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"Facilities: Basic; Value: Affordable; Service: Professional; Cleanliness: Lovely; Breakfast choices were very limited. " More

By Trevor, from Australia - QLD - Sunshine Coast on Mon 08 Jul 2013

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Hotel Description

Citrus Hotel Johor Bahru by Compass Hospitality places you in the center of Johor Bahru,connected to a shopping center and within a short 5-minute stroll of popular places like Johor Bahru City Square and Komtar JBCC. Highlights at this hotel include a restaurant and in-room free WiFi.

The café, Citrus Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. 861 square feet (80 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and laundry facilities. There's also the convenience of an area shuttle.

Attractions within a 10-minute drive of this 3.5-star Central District hotel include KSL City Mall and Johor Bahru Customs, Immigration, and Quarantine Complex.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$40* Per night/room 31 Mar. - 1 Apr.

Club Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club One-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Citrus Hotel Johor Bahru by Compass Hospitality ratings based on 5 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Citrus Hotel Johor Bahru by Compass Hospitality

Everyone (1) Couples (1) Family (3)
1 out of 5
Pros: Only stayed on night(too long)
Cons: Everything in this hotel is run down, the white towels are grey with spots,the bed sheets grey with spots,bathroom mouldy ,
Location: Too noisy
Facilities: Shabby; Value: Unreasonable; Service: Inferior; Cleanliness: Smelly, Grubby; when we complain about the state of the room,everyone was sorry,but nothing was done about it

Posted by , from Australia - NSW - Sydney on 20 Jun. 2014

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4 out of 5
Pros: Layout of room
Cons: Noisy - traffic, people talking in corridors, noise from building across the road.
Location: Central, Near transport
Facilities: Basic; Value: Affordable; Service: Professional; Cleanliness: Lovely; Breakfast choices were very limited.

Posted by , from Australia - QLD - Sunshine Coast on 8 Jul. 2013

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3 out of 5
Pros: Can't beat the location, just across the street from JB Sentral transport hub and City Square Mall and close to everything you might need
Cons: Stinking, smelly, noisy, small windowless standard room that feels like a detention room instead of a hotel room
Location: Outstanding
Facilities: Tired; Value: Could be better; Service: Below average; Cleanliness: Smelly, Grubby; This hotel is nowhere close to the 4 star rated hotel that it's listed under at wotif.com! It's nothing more than a glorified budget hotel

Posted by , from Indonesia on 5 Jan. 2013

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3 out of 5
Pros: 2 mins away from closest shpg ctr & 7 mins from jb custom
Cons: Crowded area
Location: Very good location
Facilities: Very basic. No hairdyer.; Value: Average; Service: Basic. Slow at times. ; Cleanliness: Poor. Toilet is old. ; Restaurant food is average. Internet is very slow and poor signal strength.

Posted by , from Australia - VIC - Melbourne on 4 Jan. 2013

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3 out of 5
Pros: Very close to JB custom. 5 mins walk thru shopping ctr.
Cons: Not a smoke-free hotels. Poor cleanliness.
Location: Perfect
Facilities: Tired; Value: Average price; Service: Basic; Cleanliness: Poor; Breakfast food is average.

Posted by , from Indonesia on 4 Jan. 2013

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About the Citrus Hotel Johor Bahru by Compass Hospitality

Location No. 16, Jalan Station, Johor Bahru, Johor 80000

Property Features

There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. An area shuttle within 1 km is available for a fee. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Citrus Hotel Johor Bahru by Compass Hospitality. This 3.5-star Johor Bahru hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 10 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: JB Sentral (1.9 km / 1.2 mi)
  • Property shuttles: Area shuttle within 1 km available for a surcharge

Room Amenities

Citrus Hotel Johor Bahru by Compass Hospitality offers 125 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Citrus Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Citrus Hotel Johor Bahru by Compass Hospitality

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Minimum guest age is 18
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citrus Hotel
  • Citrus Hotel Johor Bahru
  • Citrus Johor Bahru
  • Citrus Johor Bahru Hotel
  • Hotel Citrus
  • Hotel Citrus Johor Bahru
  • Johor Bahru Citrus Hotel
  • Citrus Hotel Johor Bahru Compass Hospitality
  • Citrus Hotel Compass Hospitality
  • Citrus Johor Bahru Compass Hospitality
  • Citrus Compass Hospitality
  • Citrus Hotel Johor Bahru by Compass Hospitality Hotel
  • Citrus Hotel Johor Bahru by Compass Hospitality Johor Bahru

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.