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MainStay Suites Joliet I-55

2.5 star property
Suburban hotel with 24-hour front desk and indoor pool
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for MainStay Suites Joliet I-55

Lobby
Indoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Breakfast area

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
3235 Norman Ave, Joliet, IL, 60431
    Westfield Louis Joliet Shopping Mall
    11 min walk
    Mistwood Golf Club
    5 min drive
    Lewis University
    9 min drive
    Romeoville, IL (LOT-Lewis University)
    11 min drive

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Wingate by Wyndham - Joliet
Pool
Hot tub
Breakfast included
Parking included
4.2 out of 5, Very good, (1001)
The price is NZ$234
for 1 night
includes taxes & fees
5 Oct - 6 Oct
Wingate by Wyndham - Joliet

About the area

Joliet

At MainStay Suites Joliet I-55 you'll be within a 15-minute walk of Westfield Louis Joliet Shopping Mall and 3 km (1.8 mi) from Mistwood Golf Club. Highlights at this hotel include an indoor swimming pool, free self-parking and Access to hot tub. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 20-minute drive of this Joliet hotel include Harrah's Casino and Route 66 Raceway.

What's nearby

  • Westfield Louis Joliet Shopping Mall - 11 min walk
  • Mistwood Golf Club - 5 min drive
  • Harrah's Casino - 11 min drive
  • Rialto Square Theater - 12 min drive
  • Route 66 Raceway - 18 min drive

Getting around

  • Joliet Gateway Center - 12 min drive
  • Chicago O'Hare International Airport (ORD) - 48 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪TGI Friday's - ‬12 min walk

About this property

MainStay Suites Joliet I-55

Suburban hotel with 24-hour front desk and indoor pool
MainStay Suites Joliet I-55 offers its guests an indoor pool and Access to hot tub. WiFi is free in public spaces. MainStay Suites Joliet I-55 also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Joliet hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Fireplace in lobby
  • Lift
  • No smoking on site
MainStay Suites Joliet I-55 offers 60 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per week, plus a deposit of USD 33.90 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 33.90 per week
  • Pet fee: USD 30 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at MainStay Suites Joliet I-55.

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

Frequently asked questions

What is the cancellation policy at MainStay Suites Joliet I-55?

MainStay Suites Joliet I-55 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites Joliet I-55?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Joliet I-55 on 2 Oct 2024 start from NZ$167.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites Joliet I-55?

Yep, MainStay Suites Joliet I-55 has a free self car park.

Does MainStay Suites Joliet I-55 have a pool?

MainStay Suites Joliet I-55 has an indoor pool.

Is MainStay Suites Joliet I-55 family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that MainStay Suites Joliet I-55 is a hit with families.

Is there a free airport shuttle available at MainStay Suites Joliet I-55?

No, MainStay Suites Joliet I-55 does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Joliet I-55?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 540 reviews" "
Rating 8 - Good. 179 out of 540 reviews" "
Rating 6 - Okay. 72 out of 540 reviews" "
Rating 4 - Poor. 38 out of 540 reviews" "
Rating 2 - Terrible. 41 out of 540 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

JODIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities
No wake up calls twice..Breakfast poor quality.No room service for 4 days had to go down and get our new towels.Not acceptable.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nazzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great 😃👍
Stayed 4 nights in Jun 2024

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness, staff & service
There was a butter knife holding up our shower rod, there was no console or dresser, just a wide open space. It was odd.
Stayed 1 night in Jun 2024

6/10 Okay

Jenelle

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very outdated and not functional. More extended stay not built for function. Full kitchen but no dresser. Bathrooms need updated and repainted.
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 night stay,
We were in Joliet for 3 nights at the Old Canal Days in Lockport as an Art Vendor. This place had excellent guest reception, great breakfast, a pool and allowed my pet for a minimum fee of 10$. Wow it was a great stay! I woul give it 5 stars, but only one fork in the room and no wash cloths. Otherwise, I will still try to make my long trip stays a Main Stay!
Stayed 3 nights in Jun 2024

2/10 Terrible

Janette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees are rude. On my previous stay months ago I was told by management if I arrive (flight) lands past midnight I do not have to get the room for the night before if I am checking in, in the middle of the night and will get a refund so I took that advice for my next stay. When I arrived at 2:30 am this past memorial weekend my flight landed at 1am a front staff was being rude and stating that is not their policy that I would have to come back at 8am to get a room (not sure the difference since it was just a few hours later). I arrived at 8am and the manager and the employee were there and the manager started acting rude and arrogant since he already knew what had happened by the time I got there. He was not being understanding as I was expressing my concerns and explaining what a previous manager told me. He said I can go stay somewhere else and he would cancel my reservation for having an “attitude” which it was not the case since they had the attitude when I approached the desk. I had to apologize to him and tell him I don’t want my reservation to cancel as I had slept in the car while I waited for 8am which he did not care. After I apologized he gave me my room keys and they gave me a dirty room that the shower head was broken and was throwing water all over the bathroom. I will never go back as I travel to Joliet often.
Stayed 2 nights in May 2024

10/10 Excellent

Isu

Liked: Staff & service, property conditions & facilities
10/10 service
Stayed 3 nights in May 2024

10/10 Excellent

RUSLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and cozy. Friendly personal. Good location
Stayed 1 night in May 2024

10/10 Excellent

Aissatou

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe at this property. I would say it’s worth the price especially on such short notice. The staff is very kind and helpful. Would book again.
Stayed 4 nights in May 2024

10/10 Excellent

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Customer service is amazing! Great service staff
Stayed 3 nights in May 2024

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Michele

Travelled with family
Disliked: Cleanliness, property conditions & facilities
May Illinois 2024
Most the outlets in the walls and lamps did not work. So it was hard to plug in devices. One outlet was missing a cover, dangerous. Water was dripping on floor in bathroom from heat lamp fixture on ceiling. Curtains were stained, brown unknown substance. No usb outlets, out of date. No hangers in closet. No iron or ironing board. Tried to use the phone in the room to call the front desk. Phone did not work, phone jack was ripped out of the wall. Pool and pool water seemed dirty, does not seem to get proper cleaning. Room keys initially did not work, had to go to front desk to be fixed. Elevator had rough movements and made lots of noise, seemed like it was ready to break. Breakfast was only cereal, yogurt, toast, bagels, pancakes, sausage and eggs, not much of a varity. My stomach was upset after eating the breakfast. Room size was large. Nice microwave, dishwasher, stove top and fridge. Small TV and Tv position was hard to see fron couch.
Stayed 2 nights in May 2024

8/10 Good

Adrienne

Travelled with family, Travelled with family and small children
Liked: Staff & service
Great staff. Room was fine. Pool was fun and seemed clean.
Stayed 1 night in Apr 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

RustyandMichelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 319 smelt like fish and it needs a new sleeper sofa, the Hot tub was fabulous and the location was perfect for us
Stayed 3 nights in Apr 2024

8/10 Good

heather

Travelled with family
Liked: Cleanliness
They were nice but issues with what room I should have been in
Stayed 2 nights in Apr 2024

2/10 Terrible

Corey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I paid it was not satisfactory
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice stay. Room was excellent! Super pool and hot tub area. Will be staying here again in the future!
Stayed 3 nights in Mar 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Mar 2024

4/10 Poor

Tiffinie

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Got stuck in Elevator bathrooms were dirty with human hairs no syrup for pancakes beds were bigger than frames outside had lots dog poop and dog poop bags
Stayed 1 night in Mar 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

SHANDA

Travelled with partner
Liked: Amenities
Love this place
Stayed 1 night in Mar 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024