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Rivoli Hotel

Property class: 3

Photo gallery for Rivoli Hotel

A spacious dining area with multiple tables set for a formal event, featuring classic chairs and elegant table settings.
A spacious room with multiple sofas and armchairs arranged in a row, a flat-screen TV mounted on the wall, and a chandelier hanging from the ceiling.
A staircase with a dark wooden handrail and white walls, leading to an exit door.
A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.
A long, narrow hallway with white walls and doors on both sides.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
3 Salah Eddin St, Jerusalem, 91999
  • Place, Damascus Gate
    ‪3 min walk‬
  • Place, Temple Mount
    ‪5 min walk‬
  • Place, Mount of Olives
    ‪7 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪54 min drive‬

Room options

View all photos for Standard Single Room, City View

A hotel room with a bed, a chair, a television, and a nightstand with a lamp.

Standard Single Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Double Room, City View

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Standard Double Room, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Triple Room, City View

A hotel room with a bed, two armchairs, a small wooden table, and a curtain backdrop.

Standard Triple Room, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

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About the area

Jerusalem

Rivoli Hotel puts you in the heart of Jerusalem, steps from Mount Herzl and within a 10-minute stroll of Via Dolorosa. Highlights at this hotel include a restaurant and free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3-property class Jerusalem hotel include Western Wall and Machane Yehuda Market.

What's nearby

  • Damascus Gate - 3 min walk - 0.3 km
  • Via Dolorosa - 3 min walk - 0.3 km
  • Temple Mount - 5 min walk - 0.5 km
  • Mount of Olives - 7 min walk - 0.6 km
  • Western Wall - 10 min walk - 0.9 km

Getting around

  • Yekuti'el Adam Station - 12 min drive
  • Jerusalem (JRS-Malha Railway Station) - 24 min drive
  • Tel Aviv (TLV-Ben Gurion) - 57 min drive

Restaurants

  • ‪Wiener KaffeeHaus - ‬9 min walk
  • ‪ZAD Restaurant & Café - ‬3 min walk
  • ‪Shawesh Restaurant - ‬11 min walk
  • ‪Philadelphia Restaurant - ‬6 min walk
  • ‪Maswadeh Fried Chicken - ‬8 min walk

About this property

Rivoli Hotel

There's a restaurant on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. An area shuttle within 0.5 km and a shuttle from the hotel to the airport (available 24 hours) are available for a fee. The business-friendly Rivoli Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 3-star Jerusalem hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue
Rivoli Hotel offers 28 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 20-inch flat-screen televisions come with satellite channels. Bathrooms include a bath.

This Jerusalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 0.5 km

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rivoli Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ILS 62 per person
  • Airport shuttle fee per child: ILS 62 (one way), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Rivoli Hotel
Rivoli Hotel Jerusalem
Rivoli Jerusalem
Rivoli Hotel Hotel
Rivoli Hotel Jerusalem
Rivoli Hotel Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at Rivoli Hotel?

Rivoli Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Rivoli Hotel a romantic place to stay?

24-hour room service, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Rivoli Hotel.

Is Rivoli Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Rivoli Hotel is a hit with families.

Does Rivoli Hotel serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Rivoli Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day for a fee.

Is there a bar or restaurant at Rivoli Hotel?

Yep, you can grab a meal at Rivoli Hotel's onsite restaurant.

What time are check-in & check-out at Rivoli Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Rivoli Hotel?

No, pets and service animals are not allowed.

Rivoli Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 120 reviews
Rating 8 - Good. 44 out of 120 reviews
Rating 6 - Okay. 26 out of 120 reviews
Rating 4 - Poor. 16 out of 120 reviews
Rating 2 - Terrible. 8 out of 120 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy staying at the Rivoli. Well located, affordable, excellent service.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly clean hotel 1 minute form the old city

Super nice staff and very nice hotel 1 minute walk from The old city. Nice safe area.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and owner were very helpful and cooperative
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host is very kind. It is so good place to look around Jerusalem.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very sweet owner. Took me under his wing and made sure i well taken care of. Comfortable and relaxing stay
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice friendly good manager.

The man who helped was very kind. It's not the most modern hotel but the friendship is great. Breakfast ok and location is good.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good humble place to stay, humble area of Jerusalem cannot expect more for the area, but convenient to visit the know sites of Jerusalem, heavy traffic if you are driving, they use the horn a lot.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I am so glad I decided to stay here. The customer service was great, breakfast was good, and the location is A . Short walk from bus station, right across from Damascus Gate, in the heart of the Old City. I slept soundly, ate well, and felt totally safe as a solo traveler. Thank you Rivoli Hotel!
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best decision!

