Sheraton Kagoshima

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Sheraton Kagoshima

3 treatment rooms, massages
Lobby
View from property
55-inch LCD TV with digital channels, TV
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$229
14 Jan - 15 Jan 2026

Explore the area

View map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Place, Kagoshima Chuo Station Tourist Information Center
    ‪15 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪16 min walk‬
  • Place, Kagoshima Citizens' Culture Hall
    ‪6 min drive‬
  • Airport, Kagoshima (KOJ)
    ‪58 min drive‬

Room options

Deluxe Room, 1 King Bed (Sakurajima View)

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Toilet with electronic bidet
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Sakurajima view)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Toilet with electronic bidet
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds (Sakurajima view)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Toilet with electronic bidet
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Sakurajima Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Toilet with electronic bidet
  • 73 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Sakurajima view)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
LCD TV
Toilet with electronic bidet
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

About the area

Kagoshima

A luxury stay in Kagoshima awaits you at Sheraton Kagoshima. Within a 30-minute stroll, you'll find Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. Highlights at this hotel include 3 restaurants, a full-service spa and a 24-hour gym. .The buffet restaurant, Daily Social, serves Japanese cuisine and is open for breakfast, lunch and dinner. Vivarium is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 5-property class Kagoshima hotel, you'll be 2.5 km (1.6 mi) from Kagoshima Citizens' Culture Hall and 2.6 km (1.6 mi) from Mt. Shiroyama.

What's nearby

  • Kagoshima Chuo Station Tourist Information Center - 15 min walk - 1.3 km
  • Amu Plaza Kagoshima - 16 min walk - 1.4 km
  • Kagoshima City Aquarium - 5 min drive - 2.3 km
  • Mt. Shiroyama - 5 min drive - 2.5 km
  • Kagoshima Citizens' Culture Hall - 6 min drive - 2.2 km

Getting around

  • Kagoshima Chuo Station - 8 min drive
  • Kagoshima (KOJ) - 40 min drive

Restaurants

  • ‪シェラトンクラブ - ‬2 min walk
  • ‪&More By Sheraton - ‬2 min walk
  • ‪いちにいさん 鹿児島本店 - ‬6 min walk
  • ‪VIVARIUM - ‬1 min walk
  • ‪TO THE HERBS - ‬3 min walk

About this property

Sheraton Kagoshima

Luxury hotel with 3 restaurants and full-service spa
Sheraton Kagoshima offers its guests a full-service spa and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The luxury Sheraton Kagoshima also features multilingual staff, a garden, and coffee/tea in common area. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kagoshima hotel.

  • 1 building
  • 228 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2023
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Sheraton Kagoshima offers 228 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch LCD televisions come with digital channels. Bathrooms include baths or showers, slippers, toilets with an electronic bidet and hairdryers.

This Kagoshima hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place from 3 PM on January 5 to 3 PM on January 6, 2026. All facilities that use power will not be available during this time. Check-in time begins at 3 PM on January 6, 2026. Early check-in will be not available on this date.

Renovations and closures

This property is closed from 5 January 2026 to 6 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 for adults and from JPY 2000 for children
  • Covered self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Frequently asked questions

What is the cancellation policy at Sheraton Kagoshima?

Sheraton Kagoshima offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kagoshima?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Kagoshima on 14 Jan 2026 start from NZ$226.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kagoshima?

Yep, Sheraton Kagoshima has a secured covered self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Kagoshima?

The closest beach to Sheraton Kagoshima is Iso Beach (4.4 km).

Is there a spa on site at Sheraton Kagoshima?

Yep, there is an onsite spa at Sheraton Kagoshima. You'll enjoy services like massages.

Does Sheraton Kagoshima serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Kagoshima?

No, Sheraton Kagoshima does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kagoshima?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Kagoshima?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Kagoshima?

No, pets are not allowed.

Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 379 reviews
Rating 8 - Good. 78 out of 379 reviews
Rating 6 - Okay. 8 out of 379 reviews
Rating 4 - Poor. 6 out of 379 reviews
Rating 2 - Terrible. 6 out of 379 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!! Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotel rooms I’ve ever stayed in. The view of the volcano is breathtaking.
Stayed 1 night in Sep 2025

10/10 Excellent

Marici

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heyward

Stayed 1 night in Aug 2025

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Goich

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 4 nights in May 2025

6/10 Okay

William

Liked: Cleanliness, room comfort

Second stay not great

I stayed here 4 nights in 2024 - the hotel was brand new - and really enjoyed my stay. My 4 night stay this year was disappointing. the lobby furniture badly needed cleaning, the 'living wall' of plants looked like it was dying. worst of all, after a long day hiking ordered room service's "wood-fire burger" - for reasons that were never fully explained it took my burger more than 90 minutes to arrive, barely lukewarm. I ate it because after the long wait I was hungry but didn't much enjoy it. I complained to management the following day, saying i didn't feel I should have to pay for such shoddy service. He flatly refused, suggesting the late burger was somehow my fault because I ordered room service at reception. I ordered at in person at reception because because my room phone wasn't working.
Stayed 4 nights in May 2025

10/10 Excellent

SUNGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Super hotel. Very clean and comfortable. Good sized rooms. Very friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

TAKAHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing
Stayed 2 nights in Jun 2025

10/10 Excellent

YIFUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

下次還會想住的Hotel

房間空間設計很棒,智能燈光控制環保節能。泡湯休息去舒適。隔壁就是大型超市,很方便。 健身房也很棒。
Stayed 1 night in Jun 2025

10/10 Excellent

HANSEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, kind.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room with view of Sakurajima

Great hotel with a lovely view of Sakurajima. The car park is just behind the hotel and costs 1500yen per day. You can get a ticket for your full stay from reception so you don’t have to pay each time you go out of the car park. It was the best hotel of our 3 week trip to kyusu
Stayed 3 nights in May 2025

10/10 Excellent

Toshinori, Longmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is difficult to find a spot to stay in the Kagoshima area: near the Shinkansen station area vs. near the onsen/airport area. This is near the Shinkansen station area. For what I want to see, including Sakurajima and the garden, this was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendell, Comox

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A+ in every way
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Impressed with the modern but yet cosy and inviting interior. Staff were attentive and professional, from concierge to the shuttle bus driver. Exceeded expectations, will stay again.
Stayed 2 nights in May 2025

6/10 Okay

Yukie U

Travelled with family, Business traveller
Disliked: Amenities
Limited amenities. Lotions not provided in room. All amenities made in china and need improvement for quality for price
Stayed 2 nights in May 2025

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and lighting design is stunning.
Stayed 2 nights in May 2025

10/10 Excellent

Yuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful view from the room, right in front of the tram stop into town. Free shuttle service from/to the train station. Staff were professional and friendly. The onsen was clean and I was able to use it despite having tattoos. It did become very busy after a while which ruined it a bit, but I was leaving by then do grateful it was quite when I'd gone in. Only odd thing was we didn't get any extra bedding even though we'd booked a room with sofa bed and were 3 people (2 adults and 1 child). We called reception and they did bring an extra pillow and blanket, but no sheet. But everything else was perfect and would definitely stay here again and recommend to others.
Stayed 2 nights in Apr 2025

10/10 Excellent

Oi Naam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and professional, the room is neat and spacious, I like the view from our room - the Sakurajima volcano.
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very nice and helpful.
Stayed 7 nights in Apr 2025

10/10 Excellent

michio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025