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Alila Wuzhen, Zhejiang

Property class: 5 and above

Photo gallery for Alila Wuzhen, Zhejiang

A modern building with a glass facade, a reflective pool in front, and a person sitting on a bench inside.
A modern outdoor area with a pathway leading to a seating area, enclosed by transparent mesh walls and illuminated by ambient lighting.
A modern bathroom with a large window, a minimalist sink, and a view of a tree outside.
A modern interior with a seating area, a wooden slatted wall, and a view of the outside.
A modern bedroom with a large bed, a TV, and a sliding glass door leading to a balcony with a view of trees and a building.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$359
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
No. 939, Ziye East Road, Wuzhen Township, Jiaxing, Zhejiang
  • Place, Wuzhen Scenic Area
    ‪4 min walk‬
  • Place, Mao Dun's Former Residence
    ‪6 min walk‬
  • Place, Nanxun Old Town
    ‪20 min drive‬
  • Airport, Jiaxing Nanhu Airport (JNH)
    ‪26 min drive‬

Room options

View all photos for Villa, 1 King Bed (Garden)

A modern bedroom with a large bed, a sofa, a coffee table, and a bookshelf.

Villa, 1 King Bed (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Loft)

A modern hotel room with a large bed, a seating area with a view, and a television.

Room, 2 Single Beds (Loft)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 1 King Bed (Pool)

A modern bedroom with a large bed, bedside tables, and a bench. It features a large window with a view of a garden and a building outside.

Villa, 1 King Bed (Pool)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Garden View

A modern bedroom with a large bed, a sofa, a coffee table, and a bookshelf.

2 Twin Beds Garden View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

1 King Bed Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Beds Garden View

Bathroom

2 Twin Beds Garden View

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Garden View

A modern bedroom with a large bed, a TV, and a view of the outdoors.

Premium Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Twin

A modern bathroom with a walk-in shower, a large mirror, and a robe rack.

Garden Suite Twin

  • Sleeps 2
  • 2 Single Beds

About the area

Jiaxing

A luxury stay in Jiaxing awaits you at Alila Wuzhen, Zhejiang. Within just a 10-minute stroll, you'll find Mao Dun's Former Residence and Wuzhen Scenic Area. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Shui Shi Kou, serves Fusion cuisine and is open for breakfast, lunch and dinner. San Bai is the hotel's own bar. Enjoy the 24-hour gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Jiaxing hotel include Hongshancun Scenic Spot and Former Zhang Shiming Residence.

What's nearby

  • Wuzhen Scenic Area - 4 min walk - 0.4 km
  • Mao Dun's Former Residence - 6 min walk - 0.5 km
  • Nanxun Old Town - 20 min drive - 20.0 km
  • Beijing - Hangzhou Canal - 35 min drive - 46.3 km
  • South Lake - 37 min drive - 36.3 km

Getting around

  • Tongxiang Station - 30 min drive
  • Jiaxing Nanhu Airport (JNH) - 30 min drive

Restaurants

  • ‪Lingshuimanba - ‬2 min drive
  • ‪寻坞•水宴餐厅 - ‬14 min walk
  • ‪乌镇裕生餐馆 - ‬4 min drive
  • ‪糖潮甜品 - ‬2 min drive
  • ‪星巴克 - ‬9 min walk

About this property

Alila Wuzhen, Zhejiang

Alila Wuzhen, Zhejiang offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Alila Wuzhen, Zhejiang. Limited free parking is available on a first-come, first-served basis.

This 5-star Jiaxing hotel is smoke free.

  • 125 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Locker space
  • Coffee shop
Alila Wuzhen, Zhejiang offers 125 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

A modern hotel with a courtyard featuring a reflective pool, potted trees, and a seating area.
Crowne Plaza Wuzhen by IHG
Jiaxing
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 25 reviews
The price is NZ$153
includes taxes & fees
23 Sept - 24 Sept
Crowne Plaza Wuzhen by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 94 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kao Hua Ting
  • San Bai
  • Shui Shi Kou
  • Si Shui

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alila Wuzhen, Zhejiang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CNY 188 for adults and from CNY 94 for children
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Alila Wuzhen Hotel Jiaxing

Alila Wuzhen Jiaxing

Alila Wuzhen, Zhejiang Hotel

Alila Wuzhen, Zhejiang Jiaxing

Alila Wuzhen, Zhejiang Hotel Jiaxing

Frequently asked questions

What is the cancellation policy at Alila Wuzhen, Zhejiang?

Alila Wuzhen, Zhejiang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alila Wuzhen, Zhejiang?