Great team. Always pleasant. Had a really good time and staff are very friendly and always helpful when needing anything. Perfect distance from the Al Aqsa Masjid and not far from the market. Also situated next to many brilliant places to eat. Would definitely recommend for anyone who likes a family vibe hotel with a good team who are always happy to help.
Stayed 5 nights in Mar 2023
Verified review

6/10 Okay

It’s was comfortable, but breakfast very bad.
Stayed 6 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty basic, the room was a decent size only thing is the bathroom is really small
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Not bad for the money

Room clean and decent value for money. Breakfast not very good ( instant coffee). Location convenient to Old City in slightly run down but interesting neighborhood
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Noise evening time regarding religions of my neighborhoods, its mean praying from speakers every hours.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
A fair price for what you received. Very basic. Bed has no box spring and mattress very hard. Bathroom outdated. Propretor very friendly and helpful. Accross from hereod,s gate at haty land.
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recommend it. Washroom was very inconvenient and very small.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was the worst hotel I checked in in my whole life. The floors was ultra dirty. I was scared to even sit on their bed. the only thing positive was the reception. the guy was super nice. I had to call hotels.com at 11pm to switch me to another hotel and they were great at it. they switched me to a near by hotel much cleaner.
Stayed 3 nights in Dec 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Where Jerusalem gets an enema.

When I paid with my MC the machine gave me options of shekels or home currency. I paid in CDN $ The desk man got mad and said I had to pay in shekels. I said okay cancel the charge. He said I don’t know how. You cancel at home pay again in shekels. I refused and he sat down in a huff. I think he gave us the crappiest room in the house. Ac made a racket in the night. We turned it off and then ice fell out onto the table for the next hour. Night clerk wasn’t helpful. I don’t think he spoke any English. I asked about shuttle to airport and was told taxi.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a hostel in poor condition and unfriendly staff

We picked this place because the other hotel was fully-booked for our last night in Jerusalem, and we were taking a bus to the Israel/Jordan boarder on the next morning.This place is next to the bus station. This is rather a hostel than a hotel, except having separate rooms with private bath room. The carpet in the hotel room was dirty. The wall painting was peeled off with mold everywhere. The bed was very simple (not near comfortable) with very simple bedding. Bath room is very small which is hard to have two persons in at the same time. The shower curtain is so light that it flips while taking shower. The hotel dose not have elevator, so guests need to carry suitcases upstairs. The hotel staff does not offer help at all. As a matter of fact, we tried to borrow a umbrella from the staff at the front desk to go out for a dinner. The staff just said "no" with an umbrella hanging next to him. The hotel is located in a noisy street with its back to a cemetery. I think posting this hotel at its website only hurts the credibility of hotels.com.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

위치가 넘 좋고 종업원들이 친절하다

시설이 약간 떨어지지만 숙박비가 저렴하고 위치가 넘 좋다. 헤롯문 앞에 있어 예루살렘 성과 감람산을 도보로 갈 수 있다. 지배인과 룸 청소하는 분이 불편한건 없냐 늘 물어보며 혼자 온 나를 챙겨주었다
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación , excelente servicio
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei o hotel...o atendimento é muito bom,proximo a Herodes gate...café da manhã árabe,cama confortável , fácil de ir às principais atrações de Jerusalém,a pé...todos foram muito amáveis e gentis..recomendo a todos!!
Stayed 6 nights in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La habitación asignada tenía el baño en muy malas condiciones, con humedad permanente en el piso del baño. No hay disponibilidad de agua caliente en todo momento, sino en lapsos. El televisor no funcionó nunca. Los administradores nunca tuvieron la intención de arreglar nada. Lo bueno, o mejor dicho, excelente, es su ubicación, la que permite desplazarse por la ciudad de manera adecuada.
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das Personal war freundlich! Die Ablehnung des zunächst angebotenen Zimmers wurde fraglos akzeptiert. - Das Frühstück völlig ausreichend, wenn auch ohne Abwechslung. - Die Möbel sind alt und abgenutzt. Die Auslegware im ganzen Haus ist alt, fleckig und unappetitlich. Es gibt keinen Kühlschrank, keinen Safe. Das Bad war unpraktisch (hohe Stufe, ein Mittelding zwischen Dusche und Badewanne, nur für sehr bewegliche Menschen benutzbar). - Die Lage an einer sehr belebten Straße (das gilt für die Zimmer, die nicht Fenster zum Friedhof haben) ist durchaus interessant, sehr gut für fußläufige Besuche der Altstadt.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place great staff

It was good the staff were very friendly and quite helpful. I would go there again
Stayed 4 nights in Feb 2020