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Grand Hyatt Jeju

5.0 star property
Luxury hotel with 14 restaurants and full-service spa

Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Restaurant
Restaurant
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
The current price is NZ$274
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Place, Cheju Halla General Hospital
    ‪7 min walk‬
  • Place, Paradise Casino
    ‪9 min walk‬
  • Place, Nuwemaru Street
    ‪9 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Corner (130-SQM)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 195 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

10.0 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View, Corner

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Separate dining area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 2 Single Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

About the area

Jeju City

A luxury stay in the heart of Jeju City awaits you at Grand Hyatt Jeju. You'll be 1 km (0.6 mi) from Nuwemaru Street and 2.6 km (1.6 mi) from Halla Arboretum. Highlights at this hotel include 14 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include facials and aromatherapy along with access to the sauna and hot tub. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 3724 square feet (346 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Nohyeong-dong hotel include Dragon Head Rock and Dongmun Market.

What's nearby

  • Cheju Halla General Hospital - 7 min walk - 0.6 km
  • Paradise Casino - 9 min walk - 0.8 km
  • Nuwemaru Street - 9 min walk - 0.8 km
  • Jeju Five-Day Folk Market - 17 min walk - 1.5 km
  • Halla Arboretum - 3 min drive - 2.4 km

Getting around

  • Jeju (CJU-Jeju Intl.) - 8 min drive

Restaurants

  • ‪맥도날드 (McDonald's) - ‬1 min walk
  • ‪그랜드키친 - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cafe 8 & Terrace - ‬2 min walk
  • ‪Pocha - ‬2 min walk

About this property

Grand Hyatt Jeju

Luxury hotel with 14 restaurants and full-service spa
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a nearby corner/local shop. A business centre, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Grand Hyatt Jeju. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

  • 1600 guestrooms or units
  • 38 levels
  • 2 buildings
  • 14 dining venues
  • 3724 sq ft of conference space
  • 346 sq. m of conference space
  • Built in 2020
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Grand Hyatt Jeju offers 1600 accommodations with minibars and a safe. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Parking included
  • Free WiFi
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4.5 out of 5, Wonderful, 981 reviews
The price is NZ$231
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (244 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 60000 for adults and from KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

What is the cancellation policy at Grand Hyatt Jeju?

Grand Hyatt Jeju offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Jeju?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Jeju on 4 Jan 2026 start from NZ$274.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Jeju?

Yep, Grand Hyatt Jeju has a free self car park.

Are there any beaches close to Grand Hyatt Jeju?

The closest beach to Grand Hyatt Jeju is Hamdeok Beach (18.6 km).

Is there a spa on site at Grand Hyatt Jeju?

Yep, there is an onsite spa at Grand Hyatt Jeju. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Grand Hyatt Jeju have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Grand Hyatt Jeju?

Grand Hyatt Jeju features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hyatt Jeju a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Jeju.

Is Grand Hyatt Jeju family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Jeju is a hit with families.

Does Grand Hyatt Jeju serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Jeju?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Grand Hyatt Jeju?

Yep, Grand Hyatt Jeju has 14 restaurants.

What time are check-in & check-out at Grand Hyatt Jeju?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Hyatt Jeju?

No, only service animals are allowed.

Reviews

Grand Hyatt Jeju Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 768 out of 1005 reviews
Rating 8 - Good. 122 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

Reviews

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful. The hotel room was amazing…!!! The room was very spacious. Air con in the room not great. Free car parking for hotel guests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deeksha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a city in Itself and what an amazing room and view !
Stayed 1 night in Sep 2025

8/10 Good

Charles Yishan, Perth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel facilities👍 But the services may need to be upgraded at all.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yeun soo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
I think from a couple of years the quality of the hotel has gone down a lot. Was really looking forward to my stay this time but was a little bit disappointed with the food and overall smell of the hallways of the hotel. However the pool is always great
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be more diverse

