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Prima Palace Hotel

Hotel in Jerusalem with 24-hour front desk and restaurant

Photo gallery for Prima Palace Hotel

Lobby
Front of property
Lobby
Dinner served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$334
20 Dec - 21 Dec

Explore the area

View map
2 Pines Street, Jerusalem, 9128002
  • Place, Machane Yehuda Market
    ‪3 min walk‬
  • Place, Ben Yehuda Street
    ‪5 min walk‬
  • Place, Mamilla Mall
    ‪17 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪36 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort New

Comfort New

Comfort New

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior New

Superior New

Superior New

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for New Deluxe

In-room safe, individually decorated, individually furnished, desk

New Deluxe

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Jerusalem

Prima Palace Hotel places you in the centre of Jerusalem, steps from Mount Herzl and within a short 5-minute stroll of Machane Yehuda Market. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Barrakat Hall, is open for dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. On weekday mornings buffet breakfast is served between 7:00 AM and 10:30 AM. .Sights within a 15-minute walk of this Kerem Avraham hotel include Ben Yehuda Street and Zion Square.

What's nearby

  • Machane Yehuda Market - 3 min walk - 0.3 km
  • Ben Yehuda Street - 5 min walk - 0.5 km
  • Jerusalem Great Synagogue - 14 min walk - 1.2 km
  • Mamilla Mall - 17 min walk - 1.5 km
  • Jaffa Gate - 5 min drive - 2.3 km

Getting around

  • Yekuti'el Adam Station - 7 min drive
  • Jerusalem (JRS-Malha Railway Station) - 8 min drive
  • Tel Aviv (TLV-Ben Gurion) - 41 min drive

Restaurants

  • ‪Marzipan - ‬3 min walk
  • ‪Beer Bazaar Jerusalem - ‬4 min walk
  • ‪Tap & Tail - ‬4 min walk
  • ‪Cafe Lyon - ‬4 min walk
  • ‪Shuka Market Bar - ‬2 min walk

About this property

Prima Palace Hotel

Hotel in Jerusalem with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Prima Palace Hotel.

This Jerusalem hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Dining venue
Prima Palace Hotel offers 76 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Prima Kings Hotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 683 reviews
The price is NZ$308
22 Dec - 23 Dec
Prima Kings Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: ILS 80 for adults and ILS 40 for children
  • A restaurant

Restaurants on site

  • Barrakat Hall
  • Shoham Hall

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ILS 80 for adults and from ILS 40 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Hotel Prima Palace
Prima Palace
Prima Palace Hotel
Prima Palace Hotel Jerusalem
Prima Palace Jerusalem
Prima Palace Hotel Hotel
Prima Palace Hotel Jerusalem
Prima Palace Hotel Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at Prima Palace Hotel?

Prima Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Prima Palace Hotel?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Prima Palace Hotel on 20 Dec 2025 start from NZ$334.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Prima Palace Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Prima Palace Hotel is a hit with families.

Does Prima Palace Hotel serve breakfast?

Yeah, buffet breakfast is offered on weekdays between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Prima Palace Hotel?

No, Prima Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Prima Palace Hotel?

Yep, you can grab a meal at Prima Palace Hotel's onsite restaurant.

What time are check-in & check-out at Prima Palace Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Prima Palace Hotel?

No, pets are not allowed.

Prima Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 367 reviews
Rating 8 - Good. 126 out of 367 reviews
Rating 6 - Okay. 45 out of 367 reviews
Rating 4 - Poor. 19 out of 367 reviews
Rating 2 - Terrible. 19 out of 367 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham, Spring Valley

Stayed 2 nights in Sep 2025

6/10 Okay

Joel, Brooklyn

Liked: Cleanliness, staff & service, amenities
Property has refurbished much better then it used to be still not a beautiful place but very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully kept
Stayed 3 nights in Jul 2025

10/10 Excellent

zipporah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica, kiryat ata

Travelled with family
Disliked: Amenities, property conditions & facilities
Very close to Ben yehuda street, and the shuk, close to all public transportation. Rooms very small, no balconies, no pool. Breakfast was like motel 8 quality, not as fancy as I expected for the price.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Ronald

Stayed 1 night in May 2025

10/10 Excellent

Albert, Vaughan

Travelled with partner
Great place and clean very central Next to Mahane Yehuda and Jaffa street Staff is nice specially Pierre very nice Breakfast is very filling kosher mehadrin There’s even a Mikveh on the premises
Stayed 3 nights in Feb 2025

10/10 Excellent

nachman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Feb 2025

10/10 Excellent

aron

Stayed 1 night in Dec 2024

10/10 Excellent

Leah

Stayed 19 nights in Aug 2024

10/10 Excellent

Aytan, Safed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, great location and close to everything
Stayed 6 nights in Sep 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Location
Stayed 3 nights in Jul 2024

8/10 Good

Rivki

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Good location and reasonable quality
Stayed 1 night in Jun 2024

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was beautiful
Stayed 6 nights in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
The hotel provided all the services I was seeking. The food was good and the hotel condition was also of a good standard. The staff provided good service. The location of the hotel is ideal, allowing easy access across key locations in Jerusalem.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Stayed 3 nights in Apr 2024

10/10 Excellent

MOSHE

Stayed 3 nights in Mar 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Rudi, cedarhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Jan 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Jan 2024

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023