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Yamagata Kaku Hotel & Spa

Property class: 4

Photo gallery for Yamagata Kaku Hotel & Spa

Superior Twin Room | Bathroom
Hot springs
Front of property – evening/night
Public bath
Yamagatakaku Suite | Living room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$352
includes taxes & fees
28 Apr - 29 Apr

Explore the area

View map
No.187, Sec. 2, Zhongshan Rd., Jiaoxi, Yilan County, 262
  • Place, Jiaosi Hot Springs
    ‪2 min walk‬
  • Place, Jiaoxi Hot Spring Visitor Center
    ‪3 min walk‬
  • Place, Tangweigou Hot Springs Park
    ‪7 min walk‬
  • Airport, Taipei (TSA-Songshan)
    ‪91 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(33 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Yamagatakaku Room

Yamagatakaku Room

Yamagatakaku Room

  • City view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Yamagatakaku Suite

Yamagatakaku Suite

Yamagatakaku Suite

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the area

Jiaoxi

Yamagata Kaku Hotel & Spa places you in the centre of Jiaoxi, within a short 5-minute stroll of Jiaosi Hot Springs and Jiaoxi Hot Spring Visitor Center. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Each morning self-service breakfast is served between 7 AM and 10:00 AM. There's also the convenience of limited parking. .In proximity to this 4-property class Jiaoxi hotel you'll find Luodong Night Market.

What's nearby

  • Jiaosi Hot Springs - 2 min walk - 0.2 km
  • Jiaoxi Hot Spring Visitor Center - 3 min walk - 0.3 km
  • Tangweigou Hot Springs Park - 7 min walk - 0.7 km
  • Jiaoxi Sietian Temple - 17 min walk - 1.5 km
  • Monkey Cave Waterfall - 4 min drive - 2.7 km

Getting around

  • Jiaoxi Station - 2 min walk
  • Taoyuan International Airport (TPE) - 77 min drive

Restaurants

  • ‪山友拉麵 - ‬1 min walk
  • ‪上乘三家礁溪店 - ‬1 min walk
  • ‪福氣小吃部 - ‬3 min walk
  • ‪年年小館古早味懷舊料理-礁溪 - ‬2 min walk
  • ‪三燔礁溪 - ‬3 min walk

About this property

Yamagata Kaku Hotel & Spa

Yamagata Kaku Hotel & Spa offers its guests hot springs and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. A business centre and 4 meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Yamagata Kaku Hotel & Spa.

This 4-star Jiaoxi hotel is smoke free.

  • 122 guestrooms or units
  • 12 levels
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
Yamagata Kaku Hotel & Spa offers 122 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers.

This Jiaoxi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

There are 3 indoor hot springs open between 2:00 PM and 10:00 PM. The temperature in the hot springs is set to 108°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7 AM to 10:00 AM for a fee: TWD 500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 3 indoor hot springs
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Spa

  • 3 indoor hot springs
  • Hot springs open from 2:00 PM - 10:00 PM
  • Hot springs water temperature - 42 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately TWD 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property Registration Number 宜蘭縣旅館253號/43800306/福泰國際旅館管理顧問股份有限公司礁溪分公司

We should mention

  • Hot springs access available from 2:00 PM to 10:00 PM.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yamagata Kaku Hotel Jiaoxi
Yamagata Kaku Hotel
Yamagata Kaku Jiaoxi
Yamagata Kaku
Yamagata Kaku Hotel Spa
Yamagata Kaku & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel
Yamagata Kaku Hotel & Spa Jiaoxi
Yamagata Kaku Hotel & Spa Hotel Jiaoxi

Frequently asked questions

What is the cancellation policy at Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Yamagata Kaku Hotel & Spa?

As of 27 Apr 2026, prices found for a 1-night stay for 2 adults at Yamagata Kaku Hotel & Spa on 28 Apr 2026 start from NZ$352, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Yamagata Kaku Hotel & Spa?

Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Yamagata Kaku Hotel & Spa?

The closest beach to Yamagata Kaku Hotel & Spa is Waiao Beach (8.7 km).

Is there a spa on site at Yamagata Kaku Hotel & Spa?

No, there is no spa at this property. Tangweigou Hot Springs Park is a short 6-minute walk away.

Are there hot tubs in the rooms at Yamagata Kaku Hotel & Spa?

No, but there are spring water baths in the guestrooms.

Does Yamagata Kaku Hotel & Spa serve breakfast?

Sure does, self-service breakfast is available daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Yamagata Kaku Hotel & Spa?

No, Yamagata Kaku Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Yamagata Kaku Hotel & Spa?