The hotel room was everything we imagined. The service was great. Beds were comfortable. Breakfast buffet-delicious. The only downside was it wasn’t very diverse. I was the only person of color which was noticeable from the stares. Lotte should try to be more creative with their advertisements to entice more people from different cultural backgrounds to experience the grand Hyatt. Unless the current situation is intentional. I have stayed at different Grand Hyatts and loved them. This was the only time I felt self aware.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vilay, Greenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and lots of amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and affordable luxury

Excellent option for staying in Jeju. Rooms have amazing views, are comfortable and modern. Breakfast is an absolute highlight of the trip. Everything was fresh, delicious and the variety was mouthwatering. All kinds of Korean staples plus the usual international fares. Only 10 minutes from the airport and the hotel offers free shuttle starting at 6am. Two pools (one indoors one outdoors), and they’re both super fun. Staff throughout the property was friendly and professional. I recommend this hotel 100%
Stayed 4 nights in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay this place if you’re not Chinese. This hotel is for Chinese customers only.
Stayed 3 nights in Jul 2025

10/10 Excellent

Niki, Santa Clarita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great store
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel in the heart of Jeju

Amazing breakfast! Rooms were wonderful. The staff was very helpful and friendly. Outstanding hotel! I recommend this hotel 100%!!! EXCELLENT!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tae Hwan

Stayed 1 night in Jun 2025

8/10 Good

Tien

Liked: Cleanliness, amenities, property conditions & facilities
The room is nice, but the rest of the hotel is a bit empty.
Stayed 1 night in Jun 2025

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hyatt Jeju, A Very Comfortable Stay

The Grand Hyatt in Jeju is a landmark and it's easy to see why with the massive Dream Tower dwarfing all other buildings in the vicinity. We were graciously offered a free monitor upgrade due to staying multiple nights. There were numerous restaurants in the hotel but we didn't try any, since there were countless options in the surrounding blocks. Again there is a lot of shopping, which we did not take part in, but it was interesting to walk around. The outdoor pool was great and the kids absolutely loved it. The only downside is that both the indoor and outdoor pools get VERY busy as this is a very popular hotel, so we found the sweet spot with going around dinner time while other people are eating. Bonus points that we found out about a free shuttle back to the airport even though the Hyatt website says that you should take a taxi or the bus.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julianne Monalisa

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Absolutely stunning hotel, food and services.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in a good location

Loved how spacious the room, lounge armchair was very comfortable. The room was very clean and the view was great. Service was almost close to perfect but they took a very long time to push the luggage trolley to my room. Not good when you’re in a rush
Stayed 2 nights in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, large rooms/bathrooms and attentive staff. We really enjoyed our stay. Will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is essentially a Las Vegas hotel in the middle of Jeju City. Basically everything you need is there. A buffet, bar, karaoke, clothes shopping mall, casino, japanese restaurant (rather pricey tbh) and I kid you not, a FULL SIZE 7-Eleven store INSIDE. The pools were a little smaller than I thought they'd be and the inside pool is slightly unimpressive. The spas looked great but I didn't have time to try them. Keep in mind, getting around Jeju Island is a bit of a hassle unless you take taxis and with those everything is about 15 minutes apart instead of 45 as buses take forever. There is a McD in front for a taste of home and a black pork restaurant behind for a Jeju delicacy. Need groceries or souvenirs? There's a Lotte Mart about a 10 minute walk south. The room was gigantic, floor to ceiling windows for a gorgeous view of the city or mountains. I was only irritated with the clientele from time to time, but for the price I feel like it can't be beat. For comparison, my hotel in Seoul was only $20 cheaper than this but wayyy less nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dong hwa

Stayed 1 night in Jun 2025

10/10 Excellent

erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet options for breakfast & evening cocktail were excellent, and it is totally worth it!!:)
Stayed 3 nights in Jun 2025

10/10 Excellent

Tae Hwan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff. My room had an awesome view of the ocean and the airport where you can see planes land and take off! Highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

Cora

Stayed 3 nights in Jun 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, beautiful, comfortable, kind, helpful and polite staff. Great dining options. Within walking distance to shops.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thoe

Travelled with group
Liked: Amenities, property conditions & facilities
Clean and big rooms. Staffs are friendly and helpful
Stayed 4 nights in May 2025