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4.3 out of 5

"This is located in an awesome spot on the North Shore. Good onsite ocean snorkelling and swimming and a short drive to some even better snorkelling an ... " More

By a verified traveller on Sun 06 Oct 2019

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Hotel Description

A family-friendly stay in Kahuku awaits you at Turtle Bay Resort. You'll be 1.3 km (0.8 mi) from Turtle Bay Beach and 5.5 km (3.4 mi) from Sunset Beach. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 443 rooms, and you can enjoy free WiFi, coffee/tea makers, and in-room massages. In-room dining is easy with amenities like refrigerators and room service. Safes, hair dryers, and phones are also available.

A relaxing day at Nalu Kinetic Spa can include massages, detox wraps, and body wraps along with aromatherapy and hydrotherapy. The theme restaurant, Surfer, The Bar, is open for dinner. With 6 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 6 outdoor tennis courts and golf course. 27997 square feet (2601 square meters) of event facilities include a meeting room, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find a nightclub, free WiFi in public areas, and a health club. Continental breakfast is available daily between 6:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4-star Kahuku resort include Polynesian Cultural Center and Pupukea Beach Park.

Ocean View Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vista Level Ocean View King (located on the top floors)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View QQ

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Vista Level Ocean View Double Queen (located on the top floors)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cottage, 1 King Bed, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Villa 4 BR (Additional 1-time cleaning fee $460 and resort fee $104 per night due at property)

Bed Count 2 King Beds Maximum Occupancy 10 Max

Turtle Bay Resort ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Turtle Bay Resort

Everyone (16) Couples (3) Family (2)
5 out of 5

Posted by on 2 Feb. 2020

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4 Feb. 2020 by Turtle Bay Resort

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4 out of 5
This is located in an awesome spot on the North Shore. Good onsite ocean snorkelling and swimming and a short drive to some even better snorkelling and swimming spots. Very relaxed environment - wasn’t too crowded and you can always find a space for yourself in nature in it's massive grounds. Excellent array of activities to choose from onsite, although did find them quite expensive (but had a blast with everything we did). Facilities onsite are good, staff all super friendly and helpful. Also, saw Turtles in the ocean from our room every day! Can’t beat that :)

Posted by , from NZ on 6 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

4 out of 5

Posted by on 17 Jul. 2019

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17 Jul. 2019 by Turtle Bay Resort

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5 out of 5
Great location & every room has some sort of sea view. Snorkel beach & walking tracks are excellent & safe.

Posted by on 7 Jul. 2019

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9 Jul. 2019 by Turtle Bay Resort

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3 out of 5
Roy’s restaurant and gymnasium were great. Room we were expecting was not provided. Misinformation regarding parking and we experienced problems with lift access to level6. Also experienced problems with room ( eg toilet blockage, delays in cleaning, rooms) The hotel is in need of renovation, while 70’s style may be chic at moment it needs a lift for the price you pay!

Posted by on 8 Jun. 2019

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4 out of 5

Posted by on 7 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Turtle Bay Resort

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4 out of 5
Liked the location, pool and views and the beaches either side of the resort. Need a car to look around beyond the resort though and car hire from the resort was expensive.

Posted by on 6 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Turtle Bay Resort

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5 out of 5

Posted by on 19 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Turtle Bay Resort

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4 out of 5

Posted by on 29 Dec. 2018

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Comment from Hotel Management

29 Dec. 2018 by Turtle Bay Resort

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5 out of 5

A beautiful resort

Pros: The room was amazing.
Cons: The floor of the room was very slipery. It needs to be rennovated but instead had been buffed in an attempt to hide the flaking polish. We all fell.
Location: A shot drive to the north shoer beaches wher you can surf, snorkel etc, but you do really need a car.
The beach cottages are private, quiet and very spacious. They are very conveniently located close to the resort or you can golf cart around. The sunset view is very beautiful. The resort beach (not in front of the cottages) is small but perfect for children and has snorkeling close to the beach : ) We hired mountain bikes and loved the bush tracks to the point and beach. The in room dining was the best we have ever had, really nice and fresh.

Posted by on 26 Jul. 2018

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Comment from Hotel Management

31 Jul. 2018 by Turtle Bay Resort

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Property Features

As a guest of Turtle Bay Resort, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this resort measures 27997 square feet (2601 square meters). A health club, a nightclub, and a sauna are also featured at the family-friendly Turtle Bay Resort. Parking is available for a fee. This 4-star Kahuku resort is smoke free.

  • 443 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 6 bars or lounges
  • 27997 sq ft of conference space
  • 2601 sq m of conference space
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (60.5 km / 37.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Turtle Bay Resort offers 443 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Oven
  • Coffee maker
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 11:00 AM.

Surfer, The Bar - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Steam room in spa
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.18 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 300 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-064-482-0992-01.

  • No cots (infant beds) available
  • Debit cards
  • State tax ID - TA-064-482-0992-01
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 56.33 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 32 per person (approximately)
  • Self parking fee: USD 20.94 per night
  • Valet parking fee: USD 29.32 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 300 per accommodation, per stay
  • Rollaway bed fee: USD 26.18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Turtle
  • Turtle Bay Resort Resort
  • Turtle Bay Hotel
  • Turtle Bay Hotel Kahuku
  • Turtle Bay Kahuku
  • Turtle Bay Resort Oahu
  • Turtle Bay Oahu
  • Turtle Bay Resort Hawaii/Oahu
  • Turtle Bay Resort Kahuku
  • Turtle Bay Resort Kahuku
  • Turtle Bay Resort Resort Kahuku

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.