Yep, you can grab a meal at Yamagata Kaku Hotel & Spa's onsite restaurant.

What time are check-in & check-out at Yamagata Kaku Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Yamagata Kaku Hotel & Spa?

No, pets are not allowed.

Yamagata Kaku Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 21 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything excellent 👍
Stayed 2 nights in Jan 2026

10/10 Excellent

Tinghsien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room - clean, modern, and love the hot spring tub in the room. Very friendly and helpful staffs. Breakfast was a big surprise, very delicious. The only downside is that our rooms face a large hotel, with not much of a view. Other than that, it is almost perfect.
Stayed 2 nights in Jan 2026

10/10 Excellent

Huan-Yao

Liked: Cleanliness, amenities, property conditions & facilities
The hot spring feature in the room is perfect. Service is outstanding as well. Location is super convenient with plenty of food options and shopping options nearby.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good, onsan in the room, staffs are friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived before the check-in time. The staff was very nice and friendly. He introduced the surrounding sightseeing spots to us and let us know there was a common coffee area that we could take a rest before going out. The lobby was bright and spacious. Gave a very good first impression. We came back at night on first day and the luggages were already in the room. So grateful that they upgraded our room to one with balcony and can see the train station. The bed was very huge and comfy. Bathrobes were well pressed with good quality. Really impressed with all the details of the hotel. There was an onsen in the hotel which we enjoyed a lot. We went to have breakfast in the morning and impressed again by the semi-buffet. There were breakfast set of different style like taiwanese, japanese, rice in seafood soup and eggs breakfast set. All look delicious and we had difficulty choosing which one to have. And there were salad, fruits, cold dishes, bread selection in buffet area. All the staff from front desk to restaurant are polite and courteous. Even the guard at carpark and main entrance would greet you with warm gesture. Thank you for the hospitality. We love this hotel so much and the visit to this hotel truely added a great highlight to this trip in Yilan. Also good value for money.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
Everything was amazing- staff, amenities and breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Shannon

Travelled with family
Staffs friendly,Room was clean 。The staff is very polite, and the hotel is worth going back to stay。
Stayed 2 nights in Dec 2025

10/10 Excellent

Kum Tho

Liked: Cleanliness, staff & service, amenities
Staff was efficient and very polite. Very clean rooms. Great service. Even the 2 gentlemen who were on duty as guards were great and recommended a great place to eat!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. Great room...very clean, very nice and large...the soaking tub was great with very hot water. I would highly recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Stayed 1 night in Nov 2025

8/10 Good

Chien-Hui George Wu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast with an amazing view from the top‑floor restaurant. Beds were comfortable, though the room was on the smaller side. The only downside is the lack of outdoor onsen and the indoor pool area is quite small — we would have preferred a hotel with larger or multiple outdoor pools.
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was kind enough to put our four rooms next to each other, and took care to ensure that we had everything we needed. Great stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Stayed 3 nights in Nov 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Extremely helpful and warm staff. Large, clean rooms with free drinks and snacks! Would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2025

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, amenities
We really enjoyed everything in this hotel. Friendly staffs, neat places and good choices of the breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is well designed and very clean. Snacks and beverages are provided in the room daily, a very thoughtful arrangement. A very pleasant stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amie, La Verne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and super friendly and professional staffs.
Stayed 2 nights in Aug 2025

10/10 Excellent

steven

Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort

Another satisfying staying in Yamagata Kaku

This is our second time stayed in this hotel. We loved the huge hot spring pool inside the room. The location is unbeatable, close to both train and bus stations. We love the convenience and service!
Stayed 6 nights in Apr 2025

10/10 Excellent

Huey Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the hotel was impeccable from the moment we arrived. We were greeted with a warm welcome, and the staff took the time to walk us to our room, demonstrating the various features it offered. We loved the bathrobes and slippers provided, and we especially enjoyed the in-room hot spring in a huge bath tub. The room was spacious and very comfortable. Breakfast offered a variety of set meals to choose from. We thoroughly enjoyed our stay.
Stayed 1 night in Apr 2025

8/10 Good

Ada, irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time stay at this property. Very clean and convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Huilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spcious room with high end qualify. Stayed only one night but thoroughly enjoyed convenience of the location and ambiance of the room. Very reasonable rate as well. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Annabelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the main station, the hotel offers a wide range of activities, including yoga, craft sessions, Nintendo Switch games, and toys and books for young children. The surrounding area is filled with great food options. Rooms are spacious and each features a large private onsen. The staff are friendly and welcoming, creating a warm and enjoyable stay.
Stayed 2 nights in Mar 2025