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Herbert Samuel Jerusalem

Hotel with a full-service spa, near Western Wall

Photo gallery for Herbert Samuel Jerusalem

Indoor pool
Luxury Suite | View from room
Food court
Front of property
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
The current price is NZ$374
30 Aug - 31 Aug

Explore the area

View map
Shamai 25, Jerusalem
  • Ben Yehuda Street
    ‪1 min walk‬
  • Mamilla Mall
    ‪8 min walk‬
  • Western Wall
    ‪6 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪43 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.4 out of 10
Very good
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Comfort

Minibar, in-room safe, desk, blackout curtains

Superior Comfort

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Zion square view)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Zion square view)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Jerusalem

Herbert Samuel Jerusalem puts you in the heart of Jerusalem, within steps of Ben Yehuda Street and Zion Square. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The restaurant, Dining Room, serves Middle Eastern cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:00 AM. .Near this Jerusalem City Centre hotel, you'll find Western Wall.

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Mamilla Mall - 8 min walk - 0.8 km
  • Machane Yehuda Market - 13 min walk - 1.2 km
  • Al-Aqsa Mosque - 4 min drive - 3.0 km
  • Western Wall - 6 min drive - 1.9 km

Getting around

  • Yekuti'el Adam Station - 20 min drive
  • Jerusalem Biblical Zoo Station - 21 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪Mike's Place - ‬2 min walk
  • ‪Mr. Greens - ‬1 min walk
  • תמול שלשום
  • ‪זוני - ‬1 min walk
  • ‪Aroma Yafo - ‬2 min walk

About this property

Herbert Samuel Jerusalem

Hotel with a full-service spa, near Western Wall
Herbert Samuel Jerusalem offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Herbert Samuel Jerusalem.

This Jerusalem hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Herbert Samuel Jerusalem offers 137 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, Hebrew, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dining Room
  • Lobby Cafe

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at Herbert Samuel Jerusalem?

Herbert Samuel Jerusalem offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Herbert Samuel Jerusalem?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Herbert Samuel Jerusalem on 30 Aug 2025 start from NZ$373.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Herbert Samuel Jerusalem?

Yep, there is an onsite spa at Herbert Samuel Jerusalem. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Herbert Samuel Jerusalem have a pool?

Herbert Samuel Jerusalem has an indoor pool.

Does Herbert Samuel Jerusalem serve breakfast?

Yep, buffet breakfast is served daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Herbert Samuel Jerusalem?

No, Herbert Samuel Jerusalem does not offer an airport shuttle service.

Is there a bar or restaurant at Herbert Samuel Jerusalem?

Yep, they've got a lounge bar and an onsite restaurant that serves Middle Eastern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Herbert Samuel Jerusalem?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Herbert Samuel Jerusalem?

No, only service animals are allowed.

Herbert Samuel Jerusalem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 459 out of 736 reviews
Rating 8 - Good. 174 out of 736 reviews
Rating 6 - Okay. 56 out of 736 reviews
Rating 4 - Poor. 26 out of 736 reviews
Rating 2 - Terrible. 21 out of 736 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Always Stay Here when in Jlem!

Tamar at reception is a great host and representative of the hotel. Large rooms and shower space. Beautiful pool and spa area. Breakfast is worth waking up and to die for. Highly recommend. Great location right of the rail line and near Ben Yehudah St. Plenty of food, coffee shops and sites nearby. A+
Stayed 1 night in May 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located. Great breakfast. Clean rooms
Stayed 1 night in Apr 2025

8/10 Good

liza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

marcelo

Stayed 4 nights in Mar 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
Stayed 9 nights in Feb 2025

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Accommodating staff. Nice rooms.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Old fashion hotel.

Stayed 1 night in Feb 2025

10/10 Excellent

Aryeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jerusalem's hidden gem

Hidden gem in Jerusalem. Great location, great room, very good breakfast, great view from dining room. Looking forward to our next visit.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Avi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly. They have a great breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Pearl

Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Very Good Hotel in the middle of everything. Excellent breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bluma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally in the heart of Jerusalem ! Everything is walking distance
Stayed 3 nights in Jan 2025

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of everything

Excellent food and service. Amazing location next to all the places you want to see in Jerusalem. 15 minute walk to the Western Wall.
Stayed 5 nights in Jan 2025

10/10 Excellent

israel

Stayed 1 night in Jan 2025

10/10 Excellent

Hanah

Stayed 4 nights in Jan 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in excellent location. Great place to stay in Jerusalem.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

A.J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Eli

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Did not receive the complimentary bottle of wine as promised. 2. The hotel was completely empty, yet I was told there were no available upgrades. I was assured my room was the best they had, which is simply untrue as their website clearly shows better options. 3. On the first night, I called the main office to request the heat be turned on. They said they would handle it, but they didn’t. I woke up in a freezing room and ended up catching a cold. 4. Overall, the staff’s attitude was dismissive and unprofessional, making me feel undervalued as a guest.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a visit to Jerusalem

From the moment I arrived, I felt welcome. Beautiful lobby and great location. Easy walk to many historic locations. Breakfast on the top floor with views of the city. Superb Housekeeping!!
Stayed 7 nights in Nov 2024

8/10 Good

Lori

Stayed 2 nights in Nov 2024