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21st Floor 360 Suitop Hotel

Photo gallery for 21st Floor 360 Suitop Hotel

Suite (Platinium Duplex)
Presidential Duplex, 2 Bedrooms (suite) | Living area
35-inch LCD TV with cable channels, TV, video game console
Suite (Platinium Duplex) | Living room
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Laundry room
  • Housekeeping
The current price is NZ$447
8 Apr - 9 Apr

Explore the area

View map
Ben Yehuda 34, Jerusalem
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Machane Yehuda Market
    ‪8 min walk‬
  • Place, Mamilla Mall
    ‪13 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪35 min drive‬

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About the area

Jerusalem

21st Floor 360 Suitop Hotel puts you in the heart of Jerusalem, within steps of Ben Yehuda Street and Mount Herzl. Highlights at this hotel include in-room kitchens, free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Other amenities include express check-in, express check-out and a corner/local shop. There's also self parking, along with the convenience of an airport shuttle. .Near this Jerusalem City Centre hotel, you'll find Western Wall.

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Machane Yehuda Market - 8 min walk - 0.8 km
  • Jerusalem Great Synagogue - 8 min walk - 0.8 km
  • Mamilla Mall - 13 min walk - 1.2 km
  • Jaffa Gate - 17 min walk - 1.5 km

Getting around

  • Jerusalem Biblical Zoo Station - 13 min drive
  • Yekuti'el Adam Station - 19 min drive
  • Tel Aviv (TLV-Ben Gurion) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Casual Culinary - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Golden Burger - ‬3 min walk
  • ‪Roasters - ‬2 min walk

About this property

21st Floor 360 Suitop Hotel

21st Floor 360 Suitop Hotel offers its guests a fitness centre, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly 21st Floor 360 Suitop Hotel also features dry cleaning/laundry services, a corner/local shop, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this Jerusalem hotel.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Built in 2015
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
21st Floor 360 Suitop Hotel offers 14 air-conditioned accommodations with espresso makers and video game consoles. This accommodation offers separate sitting areas. Beds feature premium bedding. 35-inch LCD televisions come with premium cable channels. Kitchens offer fridges and microwaves. Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers, designer toiletries and complimentary toiletries.

This Jerusalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 26 per day)
  • Limited on-site self parking

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Video game console

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that check-in starts at 8 PM on Saturdays and Jewish holidays.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 210 per night.
  • Cots (infant beds) are available for USD 50 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Airport shuttle fee per child: USD 100 (one-way)
  • Self-parking fee: USD 26 per day
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 210 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel
21st Floor 360 Suitop Jerusalem
21st Floor 360 Suitop
21st Floor 360 Suitop
21st Floor 360 Suitop Hotel Hotel
21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at 21st Floor 360 Suitop Hotel?

21st Floor 360 Suitop Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 21st Floor 360 Suitop Hotel?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at 21st Floor 360 Suitop Hotel on 8 Apr 2026 start from NZ$447, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 21st Floor 360 Suitop Hotel?

Yep, 21st Floor 360 Suitop Hotel has a self car park for USD 26 per day. A self car park is also available, for a fee.

Are there hot tubs in the rooms at 21st Floor 360 Suitop Hotel?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at 21st Floor 360 Suitop Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at 21st Floor 360 Suitop Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at 21st Floor 360 Suitop Hotel?

No, only service animals are allowed.

21st Floor 360 Suitop Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 355 reviews
Rating 8 - Good. 73 out of 355 reviews
Rating 6 - Okay. 20 out of 355 reviews
Rating 4 - Poor. 20 out of 355 reviews
Rating 2 - Terrible. 20 out of 355 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tzirel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing. The apartment had a cool vibe. The hot water didn’t work for the last 24 hours, they offered to move me. So I can’t complain.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
friendly helpful staff. great location. super breakfast options.
Stayed 4 nights in Nov 2025

10/10 Excellent

Deering

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2025

4/10 Poor

LILACH

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The building feels outdated and the surrounding area isn’t inviting. The elevator opens into dark, dim hallways, and the wall-to-wall carpets haven’t been vacuumed properly — you can see dirt on them. The rooms lack charm, with stains on the toilets, poorly done silicone around the fixtures, and a sweet, suffocating smell despite the no-smoking policy. The reception area looks more like an office than a hotel lobby. The bedroom had poor lighting, and one of the bulbs didn’t work. One of the towels had a hole in it, and overall the towels weren’t white and looked old and tired. The sheets felt the same. The kitchen was relatively clean, but the sink fixtures haven’t been replaced in a long time. Overall, the place doesn’t feel clean. Really disappointing.
Stayed 1 night in Nov 2025

