8/10 Good
Bonnie O.
2 Apr 2026
There were many pro’s with this rental unit: it is walkable to Kona-Kailua Town, has great ocean views, a nice balcony, plenty of beach chairs, easy parking, and the overall condo property including pool, hot tub, and barbeque grills are clean and up-to-date. Biggest con was that the inside of the condo unit, especially the kitchen area, was pretty dirty. For example, there was burned food on the bottom of the oven, mold/gunk in the dishwasher, coffee pot was dirty and flashing “clean,” and can opener was so dirty/rusted we didn’t dare use it. We mentioned this to the property managers and they confirmed the unit was due for a deep clean, but they didn’t offer to send a cleaner in during our 8 night stay to clean some of the dirtiest areas. And when we asked for a few extra dishwasher pods, trashbags (only a few were left for us), the property manager said they only provide a starter kit but would ask the cleaners to drop the items off “at their discretion.” The items never arrived. The other con is that while we rented the unit through VRBO, a property management company named Casago Kona actually coordinates the rental. I had to reach out to figure out how to make my second payment and communication is a bit slow.
Bonnie O.
Stayed 8 nights in Mar 2026
