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5.0 out of 5

"Beautiful, comfortable & luxurious hotel. Will definitely be back! " More

By a verified traveller on Tue 16 Jul 2019

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Hotel Description

DoubleTree by Hilton Hotel Johor Bahru places you in the center of Johor Bahru, within just a 5-minute stroll of Komtar JBCC and within 15 minutes of Johor Bahru City Square. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing visit to Crystal Leaf Beauty can include deep-tissue massages and hot stone massages. The restaurant, Makan Kitchen, serves local cuisine and is open for breakfast, lunch, and dinner. Axis Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, spa tub, sauna, and pool loungers. 14096 square feet (1310 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Central District hotel include Johor Bahru Chinese Heritage Museum and The Mall.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$108* Per night/room 1 Apr. - 2 Apr.

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

King Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Hotel Johor Bahru ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Johor Bahru

Everyone (1)
5 out of 5
Beautiful, comfortable & luxurious hotel. Will definitely be back!

Posted by on 16 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Daniel Alcaraz

Dear Valued Guest, Thank you for leaving us with a great rating and review. Glad you've enjoyed your stay with us. I hope to welcome you back to DoubleTree by Hilton Johor Bahru again soon. Sincerely, Daniel Alcaraz General Manager

5 out of 5
We have not stayed at a hotel that is more well run than this. The staff were amazing. We felt like we were staying with friends. Breakfast is a treat and the staff were warm and attentive. The concierges were a wealth of knowledge and made our stay even more enjoyable. This warmth is backed up by modern facilities presented stylishly. 6 out of 5 stars for Double Tree Hilton JB.

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by Daniel Alcaraz

Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and that you were impressed by the various aspects of our hotel. Thrilled to note that our team members have also left a positive impact on your stay. I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon. Sincerely, Daniel Alcaraz General Manager

5 out of 5
Wonderful staff - especially pasta chef in Tosca restaurant. Also Thankyou to the friendliness of Paiya in downstairs restaurant.

Posted by , from New zealand on 15 Oct. 2018

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Comment from Hotel Management

16 Oct. 2018 by Daniel Alcaraz

Dear Rachel, Thank you for leaving us with a great review. I am delighted to note that you have enjoyed your stay with us and that our team members have left a positive impact on your stay. I look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon. Sincerely, Daniel Alcaraz General Manager

About the DoubleTree by Hilton Hotel Johor Bahru

Location 12 Jalan Ngee Heng, Johor Bahru, Johor 80000

Property Features

DoubleTree by Hilton Hotel Johor Bahru offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 14096 square feet (1310 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly DoubleTree by Hilton Hotel Johor Bahru. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Johor Bahru hotel.

  • 333 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Meeting rooms
  • 14096 sq ft of conference space
  • 1310 sq m of conference space
  • Built in 2014
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: JB Sentral (2.5 km / 1.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with DVD players and minibars. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • DVD player
  • Coffee maker
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Makan Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Tosca - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Axis Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.

The Food Store - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Spa Services

  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

DoubleTree by Hilton Hotel Johor Bahru offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Johor Bahru

Policies

This property enforces a strict dress code in the executive lounge. Failure to comply with this dress code may result in refusal of entry.

Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 75–75 for adults, and MYR 0–40 for children
  • Fee for in-room wireless internet: MYR 15 per day (rates may vary)
  • Fee for in-room wired internet: MYR 15 per day (rates may vary)
  • Airport shuttle fee: MYR 130.00 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MYR 10 per night
  • Valet parking fee: MYR 49 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Hotel Johor Bahru
  • Doubletree Hilton Johor Bahru
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  • Hilton Doubletree Johor Bahru
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  • Johor Bahru Doubletree
  • Johor Bahru Hilton
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  • DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
  • DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.