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Hako Hotel Mount Austin

3.0 star property
Comfortable hotel in Johor Bahru with 24-hour front desk

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Hako Hotel Mount Austin

Photo gallery for Hako Hotel Mount Austin

Front of property
Front of property - evening/night
Executive King
Property amenity
Mini Suite | Bathroom

Overview of Hako Hotel Mount Austin

Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100
  • Popular LocationAustin Heights Water & Adventure Park2 min walk
  • Popular LocationAEON Tebrau City4 min drive
  • Popular LocationHospital Sultan Ismail4 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)40 min drive

Room options

View all photos for Solo Room, No Windows

Solo Room, No Windows

Solo Room, No Windows

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Dual Twin, No Windows

Dual Twin, No Windows

Dual Twin, No Windows

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Dual Twin, With Window

Dual Twin, With Window

Dual Twin, With Window

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Dual King, No Windows

Dual King, No Windows

Dual King, No Windows

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite

Mini Suite

Mini Suite

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family

Executive Family

Executive Family

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King

Executive King

Executive King

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Dual King, With Window

Dual King, With Window

Dual King, With Window

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

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Air conditioning
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4.3 out of 5, Excellent, (54)
The price is NZ$78
for 1 night
includes taxes & fees
16 May - 17 May
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About the area

Johor Bahru

Hako Hotel Mount Austin places you steps from Austin Heights Water & Adventure Park and within a 10-minute stroll of Sunway College Johor Bahru. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a snack bar/deli. .Within a 15-minute drive of this 3-property class Johor Bahru hotel, attractions include KSL City Mall and Johor Bahru City Square.

What's nearby

  • Austin Heights Water & Adventure Park - 2 min walk
  • Austin Hills Country Club - 19 min walk
  • AEON Tebrau City - 4 min drive
  • Hospital Sultan Ismail - 4 min drive
  • Toppen Shopping Centre - 5 min drive

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 36 min drive

Restaurants

  • Sushi Zento 膳户 Austin Heights - 3 min walk
  • Restoran Hua Mui 華美茶餐室 - 1 min walk
  • Al Hajj - 3 min walk
  • Like Mee Noodle House 贊麵館豬肉粉 - 2 min walk
  • 川湘部落 - 2 min walk

About this property

Hako Hotel Mount Austin

Comfortable hotel in Johor Bahru with 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi.

This 3-star Johor Bahru hotel is smoke free.

  • 45 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Hako Hotel Mount Austin offers 45 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Smart televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Johor Bahru hotel provides complimentary wireless Internet access.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Smart TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hako Hotel Mount Austin

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru

Frequently asked questions

What is the cancellation policy at Hako Hotel Mount Austin?

Hako Hotel Mount Austin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hako Hotel Mount Austin?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Hako Hotel Mount Austin on 8 May 2024 start from NZ$103.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hako Hotel Mount Austin?

The closest beach to Hako Hotel Mount Austin is Country Garden (12.3 km).

Does Hako Hotel Mount Austin have a waterslide?

No, there is no waterslide at Hako Hotel Mount Austin, but Austin Heights Water & Adventure Park is a short 2-minute walk away.

Is there a free airport shuttle available at Hako Hotel Mount Austin?

No, Hako Hotel Mount Austin does not offer an airport shuttle service.

What time are check-in & check-out at Hako Hotel Mount Austin?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hako Hotel Mount Austin?

No, pets and service animals are not allowed.

Is there a golf course on site at Hako Hotel Mount Austin?

There isn't one on site, but Austin Hills Country Club is a short 19-minute walk away.

Hako Hotel Mount Austin Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
There are ants crawling on the table. First encounter with ants in hotel room
Stayed 1 night in Jan 2024

2/10 Terrible

Estee

Stayed 1 night in Dec 2023

10/10 Excellent

JiaJun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

lee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Johannes, London

Liked: Cleanliness
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Unlikely to return again, room in poor condition
Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
Stayed 1 night in Dec 2022

8/10 Good

Jeffrey Bok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a comfortable stay.
Stayed 1 night in Jun 2020

8/10 Good

Kin, K.L

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Staff friendly and hotel is cleanliness is good
Stayed 3 nights in Jul 2020

8/10 Good

James, Fantastic

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s new hotel, nice design and clean, will stay again
Stayed 1 night in Jul 2020

8/10 Good

Siew Hoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Stayed 1 night in Jun 2020