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1Tebrau Premium Suites by 12stay

Property class: 3.5

Photo gallery for 1Tebrau Premium Suites by 12stay

A modern dining area with a table set for four, a potted plant, and hanging pendant lights.
A modern living room with a dark-colored sofa, a ceiling fan, and a large window with curtains.
A rooftop infinity pool with lounge chairs and a view of the cityscape.
A modern living room with a sofa, a TV on a white stand, and a dining area with a table and chairs.
A bedroom with a bed, a ceiling fan, a window with curtains, a bedside table, and a wall-mounted plant.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Block B0118, Residence at 1 Terbrau, Jalan Terbrau, Off Taman Seri Setanggi, Johor Bahru, Johor, 81100
  • Place, Holiday Plaza
    ‪3 min drive‬
  • Place, KSL City Mall
    ‪4 min drive‬
  • Place, Mid Valley Exhibition Centre
    ‪4 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪27 min drive‬

Room options

View all photos for 3 Bedrooms 1049 Sqf

A hotel room with a bed, nightstands, a lamp, a wall-mounted shelf, and a window with curtains.

3 Bedrooms 1049 Sqf

  • 97 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for 3 Bedrooms 1238 Sqf

A hotel room with a large bed, a desk, and a window with curtains.

3 Bedrooms 1238 Sqf

  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio

A hotel room with a large bed, two bedside tables, a nightstand, a window with curtains, and a framed picture on the wall.

Studio

  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Johor Bahru

At 1Tebrau Premium Suites by 12stay you'll be 2 km (1.3 mi) from KSL City Mall and 4.9 km (3.1 mi) from Johor Bahru City Square. .You can enjoy an LED TV with cable channels, and each apartment features a dryer, free WiFi and 2 bathrooms. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A living room, a dining area and a ceiling fan are also available. Housekeeping is available on request. .Enjoy the outdoor swimming pool, gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a games room and a garden. There's also the convenience of free self parking.
View more Apartments in Johor BahruOpens in a new window

What's nearby

  • Holiday Plaza - 3 min drive - 1.9 km
  • KSL City Mall - 4 min drive - 2.3 km
  • Mid Valley Exhibition Centre - 4 min drive - 2.6 km
  • The Mall - 4 min drive - 2.6 km
  • Johor Bahru City Square - 7 min drive - 5.6 km

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 9 min drive
  • Singapore (XSP-Seletar) - 35 min drive

Restaurants

  • ‪Restoran Naaz Bawah Pokok - ‬18 min walk
  • ‪Sushi Zanmai - ‬5 min drive
  • ‪Nimmies Pastry Cafe - ‬15 min walk
  • ‪Waniee Mee Celup - ‬9 min walk
  • ‪Restoran Santapan Village - ‬11 min walk

About this property

1Tebrau Premium Suites by 12stay

1Tebrau Premium Suites by 12stay offers its guests a kids' pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi. The business-friendly 1Tebrau Premium Suites by 12stay also features an arcade/games room, a garden, and a corner/local shop. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Johor Bahru apartment.

  • 25 guestrooms or units
  • 30 levels
  • 2 buildings
  • Built in 2016
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Lift
  • Smoking in designated areas
1Tebrau Premium Suites by 12stay offers 25 air-conditioned accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

This Johor Bahru apartment provides complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedroom

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Garden

Laundry

  • Dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Grocery/convenience store
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Arcade/game room
  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 25 units
  • 30 floors
  • Built in 2016
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at 1Tebrau Premium Suites by 12stay

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

1Tebrau Premium Suites 12stay Apartment Johor Bahru
1Tebrau Premium Suites 12stay Apartment
1Tebrau Premium Suites 12stay Johor Bahru
1Tebrau Premium Suites 12stay
1tebrau Suites By 12stay
1Tebrau Premium Suites by 12stay Apartment
1Tebrau Premium Suites by 12stay Johor Bahru
1Tebrau Premium Suites by 12stay Apartment Johor Bahru

Frequently asked questions

What is the cancellation policy at 1Tebrau Premium Suites by 12stay?

1Tebrau Premium Suites by 12stay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at 1Tebrau Premium Suites by 12stay?

Yep, 1Tebrau Premium Suites by 12stay has a free self car park. Onsite parking is limited.

