Movenpick Hotels & Resorts - accommodation in Jimbaran

Tbh the hotel itself was luxurious and spacious on the outside. But don't think that this hotel is that good yet. First what happened was that we arrived at Movenpick at 3:30 pm aproximately and we had to wait at least 1 hour 30 mins to check in and not only that, they alo didn't have our room ready so they gave us a more down graded and smaller room! For dinner at that place the service was okay. They were telling us something but we didnt understand so we asked again but it was still unclear. The staff also didnt socialise that much with the people who stayed there. The room walls are thin so in the morning we could hear noise which interrupted our sleep. Also in the bathroom the small amenities in packets had the following: toothbrush and toothpaste, a comb, shower cap and vanity tools. If you are thinking why I'm listing amenities is because when i opened the toothbrush and toothpaste, the paste was stored in a literal sachet and it was tiny. Yes there were sandals but they were so flat yout would think you were walking on the ground. Also even though you are living in the hotel itself you still have to pay for various thing in the resort. Despite ALL these problems i still liked some aspects of the hotel like the spacious pool, tasty food and drinks( personal fav fruity water and margharita pizza), luxurious places inside, spa( has kids spa too) and last but not least the close beach but sadly it wasn't part of the resort. But overall it was a good experience there.

Very friendly and helpful staff who were all polite amd happy to help. Having such close proximity to the beach was amazing and the tranquility of the entire hotel and particularly the room was amazing. Cant stop raving about what a relaxing time I had. Absolutely, would stay there again.

Great hotel with great service.