As of 15 Sept 2026, prices found for a 1-night stay for 2 adults at Alila Wuzhen, Zhejiang on 28 Sept 2026 start from NZ$359, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alila Wuzhen, Zhejiang?

Yep, Alila Wuzhen, Zhejiang has a free self car park. Onsite parking is limited.

Is there a spa on site at Alila Wuzhen, Zhejiang?

There's no onsite spa, but this property does offer services like massages.

Does Alila Wuzhen, Zhejiang have a pool?

Alila Wuzhen, Zhejiang has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from April to October).

What luxury perks are available at Alila Wuzhen, Zhejiang?

Alila Wuzhen, Zhejiang features an indoor pool, 2 restaurants and 2 bars. All guestrooms come with deep soaking tubs and private yards.

What makes Alila Wuzhen, Zhejiang a romantic place to stay?

Al fresco dining, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Alila Wuzhen, Zhejiang.

Is Alila Wuzhen, Zhejiang family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Alila Wuzhen, Zhejiang is a hit with families.

Are there hot tubs in the rooms at Alila Wuzhen, Zhejiang?

No, but there are deep-soaking baths in the guestrooms.

Does Alila Wuzhen, Zhejiang serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Alila Wuzhen, Zhejiang?

No, Alila Wuzhen, Zhejiang does not offer an airport shuttle service.

Is there a bar or restaurant at Alila Wuzhen, Zhejiang?

Yep, you can grab a meal at Alila Wuzhen, Zhejiang's onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at Alila Wuzhen, Zhejiang?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Alila Wuzhen, Zhejiang?

No, pets and service animals are not allowed.

Alila Wuzhen, Zhejiang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Elise

Liked: Cleanliness, staff & service, amenities
The room was well laid out but it smelled like it was musty and smelled of smoke. Staff was lovely.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and architecturally hotel.

This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Kah Fai Thomas

Liked: Cleanliness, staff & service
The design of the hotel is aesthetically pleasing. The room is functional. We got a loft twin room. If you like taking steps, it is a nice choice to pick. Breakfast is good. Staff are great. Special shout out to Luna (san bai 三白). While we were touring the premises and chance upon the bar, she came forward to greet us and chat with us. Knowing we just check-in, she asked and offered to show us around. She was actually busy tending to the bar, upkeeping the bar cleaniness when there is no guest. Thus, we were so glad with her initiation and delightful accepted her offer. She brought us to various part of the hotel and shared with us the services and products offered there. Our dinner choice for the evening at 似水（Si Shui）was actually attributed to her recommedation. Here, we like to also express our compliments to the tea lady and the server (with a little hunch back) for doing their job with exceptional thoughtfulness and knowledge. We felt really taken care of us at the dinner by them. improvements feedback. Power sockets are impractical. Some adaptor cannot fit in that narrow space. Bath towels are not absorbent. I would recommend some improvements at Check-in too. Never forget to note what guests has made in their requests and managed them at this stage. An overlook on this undermines the experience. We also spend some time at your swimming pool. The lady lifeguard on duty is attentive and alert. Oh... i don't patronise bar. We did that night. Is not hard to guess why.
Thank you for the cake.
Very well explained tea characteristics.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Katheleen

Disliked: Cleanliness, property conditions & facilities
The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Woohyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
우전서책에서 택시로 15분거리라서 호텔을 온전히 즐길분들께만 추천합니다. 우전 서책,동책 관광 후 마을 안에 머물러서 야간에 늦게까지 즐길 분들에겐 비추입니다. 퇴장 시간엔 디디도 잡기 힘들어요. 호텔은 아름답고 조용해서 호킹스하기 좋아요. 영어 완벽하게 하는 직원들도 있구요~
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ping chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境漂亮，服務好，房間大，就是玻璃都沒擦乾淨，可惜了！
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒 還會再來
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

失望

房間內整體殘舊，房間內霉味十足！
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
因完全是因為這家酒店才來的烏鎮, 酒店的設計很棒, 很安靜很放鬆尤其是酒店的氛圍很好是照片上拍不出來的 ! 房間很大, 服務人員很親切 ! 很喜歡
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

WEN YUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体都非常满意 期待下一次入住
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great option in Wuzhen

nice design, pleasant simple service and lovely experience in convenient location
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service by Victor

We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Chee Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than they allowed hotel guests performing at the bar (with not so good voice), understood it might be memorable for their own group of friends but other guests might not enjoying the non-prof. performance. The rest of what the hotel has provide pretty much satisfying.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Kotchanipar

Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

LIH-SHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

jianqing

Stayed 1 night in Jan 2021
Verified review

8/10 Good

Yin Ching Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Verified review

8/10 Good

yuxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

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