Are there any beaches close to 1Tebrau Premium Suites by 12stay?

The closest beach to 1Tebrau Premium Suites by 12stay is Country Garden (6 km).

Does 1Tebrau Premium Suites by 12stay have a pool?

1Tebrau Premium Suites by 12stay has an outdoor pool and a kids' pool.

Is there a free airport shuttle available at 1Tebrau Premium Suites by 12stay?

No, 1Tebrau Premium Suites by 12stay does not offer an airport shuttle service.

What time are check-in & check-out at 1Tebrau Premium Suites by 12stay?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at 1Tebrau Premium Suites by 12stay?

No, pets and service animals are not allowed.

1Tebrau Premium Suites by 12stay Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Siti

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A great stay for a big family.

The check in experience was very bad. Thete is noone at the receptions. Been waiting and calling for a long time. The receptionist came 30 minutes later. Like what??!! While preparing to check in, there is no room for us. How can it be??? Im very mad! And, it tooks another 30min to settle. Meanwhile the receptionist were calling his dont know who? Than, we got a room. He mention the system is not updated. lol!! Averall, the stay was very gopd. I love the decor of the room, amenities, cleanliness and its a safe stay. There are 24hour guards. So no worry. Would surely be back. But, pls be more updated and have a good customer service. Hope our next visit will be smoother. Thank you
Stayed 1 night in Oct 2017
Verified review

4/10 Poor

Kumi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Uncleanness

The door knob was broken and removed off, which staff was mentioning? But it was still inconvenient. The bathroom smelled pretty bad and wet all over when I checked in the room, which was around 9pm. Towels were very thin like a towel for window cleaning. I didn’t feel cleanness and would not be choosing this room over another 1BR on the north tower bldg.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Only 1 access card provided, very cumbersome when going in and out of property. Should consider providing 2. No toilet paper. Other amenities provided OK. Pool was fabulous. 1 security guard said use of sunblock not allowed? Find this ruling really weird.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but not provided drinking water.
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Leonard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st and the last time....

It was a disaster from the checking in till when I got the room. Everyone from the security guard to the guy in charge was rude. Communication was a nightmare. No toiletries were provided, even no toilet paper. Toilet was dirty. No remote controls for the aircon, batteries missing from the tv remote, no thrash bin or bag, no utensils in the kitchen. NOTHING WAS PROVIDED AS WHAT WAS INDICATED IN THE ROOM DESCRIPTION DETAILS.
Stayed 1 night in Dec 2017
Verified review

2/10 Terrible

Miss J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever !!!!

We checked into the Apartment Unit No. 1401 North Tower at 11pm after a tiring day and we were horrified to find that the whole place was not cleaned after the previous tenant moved out. All the rubbish bags were still on the floor, baby diapers inside the toilet, bathroom were not clean, beddings were not fixed / changed and full with hair, floor was dusty, and one of the bedroom floor was covered by water. We kept calling the Owner for 1 hour but no answer, sent him messages and the photos of the house condition, not a single reply. Obviously he knew about this and was trying to avoid us. Very disappointed with such service. Feel cheated.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall was good.

It really felt comfy and it just felt like home. The only downside was the location, there wasn’t any toiletries like shampoo, toothbrush. It will also be good if there’s washing machine and a hair dryer.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Tebrau 1 premium 12 stay

The stay at tebrau premium is nice . Donald, the management staff is wonderful. Overall, we have a good experience for the stay. Will go back to stay again.
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Bad Experience with Hotels.com

I could not check in at all as I did not make pre arrangement. When I reached the hotel and called the service staff, there is no answer and left me stranded at the hotel. It was already almost 12 midnight.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

boon huat

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Overall good stay

Overall all good , but my family feel haunted , we booked few rooms
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The stay was ok................................................
Stayed 1 night in Nov 2017
Verified review

4/10 Poor

SyakimIzzRara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The room cleanliness is the only thing execellent

I arrive by 3.pm to check in but no one or no counter to check in. Since the facilities is new, the lobby, elevator and walkaway is still under construction. No assistance for check in and i have to wait almost 1 hour to get my room. The parking also is payable. Not enough access card to enter and the security cant speak english or malay. There was only one person whose doing all the runners. Thanks to him.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Cheonh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

johari

Liked: Room comfort
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Maliki Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Rafeah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017