6/10 Okay

Oreet

Liked: Cleanliness, staff & service
Disliked: Room comfort

Disappointing

The staff was nice - however the sign on the office said that it was open from 8 am till 8:30 pm - in reality, there was no one in the office till around 9 am and by 8 pm everything was all shut down for the night. Cleanliness was okay - however the place needs better maintenance. There are any number of places where you can see water damage on the walls - that needs to be spackled and painted. Towels are frayed, etc. Little things are frustrating too - the clothes hangers provided are cheap, bent out of shape hangers from dry cleaners. But worst of all was the fact that the description is just way off. Nowhere is there any mention of the fact that the bedroom and bathroom are up a flight of semi-circular stairs. Had we known that we have to go up and down stairs to the bathroom, to take a shower, to go to bed - we never would have booked this. Additionally, the listing on Hotels.com states: "On-site fitness center A rare find - enjoy convenient access to fitness facilities during your stay." -- except when you ask to use it - you are informed that it has nothing to do with the hotel and there is a fee to use this -- this is deceptive. We are Gold members and were supposed to receive a bottle of wine - which we never got and when I tried to bring this to their attention - there was nobody in the office. There's more - but you get the picture. This place has potential - but truth in advertising would be nice and we will not return, nor recommend it to anyone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Moshe

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent location and very comfortable. Clean but can be maintained slightly better. Would definitely stay there again
Stayed 14 nights in Jul 2025

10/10 Excellent

Svetlana, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 5 and in any other place we would have been forced to get two rooms. This hotel has two bedrooms and a sofa bed in the living area. Fully equipped kitchen, huge dining area and amazing views. The breakfast is a choice of one of the nearby restaurants and was perfect. The place is a little old, but for our needs it was absolutely amazing. Oh, and the reception crew was the most helpful I have ever encountered. We will 100% stay again and recommend to everyone.
Stayed 2 nights in May 2025

10/10 Excellent

AnAs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Family Stay at the 21st Floor Hotel – Highly Recommended! We recently stayed at the 21st Floor Hotel in Jerusalem for a family vacation, and we couldn’t have asked for a better experience. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Everyone was extremely helpful, friendly, and attentive to every need—whether it was giving us tips on the best local restaurants or helping us organize transportation. One of the biggest highlights of this hotel is its unbeatable location. It’s situated right in the heart of Jerusalem, and we loved how close it was to everything. Machne Yehuda Market is just a short walk away. We also walked to the Western Wall (Kotel) several times during our stay. It’s about a 25-minute walk through the beautiful streets of Jerusalem, and we really appreciated being able to experience the city on foot. The suites themselves are exceptional. We stayed in one of the family suites, and it was incredibly spacious—plenty of room for everyone to relax. The suite was thoughtfully designed with a modern touch, and the large windows gave us breathtaking panoramic views of the city. The layout is perfect for families, with separate areas for sleeping, lounging, and even a small kitchen space that came in handy. Another thing that stood out was the impeccable cleanliness of the hotel. Housekeeping kept everything spotless, and the suite felt fresh and well-maintained every day.
Stayed 1 night in Mar 2025

10/10 Excellent

Ari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

prof

great host and great place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Oz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this apartment was honestly unforgettable! From the moment we walked in, we were blown away by how spacious and comfortable the room was—it felt more like a full suite than a typical vacation rental. There was so much room to breathe, unpack, and just settle in, which made a huge difference for us. The location couldn’t have been better. Being right in the center of Jerusalem meant we were able to walk to most of the main attractions, amazing restaurants, and shops. Whether we wanted to explore the Old City, grab a bite nearby, or just take in the local atmosphere, everything was so accessible. But hands down, the best part was the view. Being on the 21st floor gave us this absolutely breathtaking, wide-open view of the city. We spent every morning and evening just looking out the window or stepping onto the balcony—it’s something that pictures just can’t capture. It gave us a real sense of peace and perspective. Also, major shoutout to the cleanliness. The place was spotless when we arrived—everything felt fresh, well-kept, and thoughtfully prepared. You could tell the hosts really care about making sure guests are comfortable. This place really made our trip feel special. It was a perfect mix of location, comfort, and those little “wow” moments that you don’t forget. Would absolutely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jerrold, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

10/10 Excellent

Yissacher Dov

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place I’ve stayed in I had one thing that bothered me and that was the in the winter they don’t have air conditioning only heating and if you are like me and need to sleep cold it can get in the way a lot but let me tell u it was still worth it this place is amazing but they should fix that all in all 10/10
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Position and View is Great

Great location, easy parking in city centre, not fancy, not luxurious, no food services at all, the view is sublime. This is all about position position position and view...and not much else
Stayed 3 nights in Oct 2024

2/10 Terrible

ido

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During check-in, the receptionist demanded an additional payment with various claims. I insisted that I shouldn't pay anything beyond the VAT, but the worst part was that he spoke to us disrespectfully. We didn't receive the wine in our rooms as stated, and nothing was upgraded for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Ari

Stayed 1 night in May 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
easy check in. very friendly helpful staff wasn't able to use AC
Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful , great location , very comforatble , i recomend it a lot !
Stayed 2 nights in Oct 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.
Stayed 6 nights in Oct 2023

8/10 Good

Izhak

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

SON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good trip with excellent hotel.
Stayed 4 nights in Sep 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Scott

Views are great especially facing old city
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse luxury!

This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!
The view from our apartment. Amazing!
Stayed 4 nights in Jul 2023

8/10 Good

Carmelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and location is good
Stayed 2 nights in Jun 2023