ$379
includes taxes & fees
31 Aug - 1 Sept

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Paradise Casino
    ‪9 min walk‬
  • Iho Beach
    ‪3 min drive‬
  • Dongmun Market
    ‪6 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Corner (130-SQM)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

10.0 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(35 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 195 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View, Corner

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Single Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 King Beds

About the area

Jeju City

A luxury stay in the heart of Jeju City awaits you at Grand Hyatt Jeju. You'll be 1 km (0.6 mi) from Nuwemaru Street and 2.6 km (1.6 mi) from Halla Arboretum. Highlights at this hotel include 14 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include facials and aromatherapy along with access to the sauna and hot tub. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 3724 square feet (346 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Nohyeong-dong hotel include Dragon Head Rock and Dongmun Market.

What's nearby

  • Cheju Halla General Hospital - 7 min walk - 0.6 km
  • Paradise Casino - 9 min walk - 0.8 km
  • Iho Beach - 3 min drive - 3.4 km
  • Dragon Head Rock - 6 min drive - 5.7 km
  • Dongmun Market - 6 min drive - 6.4 km

Getting around

  • Jeju (CJU-Jeju Intl.) - 8 min drive

Restaurants

  • ‪한국맥도날드제주노형점 - ‬1 min walk
  • ‪Lounge 38 - ‬2 min walk
  • ‪GRAND CLUB - ‬2 min walk
  • ‪Cafe 8 & Terrace - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Grand Hyatt Jeju

Luxury hotel with 14 restaurants and full-service spa
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a nearby corner/local shop. A business centre, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Grand Hyatt Jeju. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

  • 1600 guestrooms or units
  • 38 levels
  • 2 buildings
  • 14 dining venues
  • 3724 sq ft of conference space
  • 346 sq. m of conference space
  • Built in 2020
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Grand Hyatt Jeju offers 1600 accommodations with minibars and a safe. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Relax by the oceanfront pool, surrounded by lounge chairs and umbrellas.

Shilla Stay Plus Iho Tewoo Ocean Front

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 197 reviews
The price is NZ$290
includes taxes & fees
27 Aug - 28 Aug
Shilla Stay Plus Iho Tewoo Ocean Front

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (244 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 60000 for adults and from KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

What is the cancellation policy at Grand Hyatt Jeju?

Grand Hyatt Jeju offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Jeju?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Jeju on 31 Aug 2025 start from NZ$379.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Jeju?

Yep, Grand Hyatt Jeju has a free self car park.

Are there any beaches close to Grand Hyatt Jeju?

The closest beach to Grand Hyatt Jeju is Hamdeok Beach (18.6 km).

Is there a spa on site at Grand Hyatt Jeju?

Yep, there is an onsite spa at Grand Hyatt Jeju. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Grand Hyatt Jeju have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Grand Hyatt Jeju?

Grand Hyatt Jeju features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hyatt Jeju a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Jeju.

Is Grand Hyatt Jeju family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Jeju is a hit with families.

Does Grand Hyatt Jeju serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Jeju?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Grand Hyatt Jeju?

Yep, Grand Hyatt Jeju has 14 restaurants.

What time are check-in & check-out at Grand Hyatt Jeju?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Hyatt Jeju?

No, only service animals are allowed.

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1000 reviews
Rating 8 - Good. 118 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious for 3 people, and the bed was super comfortable. The gym exceeded our expectations - it has all the equipment we needed and was very well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Umme

Great
Stayed 1 night in Apr 2025

10/10 Excellent

Yit Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sven Erik, Fernandina Beach

Travelled with family
Liked: Amenities
They have the best spa and sauna facilities that i ever experienced.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! We enjoyed the hotel shopping and restaurants. The indoor pool was amazing and my granddaughter enjoyed some late night swimming after a long day of tours.It was definitely a 10 out of 10.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdulrahman, Riyadh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great , but I can’t eat in any restaurant in the hotel coz no one at the hotel serve (HALAL) food
Stayed 3 nights in Apr 2025

10/10 Excellent

Vivian Lai Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Apr 2025

10/10 Excellent

Vivian Lai Lai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Mayukh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem! Our room was spacious with a great view. The hotel has so many property amenities, including a spa, gym, pools, restaurants, and shopping areas. I booked a massage and facial at the spa, and the experience was very relaxing. We ordered room service several times and ate dessert at the Pop-up Plaza, and everything we ordered was delicious. Parking in the garage was easy and convenient. It was a wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Annabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Lauren

Stayed 2 nights in Apr 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Shelby, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the rooms but the food was hit and miss. We did not enjoy the (expensive)breakfast buffet or the Japanese restaurant. The hotel is just like a Vegas hotel with lots of shops, which is fun.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yusset

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Zenaida

Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is wonderful
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Overall, this hotel is for Chinese include breakfast buffet. The breakfast was the worst that I had ever in the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Taekhwan

Stayed 1 night in Apr 2025

8/10 Good

judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful experience.

Excellent hotel only issue was poor WiFi and cellular service
Stayed 2 nights in Apr 2025

8/10 Good

Zerlinda

Stayed 3 nights in Mar 2025

10/10 Excellent

Anne Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room, the view, the pools
Stayed 3 nights in Mar 2025

10/10 Excellent

Seolhee

Stayed 1 night in Mar 2025